E-rewards [Master Thread]
#3496




Join Date: Jan 2015
Posts: 788
Thanks, has anyone done a Hilton redemption since the update of their systems last weekend I think it was?
Strangely, I received an email today about how I had made changes in my account to guest info which I had not. I called CS to be advised lots of calls been received since the changes made with similar emails, I was also advised there are some issues with points being credited to accounts and if my points do not arrive to call HH complaints dept in Glasgow to get credited.
Strangely, I received an email today about how I had made changes in my account to guest info which I had not. I called CS to be advised lots of calls been received since the changes made with similar emails, I was also advised there are some issues with points being credited to accounts and if my points do not arrive to call HH complaints dept in Glasgow to get credited.
#3497
Moderator: Smoking Lounge; FlyerTalk Evangelist



Join Date: Feb 2004
Location: SFO
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 29,074
#3498




Join Date: Oct 2001
Location: Pennsylvania
Programs: UA Gold, Hyatt Explorist, IHG Platinum, Choice Privileges Gold
Posts: 2,088
How long for IHG points to post
Last night (more than 14 hours ago) I redeemed for IHG points, but they have not posted yet. Is this normal for IHG points? I haven't redeemed for IHG points in a few years, but I am accustomed to other e-rewards redemptions posting basically immediately. tls
#3499



Join Date: Aug 2012
Location: VPS
Programs: IHG Platinum, Delta SM, Atmos Silver, Hilton Gold, Accor Gold, Marriott Gold, Hyatt Discoverist
Posts: 8,165
IIRC, IHG points are a weekly sweep of the system and commonly show up late Tuesday/early Wednesday depending on your time zone
#3500
Join Date: Oct 2014
Programs: IHG AMB/Spire, Hilton Diamond, SPG Gold
Posts: 204
is there a consensus on where to move some of these points if you just want to clear out your account? I read stuff about a year ago (maybe more recent too) about accounts being shut down. I've been using the service for years with no problems. But I do not want to lose my points either.
I was leaning towards Hilton or United. Again the move is speculative, nothing on the horizon I am looking to book but I have enough status with Hilton/United that the miles wont expire. I am tempted by Jetblue too in case I want to do any quick domestic hops (I live in NY) but its been a few years since I've flown jetblue because their schedule never seems to match up with my needs. Oh and if I go Hilton it seems the best ratio is the smallest transfer amount, is that normal?
Is there also a cap on how many redemption you can do in a certain time period?
Lastly, I signed up via Hilton but I am also spire ambassador with IHG but I do not see IHG as an option for me. If I google erewards and IHG I get a page which shows 3 transfer options. Are those not available to me?
I was leaning towards Hilton or United. Again the move is speculative, nothing on the horizon I am looking to book but I have enough status with Hilton/United that the miles wont expire. I am tempted by Jetblue too in case I want to do any quick domestic hops (I live in NY) but its been a few years since I've flown jetblue because their schedule never seems to match up with my needs. Oh and if I go Hilton it seems the best ratio is the smallest transfer amount, is that normal?
Is there also a cap on how many redemption you can do in a certain time period?
Lastly, I signed up via Hilton but I am also spire ambassador with IHG but I do not see IHG as an option for me. If I google erewards and IHG I get a page which shows 3 transfer options. Are those not available to me?
Last edited by eggzlot; Nov 8, 2018 at 1:36 pm
#3501



Join Date: Aug 2012
Location: VPS
Programs: IHG Platinum, Delta SM, Atmos Silver, Hilton Gold, Accor Gold, Marriott Gold, Hyatt Discoverist
Posts: 8,165
Generally, you either sign up for a specific hotel program and get only that hotel program plus all the transportation (airline/rental car) options, or sign up with a specific transportation option and get only that transportation option plus all the airline options. The people who have all possible options are the ones who signed up with a program that no longer participates with e-rewards, most notably the folks who came in via a Northwest or Delta sign up link.
Different programs have different redemption time allowance ranging from once per quarter like Hertz to unlimited like IHG or Accor. I haven't hit a cap in the number of unique programs per 30 days, and I've probably done five different programs in a month when the surveys were unlimited this summer.
Different programs have different redemption time allowance ranging from once per quarter like Hertz to unlimited like IHG or Accor. I haven't hit a cap in the number of unique programs per 30 days, and I've probably done five different programs in a month when the surveys were unlimited this summer.
#3502
Join Date: Oct 2014
Programs: IHG AMB/Spire, Hilton Diamond, SPG Gold
Posts: 204
Generally, you either sign up for a specific hotel program and get only that hotel program plus all the transportation (airline/rental car) options, or sign up with a specific transportation option and get only that transportation option plus all the airline options. The people who have all possible options are the ones who signed up with a program that no longer participates with e-rewards, most notably the folks who came in via a Northwest or Delta sign up link.
Different programs have different redemption time allowance ranging from once per quarter like Hertz to unlimited like IHG or Accor. I haven't hit a cap in the number of unique programs per 30 days, and I've probably done five different programs in a month when the surveys were unlimited this summer.
Different programs have different redemption time allowance ranging from once per quarter like Hertz to unlimited like IHG or Accor. I haven't hit a cap in the number of unique programs per 30 days, and I've probably done five different programs in a month when the surveys were unlimited this summer.
#3504



