E-rewards [Master Thread]
Nov 18, 2018 | 5:35 pm
#3526
Join Date: Aug 2012
Location: VPS
Programs: IHG Platinum, Delta SM, Atmos Silver, Hilton Gold, Accor Gold, Marriott Gold, Hyatt Discoverist
Posts: 8,165
Have seen several surveys recently where the initial question is :
“How would you best describe your level of involvement in your company's purchase process for _________________?”
And the item is something nonsensical like “rocket-powered axle flangellators”
Response choices are :
Sole decision-maker
Shared decision-maker
Not involved
Not applicable
Seeking advice : what is the model answer here to make sure you go forward into the survey ?
Or is this purely a non-functional question designed to waste your time ?
“How would you best describe your level of involvement in your company's purchase process for _________________?”
And the item is something nonsensical like “rocket-powered axle flangellators”
Response choices are :
Sole decision-maker
Shared decision-maker
Not involved
Not applicable
Seeking advice : what is the model answer here to make sure you go forward into the survey ?
Or is this purely a non-functional question designed to waste your time ?
And the ones for Global Test Market- they do not care if you own a crab pot or not- they seem to want 1-3 'yes' responses from the 10 or so question list, again as an honesty check or to make sure you're not just running down the column of check boxes
Also for anyone who is in via the Avios.com program, it might be worth an e-mail to see if you can get reassigned to Iberia Avios as a redemption option for 2019 instead of BA because you can get 3K IB Avios a month that way instead of just the 1K BA Avios.
Nov 19, 2018 | 12:19 am
#3527
Join Date: Feb 2001
Programs: IHG Diamond, HH Gold, Marriott Silver
Posts: 4,345
My most recent one was about TV watching from https://insights.ugamsolutions.com/
Nov 19, 2018 | 8:15 am
#3528
Join Date: Aug 2012
Location: VPS
Programs: IHG Platinum, Delta SM, Atmos Silver, Hilton Gold, Accor Gold, Marriott Gold, Hyatt Discoverist
Posts: 8,165
I think I've got about a 2% or less completion rate for the ugamsolutions ones. At this point, I always pick answers that will get me the quick boot with them so I can get the pity points before being redirected to a study more likely to work.
Nov 19, 2018 | 9:53 am
#3529
Join Date: Dec 2012
Location: UK
Programs: BAEC Silver, VS Red, HH Gold, IHG Gold, Marriott Gold, SPG Basic, Alitalia Status Match
Posts: 1,183
I'm exactly the same. I say I'm 1 year old or from none of the countries on the country list whenever I get a ugam survey.
Nov 21, 2018 | 2:00 am
#3531
Join Date: Feb 2012
Location: Central Europe
Programs: SAS Silver, A3 Gold, TK Gold, Hyatt Globalist, HH Diamond, Marriott Gold, IHG Plat
Posts: 502
Another round of accounts culling... my only account closed... damn it... will try to fight this, but have little hope. Had $117...
Nov 21, 2018 | 2:33 am
#3533
Join Date: Feb 2012
Location: Central Europe
Programs: SAS Silver, A3 Gold, TK Gold, Hyatt Globalist, HH Diamond, Marriott Gold, IHG Plat
Posts: 502
Nov 21, 2018 | 8:54 am
#3534
Join Date: Jan 2015
Posts: 788
Just been screened out at 40% in, it's starting to become not worth the time anymore.
Nov 21, 2018 | 10:34 pm
#3535
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: IB+ Gold, TK E+, Hyatt Globalist, Marriott LTP, IHG Diamond
Posts: 14,193
I was culled also, managed to get one reinstated. TBH, since then my survey opps have dropped finding only one day a week I might hit above 1k points, the rest of the week 300-500 points a day if I'm lucky.
Just been screened out at 40% in, it's starting to become not worth the time anymore.
Just been screened out at 40% in, it's starting to become not worth the time anymore.
I get far fewer surveys in my far-more-legitimate UK account so the net effect is probably 4-5k per month disappeaing.
Nov 24, 2018 | 4:58 am
#3536
Join Date: Jan 2015
Posts: 788
Has anyone received their Hilton redemption points very recently? I done a redemption three weeks ago and still not arrived, I know there was a Hilton IT update but the message has now disappeared off their app so curious if anyone has received points now.
Nov 24, 2018 | 9:48 am
#3538
FlyerTalk Evangelist
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,844
This is what Hilton answered after I inqured about the status of the points 2 weeks after the transfer from e-rewards.Thank you for your inquiry regarding e-reward. We appreciate you taking the time to contact us.
I would like to request you to please contact e-reward customer support, as checked the account points are not yet exchanged. As always, thanks for traveling with us and please let us know if you have any other questions. You can reach us any time at [email protected].
So it seems the points just disappeared in cyberspace. Off to complain to e-rewards
I would like to request you to please contact e-reward customer support, as checked the account points are not yet exchanged. As always, thanks for traveling with us and please let us know if you have any other questions. You can reach us any time at [email protected].
So it seems the points just disappeared in cyberspace. Off to complain to e-rewards
Nov 24, 2018 | 10:49 am
#3539
Join Date: Jan 2015
Posts: 788
This is what Hilton answered after I inqured about the status of the points 2 weeks after the transfer from e-rewards.Thank you for your inquiry regarding e-reward. We appreciate you taking the time to contact us.
I would like to request you to please contact e-reward customer support, as checked the account points are not yet exchanged. As always, thanks for traveling with us and please let us know if you have any other questions. You can reach us any time at [email protected].
So it seems the points just disappeared in cyberspace. Off to complain to e-rewards
I would like to request you to please contact e-reward customer support, as checked the account points are not yet exchanged. As always, thanks for traveling with us and please let us know if you have any other questions. You can reach us any time at [email protected].
So it seems the points just disappeared in cyberspace. Off to complain to e-rewards
Nov 24, 2018 | 10:54 am
#3540
Suspended
Join Date: Jan 2015
Location: Bregenz, Austria
Programs: AA, BAEC, Alaska, Flying Blue, United, IHG, Hilton
Posts: 2,950
This issue seems quite widespread. Is it just Hilton points that are disappearing into the vortex, or are other types of redemption also not being honoured? I have to wonder whether the bills are being paid.