xONEx online tool bugs thread
#256




Join Date: Jan 2006
Location: SORT OF HOMELESS
Programs: 14 years AA exp, but no more; & 1MM+, QR-PLT (ow EMD) MR-LTT, HH Gold
Posts: 8,104
Changing dates (thought it might not be a daily flight) did not solve the problem.
Last edited by allset2travel; Oct 6, 2013 at 9:35 pm Reason: edit
#257



Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,687
Looking in expertflyer, both business class and economy class (booking codes D and L) availability is patchy on LA600 - some days have zero availability in one or other.
I just did a dummy itinerary in the tool (SCL-LAX-HKG-LHR-MAD-SCL) - found LA600 available for a date that showed L availability in expertflyer
#258




Join Date: Jan 2006
Location: SORT OF HOMELESS
Programs: 14 years AA exp, but no more; & 1MM+, QR-PLT (ow EMD) MR-LTT, HH Gold
Posts: 8,104
What dates did you try? What class are you looking for?
Looking in expertflyer, both business class and economy class (booking codes D and L) availability is patchy on LA600 - some days have zero availability in one or other.
I just did a dummy itinerary in the tool (SCL-LAX-HKG-LHR-MAD-SCL) - found LA600 available for a date that showed L availability in expertflyer
Looking in expertflyer, both business class and economy class (booking codes D and L) availability is patchy on LA600 - some days have zero availability in one or other.
I just did a dummy itinerary in the tool (SCL-LAX-HKG-LHR-MAD-SCL) - found LA600 available for a date that showed L availability in expertflyer
#259



Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,687
In the tool, I am using a simple itinerary (SYD-LHR-MAD-SCL-LAX-SYD) and for SCL-LAX on LA600 I'm seeing D availability on 10 of the 14 days in the mid-March period (9-22 March)
- I presume this doesn't match what you're seeing
In expertflyer I'm seeing D availability on 8 of the 14 days
But 4 of the days that expertflyer says have zero D availability, the tool shows availability
And for 2 of the days that expertflyer says have availability, the tools shows no availability
So something is wrong somewhere

(Note: I'm looking for only one seat)
#260




Join Date: Jan 2006
Location: SORT OF HOMELESS
Programs: 14 years AA exp, but no more; & 1MM+, QR-PLT (ow EMD) MR-LTT, HH Gold
Posts: 8,104
The inconsistency between various tools ( aa com; oneworld timetables; ow rtw booking tool, not in position to comment about EF) is a real disappointment, if not a source of frustration!
Thanks for checking
Thanks for checking
#261
Join Date: Jun 1999
Location: Rio de Janeiro, BRAZIL
Programs: AA 4MM EXP; Starwood Lifetime Plt
Posts: 2,498
EF is the only on-line source I use. When I find availability, I call the rtw desk for my booking. I can't recall any occasion on which EF and rtw didn't agree about D or A availability on any airline. W is another matter. EF often shows W available on LA and rtw says no availability.
#262




Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 7,017
With QR joining the booking tool now seems to include the QR routes during the city selection screen, but when you go to pick flights no QR flights are displayed.
I sent a ticket into oneworld so hopefully it gets fixed soon.
I sent a ticket into oneworld so hopefully it gets fixed soon.
#263


Join Date: Apr 2007
Programs: QF, AC, Hyatt, Hilton
Posts: 4,238
"NOTE: on 1 November 2013, Qatar Airways flights will not be available as the first segment of your itinerary when booking your oneworld Explorer itinerary through our online booking tool. To originate your oneworld Explorer itinerary on Qatar Airways please contact your Travel Agent or Qatar Airways http://www.qatarairways.com/contactus."
On a separate (or possibly related) note, I've got an itinerary in the tool that goes SSH-AMM-DME-xDOH-IAH . . . HKG-JED but the tool says it's incomplete, wanting to return me to SSH. Is this a bug or have I done something wrong?
Last edited by danger; Oct 31, 2013 at 7:42 pm
#265
Moderator, OneWorld




Join Date: Feb 2002
Location: SEA
Programs: RAA RIP; AA ExEXP
Posts: 12,521
Watch out that the tool doesn't price it for a Saudi origination rather than Egyptian. This has been a recurring problem when using the tool for an itinerary ending in a different Middle East country than the origin.
#266


Join Date: Apr 2007
Programs: QF, AC, Hyatt, Hilton
Posts: 4,238
Thanks for that. Good to know. I've priced it up and it comes to a little under USD6300 which I'm happy with.
#267




Join Date: May 2009
Location: Bath, UK
Programs: Free as a bird
Posts: 1,049
QR flights now appear to be loaded and selectable in the booking tool, rather than just the online timetable. However, there is this caveat on the oneworld page:
"NOTE: on 1 November 2013, Qatar Airways flights will not be available as the first segment of your itinerary when booking your oneworld Explorer itinerary through our online booking tool. To originate your oneworld Explorer itinerary on Qatar Airways please contact your Travel Agent or Qatar Airways http://www.qatarairways.com/contactus."
"NOTE: on 1 November 2013, Qatar Airways flights will not be available as the first segment of your itinerary when booking your oneworld Explorer itinerary through our online booking tool. To originate your oneworld Explorer itinerary on Qatar Airways please contact your Travel Agent or Qatar Airways http://www.qatarairways.com/contactus."
#268




Join Date: Oct 2010
Programs: QF, AA
Posts: 8
Can't fly from JNB to LHR?
Long time reader, first post.
Logged onto the xONEx tool tonight and an itinerary I had saved (and which was pricing okay with dummy dates) is now presenting an error and doesn't seem to let me resolve it.
The error is:
"2621: One of the visits to Europe must be a transfer without stopover (less than 24 hours) between Africa and the previous/next continent. Additionally travel may not include Mauritius/South Africa."
The itinerary which up until today was working alright is:
JNB-LHR-MCT-LHR|LHR-LAX-DFW-SEA|SEA-DFW-JFK|JFK-HKG-BOM-HKG-DEL|DEL-NRT-SYD|SYD-LHR-NBO with vertical lines representing stopovers.
I've read the rule sheet available on the Oneworld site and can't understand what has changed in the past 48 hours, can someone help?
Logged onto the xONEx tool tonight and an itinerary I had saved (and which was pricing okay with dummy dates) is now presenting an error and doesn't seem to let me resolve it.
The error is:
"2621: One of the visits to Europe must be a transfer without stopover (less than 24 hours) between Africa and the previous/next continent. Additionally travel may not include Mauritius/South Africa."
The itinerary which up until today was working alright is:
JNB-LHR-MCT-LHR|LHR-LAX-DFW-SEA|SEA-DFW-JFK|JFK-HKG-BOM-HKG-DEL|DEL-NRT-SYD|SYD-LHR-NBO with vertical lines representing stopovers.
I've read the rule sheet available on the Oneworld site and can't understand what has changed in the past 48 hours, can someone help?
#269



Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,687
The changes are being discussed in the Changes to the xONEx Rule Sheet thread - see from post #66 onwards.
Sadly, your itinerary is no longer valid
#270



Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,687
What? Has BA stopped flying to Sth Africa?

