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Old Apr 5, 2014, 12:25 pm
  #346  
Moderator, OneWorld
 
Join Date: Feb 2002
Location: SEA
Programs: RAA RIP; AA ExEXP
Posts: 11,795
Originally Posted by skunker
Oh, how do I claim my doubloon???? I have received support through the website for problems related to QR flights not being available and the inconsistency of not getting bumped up to first on the intra-GCC flights. Both were resolved; I'll take credit.
It's already in your doubloon account. Don't get greedy.
Gardyloo is online now  
Old Apr 5, 2014, 1:46 pm
  #347  
 
Join Date: Dec 2008
Location: Dallas, TX
Programs: AA EXP 3MM; LH FT (*A Silver); Marriott Rewards Platinum Elite; Starwood Corporate Preferred
Posts: 782
Originally Posted by Wasabi Tofu
As I pointed out before [post #330]
http://www.flyertalk.com/forum/22433686-post330.html

if your itinerary includes QR flights as a candidate, the tool doesn't work.
Well considering I can't get LHR-DFW to give me options I am thinking it is beyond just a QR route issue...
AAExpDFW is offline  
Old Apr 5, 2014, 4:31 pm
  #348  
Moderator, OneWorld
 
Join Date: Feb 2002
Location: SEA
Programs: RAA RIP; AA ExEXP
Posts: 11,795
Originally Posted by pye1201
I'm trying to run the following itinerary:
CAI-NRT-SYD-NOU-SYD-AKL-SYD-JFK-DFW-ANC-DFW-MEX-ORD-LHR-FCO-AMM
Originally Posted by skunker
Not necessarily. Just enter a city between CAI and NRT on your routing such as LHR or AMM. You can take QR later on your trip, just not the first leg.
By choosing AMM the tool will balk when it tries to get AA to issue the ticket on RJ's behalf, and by flying first to LHR you'll incur BA fuel fines for the whole shebang. Then, by ending in AMM (even though the rules say you can end in another country in the Middle East) the tool is likely to give you the Jordanian base price and not the Egyptian - another known glitch.

Phone the AA desk and have them generate a price. It's free until you pay.

What airport code is FUBAR?
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Old Apr 5, 2014, 8:42 pm
  #349  
 
Join Date: Jul 2007
Programs: QFF
Posts: 5,304
Is anyone else having issues with the date range available for selecting flights?
The old version of the tool allowed flight selection out ~11 months ahead. The new one is only letting me pick flights out to mid August (~4 months).
Himeno is offline  
Old Apr 5, 2014, 9:49 pm
  #350  
 
Join Date: Dec 2008
Location: Dallas, TX
Programs: AA EXP 3MM; LH FT (*A Silver); Marriott Rewards Platinum Elite; Starwood Corporate Preferred
Posts: 782
Originally Posted by Himeno
Is anyone else having issues with the date range available for selecting flights?
The old version of the tool allowed flight selection out ~11 months ahead. The new one is only letting me pick flights out to mid August (~4 months).
Old version? I was in the tool 10 minutes ago and I'm still able to pull a calendar up for 11 months into the future.
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Old Apr 5, 2014, 9:54 pm
  #351  
 
Join Date: Jul 2007
Programs: QFF
Posts: 5,304
Originally Posted by AAExpDFW
Old version? I was in the tool 10 minutes ago and I'm still able to pull a calendar up for 11 months into the future.
It was only loading the calendar through August when I opened an existing booking. Starting a new one gave the full range.
Either way, it never got past the loading flights stage, so didn't load the flight selection window anyway.
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Old Apr 6, 2014, 1:03 am
  #352  
Moderator, Hilton Honors
Original Poster
 
Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,422
Originally Posted by Himeno
Is anyone else having issues with the date range available for selecting flights?
The old version of the tool allowed flight selection out ~11 months ahead. The new one is only letting me pick flights out to mid August (~4 months).
If you are working off a saved itinerary, or adjusting flights in the middle of an itinerary when later flights are already selected, then the tool limits the dates you can select.

