E-rewards [Master Thread]
#3437
Join Date: Nov 2013
Location: NYC
Programs: JetBlue, HH Gold, Hyatt Platinum, Marriott Gold
Posts: 19
I'm sure they don't care about the toothpaste- I'm making a statement. ResearchNow's web site touts its ability to recruit "hard-to-reach professionals", which probably applies to most of the people on this Board (although I'm retired from being a hard-to-reach profesional). I want the Marketing CEO of the F500 company to understand that ResearchNow is alienating the very segment most marketers want to reach. I suspect a box with a tube of toothpaste in it will get a little more attention than just a letter. I know one letter won't change his mind but I'll have channeled my frustration into a constructive action and maybe planted an idea.
I don't know of too many marketing CEOs who would actually open a package from someone they don't know, assuming you even get it to them and not to a mailroom monkey. These days, they'd probably see a tube of toothpaste, which is an "unidentified substance," and call the police.
#3438




Join Date: Aug 2002
Location: MCI
Programs: AA LT Gold; BA Silver; Hilton Diamond
Posts: 3,103
I don't think that's going to get you anywhere other than on a "weird crazy person" list.
I don't know of too many marketing CEOs who would actually open a package from someone they don't know, assuming you even get it to them and not to a mailroom monkey. These days, they'd probably see a tube of toothpaste, which is an "unidentified substance," and call the police.
I don't know of too many marketing CEOs who would actually open a package from someone they don't know, assuming you even get it to them and not to a mailroom monkey. These days, they'd probably see a tube of toothpaste, which is an "unidentified substance," and call the police.
#3439
FlyerTalk Evangelist




Join Date: Aug 2001
Location: SF CA USA. I love large faceless corporations. And they cherish me in return (sometimes). ;)
Programs: UA Premier Gold/disappointed 1MM, HH Gold, IHG Plat, MB lifetime Gold, BW Diam Sel
Posts: 17,819
Also, assuming you have contacted erewards and protested your being purged (or are going to do so), maybe you will be one of the lucky ones who (eventually) get reinstated. Let's hope, anyhow.
#3440




Join Date: Feb 2008
Posts: 956
Name Change
I have been earning and redeeming a few hundred $ a month for years with no problems and now my last two redemptions have not gone through. It is about twice the normal time or more. I usually redeem for my FF accounts and my wife's and change the name each time back and forth. Because of the redemption delays, I now have pending points transfers in two different names. I wonder if that caused them not to go through. My assumption was that all that matters is the first and last name that are on your account at the time you hit redeem, not what's on your account when the redemption actually goes through. Anybody have any experience with this? Or I wonder if I triggered an audit by doing this. Or if I was already being audited anyway - does that cause all redemptions to be suspended? Can't decide whether to contact them or whether that will just make things worse.
#3441




Join Date: Jan 2006
Location: CNF
Programs: Priority Club, TAM Fidelidade, BAEC, Marriott Rewards
Posts: 2,205
I have some memories that the name must correspond the target account until the miles post. Definitely remember one time I changed to the correct name after redemption and it posted ok.
#3442




Join Date: Aug 2002
Location: MCI
Programs: AA LT Gold; BA Silver; Hilton Diamond
Posts: 3,103
Without my requesting it they sent me a link to a new survey and an e-mail telling me they "escalated" my case and I've been reinstated (including the dollars in the account). All's well that ends well, sort of... I still plan to be very careful about not accumulating too many pints. Not easy when the bigger gift cards, etc. cost fewer e-Rewards dollars per REAL dollar and they limit the redemption frequency on some rewards.
#3443
Suspended
Join Date: Jan 2015
Location: Bregenz, Austria
Programs: AA, BAEC, Alaska, Flying Blue, United, IHG, Hilton
Posts: 2,950
Without my requesting it they sent me a link to a new survey and an e-mail telling me they "escalated" my case and I've been reinstated (including the dollars in the account). All's well that ends well, sort of... I still plan to be very careful about not accumulating too many pints. Not easy when the bigger gift cards, etc. cost fewer e-Rewards dollars per REAL dollar and they limit the redemption frequency on some rewards.
#3444



Join Date: Mar 2009
Location: Asia Pacific
Programs: Virtuoso Travel Advisor - Hyatt, Hilton, IHG, Marriott, Accor & more
Posts: 1,402
Is anyone experiencing a glitch on E-rewards in the past few days?
When clicking on the email survey invite link, it takes me back to E-reward profile - under Technology & Business and it sucks on that page.
When clicking on the email survey invite link, it takes me back to E-reward profile - under Technology & Business and it sucks on that page.
#3445




Join Date: Jan 2004
Location: IND
Programs: UA Million Miler (Lifetime Gold), Hilton Diamond, Marriott Gold
Posts: 3,531
#3446




Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,361
I had that but it has cleared today when other profile question updates appeared
#3447
Join Date: Jun 2007
Location: North Coast, Oregon
Programs: hhonors Diamond
Posts: 81
I had that, also, but it's cleared to another profile update. I finished that, and now I'm good--- EXCEPT, now all the rewards are "out of stock"! Almost all of the good ones.
Does anyone else have this?
Jen
Does anyone else have this?
Jen
#3448
Join Date: Nov 2013
Location: NYC
Programs: JetBlue, HH Gold, Hyatt Platinum, Marriott Gold
Posts: 19
Warning: Do not do ANY surveys from The Parthenon Group. They don't know how to code, so when you're almost at the end of a survey, it will tell you "please answer this question" when you have already selected an answer.
#3449




Join Date: Dec 2012
Location: UK
Programs: BAEC Silver, VS Red, HH Gold, IHG Gold, Marriott Gold, SPG Basic, Alitalia Status Match
Posts: 1,183
Similarly, never bother with ugam surveys. I have never completed one, and they frequently terminate me after 5-15 minutes. I've assumed they're surveys you can't complete to catch potential fraudsters.
#3450



Join Date: Aug 2012
Location: VPS
Programs: IHG Platinum, Delta SM, Atmos Silver, Hilton Gold, Accor Gold, Marriott Gold, Hyatt Discoverist
Posts: 8,165
I have about a 1% success rate with ugam, though at least with e-rewards I DQ from them pretty quickly and get the token loser credit to my account if I stick around long enough to get punted by the platform rather than just closing it out when I see one.

