Mar 8, 2017, 3:40 am

FlyerTalk Forums Expert How-Tos and Guides

Last edit by: N1Rotate

Qatar have confirmed the presence of a policy whereby if a customer booked a QSuites flight and subsequently gets an aircraft type swap can you request travel on an alternative flight, subject to availability, see post #2709 Previously this included change of routing, now it only includes changing the date on the same routing. QR issued tickets only!

The Q Suite Master Thread

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Nov 23, 2021, 5:15 pm

#3586

anabolism

Join Date: Aug 2004

Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)

Posts: 8,937

Quote:

Originally Posted by happiest_at_40000

Good info, thanks. How do i get around the silly QR web site glitch for AA award bookings where you cant see the seat map?

I like to check seat maps with Expert Flyer, since it differentiates between blocked and occupied seats. That's separate from the issue of changing seats.

Nov 23, 2021, 5:45 pm

#3587

dip2007

Join Date: Jan 2021

Posts: 85

Quote:

Originally Posted by anabolism

I like to check seat maps with Expert Flyer, since it differentiates between blocked and occupied seats. That's separate from the issue of changing seats.

Use the PNR to acces the booking in Malaysian Airlines website and you would be able to see and select seats .

Nov 23, 2021, 6:02 pm

#3588

dip2007

Join Date: Jan 2021

Posts: 85

Quote:

Originally Posted by anabolism

I like to check seat maps with Expert Flyer, since it differentiates between blocked and occupied seats. That's separate from the issue of changing seats.

Use the PNR to acces the booking in Malaysian Airlines website and you would be able to see and select seats .
f

Nov 27, 2021, 11:30 am

#3589

bvmcginnis

Join Date: Dec 2011

Posts: 120

When I see "blocked" seats on Qatar (q suite) on ExpertFlyer, does this mean they are "saving" these seats for those of us who bought business class but haven't paid for the seat choice yet?
And, what is PNR?
thx

Nov 27, 2021, 1:03 pm

#3590

anabolism

Join Date: Aug 2004

Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)

Posts: 8,937

Quote:

Originally Posted by bvmcginnis

When I see "blocked" seats on Qatar (q suite) on ExpertFlyer, does this mean they are "saving" these seats for those of us who bought business class but haven't paid for the seat choice yet?

QR blocks all center Qsuite seats so they can be allocated to parties of two or more passengers.

Quote:

Originally Posted by bvmcginnis

And, what is PNR?

PNR is another term for record locator or booking confirmation code. It's a short code that uniquely identifies a booking record. You need the QR PNR and the passenger name to access a record on most airline web sites. If you book with another airline or a travel agent, there may be multiple PNRs, one for the booking airline or agency, one for QR, and one for any other airlines in the booking.

bvmcginnis likes this.

Nov 27, 2021, 2:25 pm

#3591

bvmcginnis

Join Date: Dec 2011

Posts: 120

Quote:

Originally Posted by anabolism

QR blocks all center Qsuite seats so they can be allocated to parties of two or more passengers.
PNR is another term for record locator or booking confirmation code. It's a short code that uniquely identifies a booking record. You need the QR PNR and the passenger name to access a record on most airline web sites. If you book with another airline or a travel agent, there may be multiple PNRs, one for the booking airline or agency, one for QR, and one for any other airlines in the booking.

Thank you for that. Interesting. So, maybe I'll hold off in paying to choose Qseats for DH & me. Unless they look like they are filling up. Flight is late January. I'll keep an eye.

Nov 27, 2021, 3:06 pm

#3592

Hazgreen

Join Date: Nov 2021

Posts: 12

As Qatar are using galleries first lounge for business passengers currently flying out of Heathrow T5 does anyone know if there will be access to Concorde lounge for first passengers on the a380 service starting in December?

Nov 27, 2021, 3:07 pm

#3593

Hazgreen

Join Date: Nov 2021

Posts: 12

Lounge access

Nov 27, 2021, 10:23 pm

#3594

Saltire74

Moderator, Emirates

Join Date: Oct 2012

Location: Where My Heart Is

Programs: BAEC Silver, FB Platinum, KQ Asante Gold, Shebamiles Blue, Emirates Blue

Posts: 3,386

Just noticed one of my QR flights has changed to a Q suite airframe from a 787-8. Looking forward to it although know the chances of a change again something to expect. Haven’t flown QR J for many years so looking forward to whatever seat I get to be honest (chances of lockdowns and cancellations aside). Hopefully be trying a mix of seats on this trip, 787-8, 787-9 suite and Q suite.

