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E-rewards [Master Thread]

E-rewards [Master Thread]

Old Apr 12, 16, 2:33 am
  #2236  
 
Join Date: Mar 2014
Location: Lancashire, UK
Posts: 2,047
BAEC customer service email:

"We have now credited 1000 Avios for 7 March 2016, which you can see if you log in to your account at ba.com.
Please accept my sincere apologies for the delay in crediting these Avios, but thank you again for getting in touch."

FINALLY!

*edit* They did this on the 36th day. If only they'd check the progress of an award if contacted earlier, rather than have this silly 'we do nothing for 35 days' rule, people wouldn't have to wait this long.

Last edited by goldencondor; Apr 12, 16 at 2:51 am Reason: corrected first line from 'Twitter' to 'email'
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Old Apr 12, 16, 2:45 am
  #2237  
 
Join Date: Feb 2016
Posts: 8
Originally Posted by goldencondor View Post
BA on Twitter:

"We have now credited 1000 Avios for 7 March 2016, which you can see if you log in to your account at ba.com.
Please accept my sincere apologies for the delay in crediting these Avios, but thank you again for getting in touch."

FINALLY!
When did you redeemed? And is that the problem of BAEC? I still not receive any avios in my account
leolee210 is offline  
Old Apr 12, 16, 2:49 am
  #2238  
 
Join Date: Mar 2014
Location: Lancashire, UK
Posts: 2,047
Originally Posted by leolee210 View Post
When did you redeemed? And is that the problem of BAEC? I still not receive any avios in my account
Redeemed March 7th. If you see my previous posts, it sounds like BAEC never received notification of it from E-Rewards. After 35 days they contacted E-Rewards and confirmed it.

I've just redeemed my next BAEC award (today, April 12th). I could have done it last week but that might have caused a mix up. I've asked them to look out for this one!
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Old Apr 12, 16, 2:59 am
  #2239  
 
Join Date: Feb 2016
Posts: 8
Originally Posted by goldencondor View Post
Redeemed March 7th. If you see my previous posts, it sounds like BAEC never received notification of it from E-Rewards. After 35 days they contacted E-Rewards and confirmed it.

I've just redeemed my next BAEC award (today, April 12th). I could have done it last week but that might have caused a mix up. I've asked them to look out for this one!
So that means that it is no use to contact e-rewards. we need to contact BAEC directly and will get the point soon
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Old Apr 12, 16, 5:57 am
  #2240  
 
Join Date: Mar 2014
Location: Lancashire, UK
Posts: 2,047
Originally Posted by leolee210 View Post
So that means that it is no use to contact e-rewards. we need to contact BAEC directly and will get the point soon
I contacted both anyway.
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Old Apr 12, 16, 10:00 am
  #2241  
 
Join Date: May 2010
Location: SYR
Posts: 61
Originally Posted by chrisbarnett01 View Post
One survey with what appears to be a technical error.

As I said before, IF you actually completed the survey, they will credit you the $$. They audit the projects after the fact. I wouldn't worry. The one survey I did not get credit for due to a technical error was credited to me a few months later, at double the original amount.
I'm glad you've had good luck but I haven't when completing high value ($7.50+) surveys. As I track my completed surveys and rewards, this is NOT an isolated instance but seems to be re-occurring issue. When you get the congratulations survey complete message AND the survey critique, one could suppose the reward credit has been earned. Apparently, not so! Are you affiliated with E-Rewards?
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Old Apr 12, 16, 11:38 am
  #2242  
formerly chrisbarnett01
 
Join Date: Oct 2015
Posts: 348
Originally Posted by senorric View Post
I'm glad you've had good luck but I haven't when completing high value ($7.50+) surveys. As I track my completed surveys and rewards, this is NOT an isolated instance but seems to be re-occurring issue. When you get the congratulations survey complete message AND the survey critique, one could suppose the reward credit has been earned. Apparently, not so! Are you affiliated with E-Rewards?
Lol. No. Go look at my post history in this thread.
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Old Apr 13, 16, 8:49 pm
  #2243  
Moderator Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
 
Join Date: Jun 2000
Programs: AS MVP Gold, Honors Diamond
Posts: 33,888
Uh, no thanks:

Topic:Your Opinions
Full Incentive:$1.50 in e-Rewards® Currency
Partial Incentive:$0.25 in e-Rewards Currency if you do not qualify for the study
Length:50 minutes
cblaisd is offline  
Old Apr 13, 16, 10:11 pm
  #2244  
 