Join Date: Aug 2012
Location: VPS
Programs: IHG Platinum, Delta SM, Atmos Silver, Hilton Gold, Accor Gold, Marriott Gold, Hyatt Discoverist
Posts: 8,165
The airline redemption interval is typically once per 30 days or once per month (each partner has a terms and conditions link with the details)
Im currently waiting until November 10 for my next redemption because thats when I can cash out for Alaska and BA from my account again. And my Flying Blue cash out date is the 26th or so of a given month
Im currently waiting until November 10 for my next redemption because thats when I can cash out for Alaska and BA from my account again. And my Flying Blue cash out date is the 26th or so of a given month
#3505
Join Date: Oct 2014
Programs: IHG AMB/Spire, Hilton Diamond, SPG Gold
Posts: 204
The airline redemption interval is typically once per 30 days or once per month (each partner has a terms and conditions link with the details)
Im currently waiting until November 10 for my next redemption because thats when I can cash out for Alaska and BA from my account again. And my Flying Blue cash out date is the 26th or so of a given month
Im currently waiting until November 10 for my next redemption because thats when I can cash out for Alaska and BA from my account again. And my Flying Blue cash out date is the 26th or so of a given month
#3506




Join Date: Jan 2006
Location: CNF
Programs: Priority Club, TAM Fidelidade, BAEC, Marriott Rewards
Posts: 2,205
Another data point
If you have used a telephone number to verify an account and they have closed that account, you CANNOT use the same number again in another account.
If you have used a telephone number to verify an account and they have closed that account, you CANNOT use the same number again in another account.
#3507


Join Date: Sep 2006
Location: San Diego
Programs: UA LTP, AA LTG, DL Gold, Marriott LTT, HH Diamond
Posts: 958
But by all means get your e-rewards dollars to work in some account because you never know what the future holds in this program.
FTF
#3508


Join Date: Apr 2002
Location: Las Vegas
Posts: 1,293
Worth repeating if you have a habit of not paying attention
btw, rest in peace, e-miles.
#3509
FlyerTalk Evangelist




Join Date: Aug 2001
Location: SF CA USA. I love large faceless corporations. And they cherish me in return (sometimes). ;)
Programs: UA Premier Gold/disappointed 1MM, HH Gold, IHG Plat, MB lifetime Gold, BW Diam Sel
Posts: 17,819
Is there also a cap on how many redemption you can do in a certain time period?
Note that the limitations change from time to time. HH has in the past required 90 days between redemptions, and they also later removed any restriction on frequency, but at the moment, it is 60 days.
#3510



Join Date: Oct 2014
Posts: 259
Not sure where you get that idea. The smallest transfer amount is the worst ratio, i.e., 1,000 HH points for $25 = 2.5 cents per point; 2,500 points for $50 = 2 cents per point; 4,500 points for $75 = 1.67 cents per point (the best deal); and 7,000 points for $125 = 1.79 cents per point. Maybe your redemption prices are different from what I posted?
This info is provided on the erewards website when you do the transfer, BEFORE you finalize it. Right now, it says the following for HH: "Redemption of this Reward is limited. You may claim one Hilton Honors Reward per 60-day period per Hilton Honors account and/or e-Rewards Member account."
Note that the limitations change from time to time. HH has in the past required 90 days between redemptions, and they also later removed any restriction on frequency, but at the moment, it is 60 days.
This info is provided on the erewards website when you do the transfer, BEFORE you finalize it. Right now, it says the following for HH: "Redemption of this Reward is limited. You may claim one Hilton Honors Reward per 60-day period per Hilton Honors account and/or e-Rewards Member account."
Note that the limitations change from time to time. HH has in the past required 90 days between redemptions, and they also later removed any restriction on frequency, but at the moment, it is 60 days.