Wanderwithme likes this.

Dec 4, 2021, 8:25 pm

#3595

robr

Join Date: Oct 2005

Posts: 286

So I thought I booked my bucket list Qsuite flight from BOS-DOH for Dec 28 but am just now finding out about all the A759 issues and it turns out my flight is not scheduled to be Qsuites. I'm super bummed.
From the Wiki, it looks like there are 10 A759s listed of which only 7 are flying based on flightradar24 searches. Of those 7, only 3 have been to BOS in the past week (once each).
Is there a site I can monitor to see what is scheduled for BOS for the next few weeks to keep an eye out for changes? Heck, I might even consider moving my flight to JFK, PHL or IAD. I'd just be concerned of an equipment change at either of those airports if I did that (plus I'd need for award space to open, I'm booked thru AA)

Dec 8, 2021, 6:51 am

#3596

kq747

Join Date: Jun 2010

Location: Boston, MA

Programs: EK Gold, A3 *G, AB Gold, Jetblue Mosaic

Posts: 1,386

Quote:

Originally Posted by robr

You can sign up for Expertflyer (paid) and set up seatmap change alerts for your dates

Dec 15, 2021, 5:23 am

#3597

dwhelan5

Join Date: Mar 2021

Posts: 161

Successfully was able to book business class to Maldives using AA points. I used the Record Locator on Malaysian Airlines to choose, however all the middle seats are blocked off. My fiancée and I are traveling together under the same record locator so I’m not sure why this would be the case. All seats along the windows are open.

Edit: Solved

Last edited by dwhelan5; Dec 15, 2021 at 5:31 pm

Dec 15, 2021, 5:29 am

#3598

PROT

Join Date: Nov 2018

Programs: Skywards, BA, Virgin

Posts: 33

Quote:

Originally Posted by bvmcginnis

Thank you for that. Interesting. So, maybe I'll hold off in paying to choose Qseats for DH & me. Unless they look like they are filling up. Flight is late January. I'll keep an eye.

We are flying LHR-DOH-MLE leaving London on 31st Jan, I booked a reserved all seats 2-3 months ago and we've just had our DOH-MLE seats changed from E/F/ to D/G with out warning. QR "Customer Service" won't even answer why this happened and now the entire flight has had Seat Choice disabled.

Jut worth bearing in mind as I've seen rumours of them completely disabling E/F to keep social distancing, but only on flights that are leaving DOH, not arriving in (weird!)

Dec 16, 2021, 7:42 am

#3599

anabolism

Join Date: Aug 2004

Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)

Posts: 8,937

Quote:

Originally Posted by PROT

We are flying LHR-DOH-MLE leaving London on 31st Jan, I booked a reserved all seats 2-3 months ago and we've just had our DOH-MLE seats changed from E/F/ to D/G with out warning.

Was there an equipment/configuration change?

Quote:

Originally Posted by PROT

QR "Customer Service" won't even answer why this happened and now the entire flight has had Seat Choice disabled.

How did you book?

Quote:

Originally Posted by PROT

Jut worth bearing in mind as I've seen rumours of them completely disabling E/F to keep social distancing, but only on flights that are leaving DOH, not arriving in (weird!)

I've seen zero evidence of any such thing. QR always blocks the center seats of Qsuite aircraft as those are reserved for parties of two or more. Where did you see these rumors?

Brooke.E likes this.

Dec 16, 2021, 8:08 am

#3600

robr

Join Date: Oct 2005

Posts: 286

So I am on a flight I was expecting to be qsuites but due to the a359 groundings it was swapped for a non qsuites plane. It was booked as an award via AA.

Qr says if it was booked with them, they'd move me to a qsuite flight, but because it was booked with aa, I'd have to call aa as they aren't able to move an AA booked flight. Of course the issue is aa can do nothing as there are no awards open on any other flight anywhere at the time we are flying (Dec 28).

Any idea how to navigate this scenario?

Last edited by robr; Dec 16, 2021 at 8:36 am