Join Date: May 2011
Location: Minneapolis, originally from Cincinnati
Programs: Diamond with Delta, Hyatt and Hilton. 2 MM and Plat with America (thank you citi:))
Posts: 2,345
I had a very long survey yesterday and decided to do it since I was on a lengthy phone call. 20 minutes into I got a message the page couldn't be loaded and the previous page button wouldn't work. Survey wasn't available from the menu and when I went to the invite email and clicked on the link it wouldn't load. Pretty irritating seeing the time I spent and I gave out quite a bit of good information about my finances
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Old Apr 13, 16, 10:27 pm
  #2245  
 
Join Date: Apr 2015
Location: SNA
Programs: IHG Spire A, HH Diamond
Posts: 45
Originally Posted by cblaisd View Post
Uh, no thanks:
Ha, I got quite a few of those at the end of last year. I actually finished one hoping for a $$ mistake in the description. Unfortunately, wasn't a mistake, got credited the $1.25 for 45 minutes of my time...

Originally Posted by ILovetheReds View Post
I had a very long survey yesterday and decided to do it since I was on a lengthy phone call. 20 minutes into I got a message the page couldn't be loaded and the previous page button wouldn't work. Survey wasn't available from the menu and when I went to the invite email and clicked on the link it wouldn't load. Pretty irritating seeing the time I spent and I gave out quite a bit of good information about my finances
I had a similar experience three days ago. It took me an hour to get to the end of a $20.45 survey only to get a 404 error page after hitting the final submit. That was my first real bad experience with e-rewards and am still quite annoyed by it. Of course this had to happen for the highest $$ reward I have ever attempted..
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Old Apr 14, 16, 1:47 am
  #2246  
 
Join Date: Mar 2014
Location: Lancashire, UK
Posts: 2,047
Originally Posted by Ilseum View Post
I had a similar experience three days ago. It took me an hour to get to the end of a $20.45 survey only to get a 404 error page after hitting the final submit.
You should be contacting E-Rewards and getting the points/money for that. That's what I do, and they usually pay up.

I was offered a 50 point survey for 45 minutes yesterday. I just closed the window
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Old Apr 14, 16, 7:24 am
  #2247  
 
Join Date: Jan 2002
Location: Salt Lake City, Utah, USA
Programs: Handcuffed to Delta and IHG by Concur
Posts: 7,560
Originally Posted by cblaisd View Post
Uh, no thanks:
I will usually click, figuring that I will likely be quickly disqualified anyway. If I don't get disqualified, I can always just quit if it is too long and boring for the amount of compensation.
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Old Apr 14, 16, 7:59 am
  #2248  
 
Join Date: May 2010
Location: SYR
Posts: 61
E-Rewards High $ Non-Payments

Originally Posted by Ilseum View Post
Ha, I got quite a few of those at the end of last year. I actually finished one hoping for a $$ mistake in the description. Unfortunately, wasn't a mistake, got credited the $1.25 for 45 minutes of my time...


I had a similar experience three days ago. It took me an hour to get to the end of a $20.45 survey only to get a 404 error page after hitting the final submit. That was my first real bad experience with e-rewards and am still quite annoyed by it. Of course this had to happen for the highest $$ reward I have ever attempted..
Welcome to the E-Rewards Club of folks who aren't credited with high $/dollar rewards after full survey completion. I've experienced the same exact situation you experienced many times so it's not a one time occurrence and it gets to be very frustrating. You might just start seeing more and more non-payments for completion of high dollar rewards like I'm experiencing. As usual, YMMV-------
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Old Apr 14, 16, 8:06 pm
  #2249  
 
Join Date: Apr 2015
Location: SNA
Programs: IHG Spire A, HH Diamond
Posts: 45
Originally Posted by senorric View Post
Welcome to the E-Rewards Club of folks who aren't credited with high $/dollar rewards after full survey completion. I've experienced the same exact situation you experienced many times so it's not a one time occurrence and it gets to be very frustrating. You might just start seeing more and more non-payments for completion of high dollar rewards like I'm experiencing. As usual, YMMV-------
Could be worse. I could get more canned soup surveys...
Yeah, I'm not stressed about it. Of course, if this would happen regularly I probably would be. We will see what the e-Rewards people have to say about it.
I'm actually enjoying a lot of the surveys so I'll keep on doing that.
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Old Apr 16, 16, 1:54 am
  #2250  
 
Join Date: Jan 2015
Posts: 628
Can anyone post if they have redeemed to either Avios or BAEC in the last few weeks and the points have credited to accounts without the intervention of BA or erewards please.
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