xONEx online tool bugs thread
#272



Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,687
#274



Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,687
Given that it does, then the fact that a DONE passenger is downgraded to Y is not a bug - because there is nothing in the rules that allows the passenger to be upgraded to F (as there is in the case of such flights on AA in the USA)
#276
Original Poster
Moderator, Hilton Honors



Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,445
Tool would not let me select flights subsequent to an overnight flight (that doesn't cross the dateline). Date selection has greyed out all dates except date of departure of the prior leg, which of course would require time travel.
#277


Join Date: Apr 2007
Programs: QF, AC, Hyatt, Hilton
Posts: 4,238
The tool shows a direct IAH-JFK every day, a single flight operating as AA210. I have successfully generated and validated a oneworld Explorer with this flight (that also shows in the online timetable tool). Now AA tells me that flight doesn't exist. Sure enough, I go to aa.com and there are no direct services on my day (31 July) and presumably every other day that the tool shows there is indeed a direct service.
So the Explorer trip I've spent months piecing together, trying to stay within the increasingly convoluted and complex rules and what do I ultimately fall foul of? Not the 'only one backtrack between Afghanistan and Turkmenistan if originating in Uzbekistan and purchasing only a xONE4 or higher for travel that takes no more than one week to complete' rule or the rule that only allows you to use airlines beginning with A-K. No. It's the rule where you have to chose flights that actually operate, rather than ones that the tool allows you to select, even though they don't even exist.
How on earth can someone ever hope to generate even the most simplest of round the world itineraries if the tool displays phantom flights?
I now have to consider a whole other sector - one I don't have - in order to make the itinerary work. I'm so angry.
So the Explorer trip I've spent months piecing together, trying to stay within the increasingly convoluted and complex rules and what do I ultimately fall foul of? Not the 'only one backtrack between Afghanistan and Turkmenistan if originating in Uzbekistan and purchasing only a xONE4 or higher for travel that takes no more than one week to complete' rule or the rule that only allows you to use airlines beginning with A-K. No. It's the rule where you have to chose flights that actually operate, rather than ones that the tool allows you to select, even though they don't even exist.
How on earth can someone ever hope to generate even the most simplest of round the world itineraries if the tool displays phantom flights?
I now have to consider a whole other sector - one I don't have - in order to make the itinerary work. I'm so angry.
#278



Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,687
Well the flight shows in the AA Timetable
So, for a change, I don't think we can blame the online booking tool!
Edited to add: Just checked in expert flyer and for dates around 31 July 2014 the flight does not appear
So it looks like AA is discontinuing it sometime (but its own timetable doesn't show that fact)
So, for a change, I don't think we can blame the online booking tool!
Edited to add: Just checked in expert flyer and for dates around 31 July 2014 the flight does not appear
So it looks like AA is discontinuing it sometime (but its own timetable doesn't show that fact)
#279




Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 7,017
I didn't know QR operated two-class first-economy flights.
Given that it does, then the fact that a DONE passenger is downgraded to Y is not a bug - because there is nothing in the rules that allows the passenger to be upgraded to F (as there is in the case of such flights on AA in the USA)
Given that it does, then the fact that a DONE passenger is downgraded to Y is not a bug - because there is nothing in the rules that allows the passenger to be upgraded to F (as there is in the case of such flights on AA in the USA)
My question is why isn't there a similar rule such as AA in the US? Getting degraded to Y (L bucket) and getting .5 EQM and .25 EQP is a deal breaker for me.
#280




Join Date: May 2009
Location: Bath, UK
Programs: Free as a bird
Posts: 1,049
#281




Join Date: Apr 2011
Programs: BA GGL, Emirates Silver, Turkish Gold, Etihad Gold, Club Carlson Silver,
Posts: 20
Hey, so I am planning a trip with a second visit to the US going SCL-JFK-LHR, however when i add JFK to the itinerary, it displays the usual warning of "your second visit must be under 24 hours", but then doesn't let you go in and chaoose flight - where you would usually click through to book your flights just has "Itinerary Status: Incomplete (Finish you itinerary)" so I have no way of actually booking it for under 24 hours!!
If I remove the second entry of New York it allows me to go through and choose flights.
The reason i need this is I am trying to force it to see the JFK-LCY flight which it doesn't seem to want to do with the connecting options.
Has anyone seen this and have any workaround? Or should I just report the bug (I have done a search on this thread and can't seem to see a similar issue)
If I remove the second entry of New York it allows me to go through and choose flights.
The reason i need this is I am trying to force it to see the JFK-LCY flight which it doesn't seem to want to do with the connecting options.
Has anyone seen this and have any workaround? Or should I just report the bug (I have done a search on this thread and can't seem to see a similar issue)
#282




Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 7,017
Anybody else having a problem with saved itineraries today? I have several saved itineraries with all the flights selected. Today when I open the previously OKed itineraries the tool tries to validate it and comes back incomplete. I've tried different browsers on different computers with the same results. I have deleted cities and tried to add them back with the same results. I can't complete a saved itinerary.
#283


Join Date: Apr 2007
Programs: QF, AC, Hyatt, Hilton
Posts: 4,238
Anybody else having a problem with saved itineraries today? I have several saved itineraries with all the flights selected. Today when I open the previously OKed itineraries the tool tries to validate it and comes back incomplete. I've tried different browsers on different computers with the same results. I have deleted cities and tried to add them back with the same results. I can't complete a saved itinerary. 

I really don't see much point to this tool.
#284




Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 7,017
#285


Join Date: Apr 2007
Programs: QF, AC, Hyatt, Hilton
Posts: 4,238




