Mar 8, 2017, 3:40 am

FlyerTalk Forums Expert How-Tos and Guides

Last edit by: N1Rotate

Qatar have confirmed the presence of a policy whereby if a customer booked a QSuites flight and subsequently gets an aircraft type swap can you request travel on an alternative flight, subject to availability, see post #2709 Previously this included change of routing, now it only includes changing the date on the same routing. QR issued tickets only!

The Q Suite Master Thread

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Aug 10, 2018, 5:40 pm

#1261

AZ Travels the World

Moderator: American AAdvantage & Marriott Bonvoy

Join Date: Oct 2002

Location: PHX

Programs: American ExPlat; Marriott/SPG Lifetime Plat; Hyatt Globalist

Posts: 8,116

Quote:

Originally Posted by clubeurope

. . . I really loved the airiness of the normal A350 cabin.

I agree. I enjoy the A350 business class a lot. Airy cabin, lots of personal space, very thoughtfully designed. It's an excellent business class in its own right.

clubeurope likes this.

Aug 11, 2018, 2:18 am

#1262

ATCOlad

Join Date: Oct 2016

Programs: BA Silver VS EI

Posts: 162

I would take the 380 J cabin over Q suites anyday!! So spacious and I love the window seats. Spent a lot of the flight in the bar as it was a day time flight. The views out the window mixed with lovely conversation/ exceptional service from the crew made for a private jet experience .

ashkale and GalaxyChris like this.

Aug 13, 2018, 5:01 am

#1263

Shounak

Join Date: Dec 2007

Location: Washington DC

Programs: QR: Gold; Marriott: Amb; UA: 1K; Taj: Silv

Posts: 254

Quote:

Originally Posted by SeeBuyFly

Yeah, I apologize for doubting her. Flightaware and other sources confirm that it was a 77L on Aug. 7 DOH-CCU.

However, Flightaware shows that on Aug. 8 (the turnaround flight), CCU-DOH was a 788, which is a neat trick.
.

Yeah, I just spoke to someone I know at Qatar, and he said it was an ad hoc change. I can ask him about how they flew a Dreamliner back! He also confirmed that my dad, who is flying from ORD on the 23rd, will have QSuites for ORD DOH. Let's see if that is true!

Aug 13, 2018, 12:58 pm

#1264

travelover4

Join Date: Jan 2014

Posts: 27

I had to change an upcoming JFK-DOH flight from QR704 to QR702 to fit our schedule better. Even though the seats were blocked online, I called customer support and they were able to unblock the middle seats. The first agent said it's under airport control. I called back again and the second agent was able to change it easily. I also mentioned to the agent that we are flying with a 2 year old who can't be seated alone. The agent didn't ask anything and assigned the seats. Wanted to share my experience. Thanks to this community, I've learned so much!

celtic_warrior likes this.

Aug 13, 2018, 2:18 pm

#1265

FleyeSkyHigh

Join Date: Jul 2016

Posts: 222

Quote:

Originally Posted by travelover4

I have found that it also helps to call the Doha Reservation Contact Centre +974 4023 0000 for best results. Apparently there is a flag they have to check in your reservation that allows multiple passengers in the same PNR to select blocked middle seats via the Manage Reservation on the QR website. This is especially true if the reservation or equipment had been changed from non-QSuite to Qsuite capable/planned aircraft. Also works for tickets issued by other airlines (just make sure you have the QR PNR when calling). Once they flip the flag I have been able to change to any Qsuite restricted seat via the website with ease.

Aug 13, 2018, 3:29 pm

#1266

anabolism

Join Date: Aug 2004

Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)

Posts: 8,937

Quote:

Originally Posted by travelover4

Quote:

Originally Posted by FleyeSkyHigh

If you read through the hundreds of posts here on exactly this issue, you'll find that there is no solution that always works. Sometimes, calling any QR office works, sometimes not. Sometimes calling Doha works, sometimes not. Sometimes the QR web site lets you assign seats, sometimes not. Sometimes having a QR ticket works, sometimes not. Sometimes being on one route works while another doesn't. Sometimes blocked center seats open up within a few weeks of flight, sometimes way ahead, sometimes they go blocked again.

