#firstworldproblems

Yes you are correct, that's fine that is contractually all QF is obliged to do. They are not contractually obliged to serve {xyz} brand champagne in the F lounge, provide spa services, sit down meals either but they do. They are not contractually obliged to alcohol on flights either, but they do. It is about expectations, in the past this sort of luggage transfer would not have been a problem, and so people do expect them to behave as they did in the past. But they don't - which is fine and their perogative - but I wish they'd stop bleating about being a premium carrier. They are wannabe premium carrier.

Well, if people to fly QF despite ongoing enhancements, my answer is NO, why should they ? They're spot on if people still continue to fly them despite such "enhancements".

So put it on the same PNR, and it will be interlined. Easily fixed.

Hardly, I have ditched QF for a comination of DJ and EK.

But in this case, you are wrong.

Dave

Put it all on the one ticket and you will get it. Put it on seperate PNR's, and QF's obligation finishes as soon as you get to SYD. What is so hard about putting it all on the one ticket, particularly since it is (allegedly) full fare?

Dave

QF is only meant to serve you champaign, meals or even lounge if YOU are continuing to fly on another oneworld flight.

in this case, he booked TG separately on another ticket, and it is TG's responsibility to look after their premium passengers to gain their loyalty. not QF's. QF did not have his loyalty to start off with.

^ Good point, I hadn't thought of that.

One must also ask, why wasn't the direct MEL-BKK flight on TG booked, would have been lots cheaper, I would imagine.

Dave

i think its strange that there is no interline agreement! ...of course, here wn doesn't participate!

anyway, i suggest you always bring your lackey to handle the details....

good luck to all...

There IS an interline agreement - provided it is all on the one PNR/ticket.

What the OP is expecting from QF is some loyalty to interline his bags when on seperate bookings, yet the OP has shown no loyalty to QF (otherwise they would have booked QF1 to BKK instead).

Dave

My point was there is absolutely nothing in the carriage contract obliging QF to serve particular meals in their lounges or particular brands of champagne either. But expectations are created as to what their lounges will offer, as are (or were) expectations around through check of luggage. People have to realign expectations when enhancements are made, as It is undeniable that QF used to do this and now they don't, simple (a bit like anytime access, but that's another story).

This had nothing to do with status or looking after premium passengers, this was just something they used to do, and in my mind was another good reason to fly QF domestically. It WAS a brand promise, but is no longer.

Note - there is also no contract or obligation for Qantas to offer the free b*s transfer for the passenger to international either, they choose to do so as part of their service. That could be the next to go perhaps, forcing non one-world or pax not on the same PNR to pay $5 travel on the T-BUS?

QF offers free inter terminal transfers for loyalty of their own customers.

there are plenty of airports on the world that does not have free transports between terminals.

so maybe next time complain against syd airport?

[QUOTE=frankxinyu;16749331]QF offers free inter terminal transfers for loyalty of their own customers. [/QUOTE

Yes, but why should they, after all the OP is hardly being loyal to Qantas in buying a TG fare? They got the OP to Sydney, their obligations end there. It should be up to TG to get the passenger across to the international terminal, not QF.

[QUOTE=lokijuh;16749581] I think you are agreeing with each other.

Dave

It would be a nice benefit but it would also be (AFAIK) a first in the airline industry. At the moment interline issues are handled based on ticket and there is no difference between class of service or status. So anybody gets the same. Changing this depending on status is a nice idea. But I am not sure how easy or difficult it would be to implement this for QF.

What you are experience is just the new reality. Back in the days, airlines checked luggage through with no regards to alliance, tickets, PNRs etc. Then BA was one of the first not to do this anymore and nowadays many airlines won't check your luggage through on two separate tickets outside their own alliance. The problem seems to be worse in oneworld. So LH will check bags through to BA on two separate tickets but BA (and QF) won't do the same the other way round.

Actually I doubt you will be able to use the QF bus from SYD domestic to SYD international terminals. QF bus is from domestic air side. If you have checked bags you pick them up dometic landside. No way to get them on the QF bus. You have to use a taxi, the public landside bus or the train. Such is the joys of buying seperate tickets. If it was 1 PNR (as thadocta's post 23 above) you would have been able to use the airside QF bus.

Not true

I guess whether a high Status credit earning frequent flyer should or should not get interlining is not the issue. Qantas changed their rules and that's they way it is.

It is no accident I have had more domestic flights with Virgin Blue/Australia in the last months than with Qantas. (From a 2500+ SC earner last year, this year I have less then 1500.)

IMHO, there is little wrong with politely requesting interline when checking-in at the "Domestic to International" desk at MEL T1. They may do it for you or they may not. If they don't, so be it - smile and move on.

Other than that, how much checked luggage do you have? All Qantas jet passengers are permitted 2 x 7kg in carry-on so if you can comply with the point becomes moot.