Sometimes I have to delete some airports from the itinerary and re-add them to get the flight lookup to bring up all the dates possible without restriction.
Kiwi Flyer is offline  
Old Apr 10, 2014, 12:40 pm
  #353  
 
Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 6,416
Anybody notice there are cities with scheduled service that do not show up on the RTW tool? One is of particular interest for those willing to try booking with QR.
skunker is offline  
Old Apr 10, 2014, 8:11 pm
  #354  
 
Join Date: Jul 2007
Programs: QFF
Posts: 5,304
The flight selection is working for me again...
It still isn't showing a large amount of codeshares, which expert flyer says exist and are available.
Himeno is offline  
Old Apr 10, 2014, 9:43 pm
  #355  
 
Join Date: Jul 2007
Programs: QFF
Posts: 5,304
I tried asking AA for help (since I'm trying to book AA coded flights and no one appears to have heard anything from oneworld). They seemed confused, thinking I was asking about AA site when I clearly said oneworld booking tool. All they could offer was 'contact oneworld support' (again). :/
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Old Apr 11, 2014, 12:43 pm
  #356  
 
Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 6,416
Originally Posted by Himeno
I tried asking AA for help (since I'm trying to book AA coded flights and no one appears to have heard anything from oneworld). They seemed confused, thinking I was asking about AA site when I clearly said oneworld booking tool. All they could offer was 'contact oneworld support' (again). :/
Did you call the RTW desk or the regular reservation line?
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Old Apr 11, 2014, 1:54 pm
  #357  
 
Join Date: Jul 2007
Programs: QFF
Posts: 5,304
Originally Posted by skunker
Did you call the RTW desk or the regular reservation line?
Can't. They'll try to price/ticket for US. I need a ticket priced and issued from Japan.
Himeno is offline  
Old Apr 11, 2014, 2:33 pm
  #358  
Moderator, OneWorld
 
Join Date: Feb 2002
Location: SEA
Programs: RAA RIP; AA ExEXP
Posts: 11,795
Originally Posted by Himeno
Can't. They'll try to price/ticket for US. I need a ticket priced and issued from Japan.
Not if you tell them it's for ticketing in Japan. They'll queue the PNR to Japan for the actual sale. I've done this on more than one occasion, including my fastest-ever transit of NRT. Off plane, past surgical mask-wearing immigration officer, up to ticketing level, 15 min. with giggling AA counter agents, through security and straight to the AA lounge. Badda bing.
Gardyloo is online now  
Old Apr 11, 2014, 4:42 pm
  #359  
 
Join Date: Dec 2008
Location: Dallas, TX
Programs: AA EXP 3MM; LH FT (*A Silver); Marriott Rewards Platinum Elite; Starwood Corporate Preferred
Posts: 782
Originally Posted by Gardyloo
Not if you tell them it's for ticketing in Japan. They'll queue the PNR to Japan for the actual sale. I've done this on more than one occasion, including my fastest-ever transit of NRT. Off plane, past surgical mask-wearing immigration officer, up to ticketing level, 15 min. with giggling AA counter agents, through security and straight to the AA lounge. Badda bing.
Agreed...I do the same thing. I just tell the AA Agent that I am going to ticket it with AA in Japan. Never been a problem since I start all my RTW flights in NRT.
AAExpDFW is offline  
Old Apr 12, 2014, 2:03 am
  #360  
 
Join Date: Jul 2007
Programs: QFF
Posts: 5,304
Originally Posted by Gardyloo
Not if you tell them it's for ticketing in Japan. They'll queue the PNR to Japan for the actual sale. I've done this on more than one occasion, including my fastest-ever transit of NRT. Off plane, past surgical mask-wearing immigration officer, up to ticketing level, 15 min. with giggling AA counter agents, through security and straight to the AA lounge. Badda bing.
Is there any agents in Japan who would ticket over the internet?
If not, how long would the ticket be held for before needing to be paid/issued?
Himeno is offline  


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