In my own case, as I've posted, I've booked QR8 LHR-DOH with Q Suites on multiple itineraries. Sometimes it's been trivially easy to assign EF seats with two of us in the PNR. Sometimes nothing worked. One itinerary, no call center could do it, and over a period of a few months I stopped in at QR agents in Doha and other airports, and at the QR F lounge in Doha. At the DOH F lounge, an agent spent 45 minutes calling people in various departments, but no one was able to assign us EF seats. So, while some techniques sometimes work, there does not appear to be any guaranteed solution, at least as it appears now.

Aug 13, 2018, 10:07 pm

#1267

Grace B

Join Date: Apr 2007

Location: UK/Australia

Programs: BAEC Silver, UA2MM, QF Platinum, VA Platinum., Volare Executive Club

Posts: 2,512

Quote:

Originally Posted by anabolism

...So, while some techniques sometimes work, there does not appear to be any guaranteed solution, at least as it appears now.

That sounds like the real QR...

GalaxyChris likes this.

Aug 16, 2018, 12:30 am

#1268

oliver2002

Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources

Join Date: Dec 2002

Location: MUC

Programs: LH SEN

Posts: 48,187

It seems DOH-MUC is Qsuites 77W on QR57/58 permantently in September. I can only select rear facing seats on my outbound...

Aug 16, 2018, 2:33 am

#1269

romit2001

Join Date: Aug 2016

Posts: 20

Hey guys just a quick question if anyone knows I'm trying to book the Qsuite from DoH to LHR but not finding anything in February 2019 with airmiles.. are they blocking Qsuite aircrafts? It only shows a380 and 777 older version on the QR5
I have searched Asia miles and Japan airlines and British Airways websites all come out the same

Aug 18, 2018, 3:14 pm

#1270

GalaxyNexus

Join Date: Nov 2014

Posts: 9

Booking EF seats with separate PNRs

Hello,

I've been reading this thread but couldn't find reference to this. I'll be traveling with my girlfriend but we'll be on separate PNRs (different return dates). Will we be able to get assignment to the EF (couple / double bed) QSuites? How do we do that?

Thanks!

Aug 18, 2018, 3:46 pm

#1271

AZ Travels the World

Moderator: American AAdvantage & Marriott Bonvoy

Join Date: Oct 2002

Location: PHX

Programs: American ExPlat; Marriott/SPG Lifetime Plat; Hyatt Globalist

Posts: 8,116

Quote:

Originally Posted by GalaxyNexus

I've been reading this thread but couldn't find reference to this. I'll be traveling with my girlfriend but we'll be on separate PNRs (different return dates). Will we be able to get assignment to the EF (couple / double bed) QSuites? How do we do that?

Call in to Qatar and request it. Potentially multiple times.

Aug 18, 2018, 7:12 pm

#1272

SeeBuyFly

Join Date: Dec 2004

Posts: 5,632

Maybe they will require a marriage certificate, who knows.

Aug 20, 2018, 1:13 am

#1273

clubeurope

Join Date: Jul 2017

Location: CGK

Posts: 2,375

Quote:

Originally Posted by AZ Travels the World

Call in to Qatar and request it. Potentially multiple times.

Agreed, this would be the easiest way to overcome it. Though despite that, 'easiest' is a relative term and it may not be as easy if you get a clueless agent.

Aug 20, 2018, 1:23 am

#1274

AZ Travels the World

Moderator: American AAdvantage & Marriott Bonvoy

Join Date: Oct 2002

Location: PHX

Programs: American ExPlat; Marriott/SPG Lifetime Plat; Hyatt Globalist

Posts: 8,116

Quote:

Originally Posted by clubeurope

Agreed, this would be the easiest way to overcome it. Though despite that, 'easiest' is a relative term and it may not be as easy if you get a clueless agent.

No doubt. Which is where the 'multiple times' part comes in.

clubeurope likes this.

Aug 20, 2018, 11:55 pm

#1275

oh_lol

Join Date: Dec 2015

Location: Metal tube with wings

Programs: KF Gold|VA Gold|HH Diamond|Kimpton IC|Hyatt Gold

Posts: 445

Is the list of regos in the wiki still the only current 77W with QSuites?