E-rewards [Master Thread]
Jan 8, 2019 | 1:21 pm
#3602
In Memoriam
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,111
For the last couple of weeks, no matter how quickly I respond to a survey email, I get -- instead of a survey -- a questionnaire to "find another survey." Answering the question just leads to another page of questions ad infinitum.
I've cleared cookies (not that I really think that has anything to do with it), but have no idea why I don't get any more actual surveys, just questionnaires that never actually lead to a survey.
I've cleared cookies (not that I really think that has anything to do with it), but have no idea why I don't get any more actual surveys, just questionnaires that never actually lead to a survey.
Jan 8, 2019 | 3:38 pm
#3603
Join Date: Feb 2006
Location: MKE
Programs: Fly: AA 1MM EXP 1MM UA Gold MM Stay: Hyatt Globalist, Marriott LT Plat Drive: Avis PC, Hertz PC
Posts: 805
Same here. Lots of emails, but almost no surveys at all. Not even the pittance for not qualifying...
Jan 9, 2019 | 8:48 am
#3604
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 29,074
Fwiw...
It looks like the HiltonHonors redemptions might be processing a bit faster* as I redeemed $100 for 7,000 HH points on December 31st** (with the "processing delays" warning showing on the e-rewards redemption page) and the points posted yesterday (January 8th)
*the $100/7,000 points redemption I did on September 30th got "lost" in Hilton's I/T update and was manually posted by Hilton in mid-November
**I was a bit gun shy after what happened on my previous redemption getting lost but I wanted to get my redemption in before the end of the year
It looks like the HiltonHonors redemptions might be processing a bit faster* as I redeemed $100 for 7,000 HH points on December 31st** (with the "processing delays" warning showing on the e-rewards redemption page) and the points posted yesterday (January 8th)
*the $100/7,000 points redemption I did on September 30th got "lost" in Hilton's I/T update and was manually posted by Hilton in mid-November
**I was a bit gun shy after what happened on my previous redemption getting lost but I wanted to get my redemption in before the end of the year
Jan 9, 2019 | 9:46 am
#3605
Join Date: Oct 2014
Posts: 259
Fwiw...
It looks like the HiltonHonors redemptions might be processing a bit faster* as I redeemed $100 for 7,000 HH points on December 31st** (with the "processing delays" warning showing on the e-rewards redemption page) and the points posted yesterday (January 8th)
*the $100/7,000 points redemption I did on September 30th got "lost" in Hilton's I/T update and was manually posted by Hilton in mid-November
**I was a bit gun shy after what happened on my previous redemption getting lost but I wanted to get my redemption in before the end of the year
It looks like the HiltonHonors redemptions might be processing a bit faster* as I redeemed $100 for 7,000 HH points on December 31st** (with the "processing delays" warning showing on the e-rewards redemption page) and the points posted yesterday (January 8th)
*the $100/7,000 points redemption I did on September 30th got "lost" in Hilton's I/T update and was manually posted by Hilton in mid-November
**I was a bit gun shy after what happened on my previous redemption getting lost but I wanted to get my redemption in before the end of the year
Jan 9, 2019 | 11:55 am
#3606
Moderator: Smoking Lounge; FlyerTalk Evangelist
Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 29,074
and hoping your upcoming redemption takes the same amount of time (or less) that mine did
Jan 9, 2019 | 12:35 pm
#3607
Join Date: Sep 2004
Location: Tampa, FL
Posts: 242
Now if only they would speed up Alaska redemptions. I redeemed on Dec 1, it states 4 - 6 weeks for redemption which means up to Jan 12 - and my miles at Alaska expire on Jan 13 - decision time - wait or spend $10 to transfer some miles from my wife's account ??????
Jan 9, 2019 | 1:39 pm
#3608
Join Date: Feb 2013
Posts: 1
I also did an Alaska redemption on Dec 1 and have yet to see the miles. Having done Alaska redemption's a number of times before I’ve never seen it take this long (normally 2 to 3 weeks). Hopefully I’m wrong but it won’t surprise me if Jan 12 comes and still no miles
Jan 9, 2019 | 1:51 pm
#3609
Join Date: Jan 2004
Location: IND
Programs: UA Million Miler (Lifetime Gold), Hilton Diamond, Marriott Gold
Posts: 3,531
I redeemed for 7,000 Hilton points on Dec. 18, and they landed in my Hilton account last night. I, too, was a little reluctant to redeem while transferring was messed up, but I can only redeem every other month and accumulate far more than $125 during that time. I didn't want to miss the timing since Hilton is my preference for rewards. I miss that period when there was no time frame attached to redemptions, and I redeemed every 3-4 weeks.
Jan 9, 2019 | 2:40 pm
#3610
Join Date: Jan 2015
Posts: 788
I redeemed for 7,000 Hilton points on Dec. 18, and they landed in my Hilton account last night. I, too, was a little reluctant to redeem while transferring was messed up, but I can only redeem every other month and accumulate far more than $125 during that time. I didn't want to miss the timing since Hilton is my preference for rewards. I miss that period when there was no time frame attached to redemptions, and I redeemed every 3-4 weeks.
Jan 9, 2019 | 4:40 pm
#3611
Join Date: Jul 2010
Location: Here today, gone tomorrow
Programs: Nothing shiny :-(
Posts: 2,499
As an additional data point, I redeemed for Hilton on 20 December and my points posted on 8 January too.
AAdvantage doesn't seem to get many mentions on here so I'll add another data point for them - redeemed 7 January and now in my account.
AAdvantage doesn't seem to get many mentions on here so I'll add another data point for them - redeemed 7 January and now in my account.
Jan 10, 2019 | 1:46 pm
#3612
Join Date: Feb 2004
Location: EUG
Programs: UA 1K, DL Plat, AS,
Posts: 97
Jim
Jan 12, 2019 | 2:03 am
#3614
Join Date: Feb 2012
Location: Central Europe
Programs: SAS Silver, A3 Gold, TK Gold, Hyatt Globalist, HH Diamond, Marriott Gold, IHG Plat
Posts: 502
Seems to be the case, yes. Done several today partially, then screened out, received ZERO. UK account.
Jan 12, 2019 | 6:17 am
#3615
Join Date: Dec 2005
Programs: DL, AA, US, SWA
Posts: 1,142
I still seem to be getting the $.25 for the failure to complete a survey. US account. For what it is worth, my most recent rewards, SWA RR, Choice Hotel points, and United miles all credited within two hours of redemption.