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Originally Posted by JAXBA
(Post 26231427)
Please expand! :) We like details! We'll never know whether LA gets anything more than your satisfaction or if your change was the butterfly wings that causes a hurricane! Glad that you were able to get away early after all. I often say that there's no harm in asking. Sometimes the answer can be yes, even if things have to be fudged slightly. If the answer's no, at least you tried. It's when certain pax demand things to go their way regardless that irks customer service staff and makes the whole interaction unpleasant... LAN staffer in downtown PA office initially insisted not possible to change dates on this tkt, then concedes change is possible at a hefty price (it's a LONE4) . Get distinct impression I'm causing all sorts of problems to smooth running of her day and why don't I go and jump in the Magellan Straight and drown myself a mere 500 metres from the office. I try to be super pleasant and helpful when asking for things like date changes. "Good afternoon, I was wondering if you could possibly assist me in this matter...that's most kind of you, I really appreciate...." It goes a long way. This Rosa Klebb lookalike was not having it. But the LAN desk at PUQ late last Saturday night couldn't have been nicer. Super helpful and as a result we have spent a pleasant day in Mediterranean sunshine here in Santiago rather than another day in chilly Chile. Next stop: AUK. A key rule of business: a useless member of staff can cost you a fortune in lost future sales. If I hadn't had a positive subsequent experience at PUQ I'd probably be forever slagging off LAN in person and via Internet. |
Fair enough! Refusing a date change on a xONEx fare doesn't make sense, unless there was simply no availability to change to, but even then it's not that you can't make changes at all, you just can't change to the date you're hoping for.
Good that the airport employee worked something out. |
Originally Posted by wyddfa
(Post 26234480)
LAN staffer in downtown PA office initially insisted not possible to change dates on this tkt, then concedes change is possible at a hefty price (it's a LONE4) . Get distinct impression I'm causing all sorts of problems to smooth running of her day and why don't I go and jump in the Magellan Straight and drown myself a mere 500 metres from the office.
I try to be super pleasant and helpful when asking for things like date changes. "Good afternoon, I was wondering if you could possibly assist me in this matter...that's most kind of you, I really appreciate...." It goes a long way. This Rosa Klebb lookalike was not having it. But the LAN desk at PUQ late last Saturday night couldn't have been nicer. Super helpful and as a result we have spent a pleasant day in Mediterranean sunshine here in Santiago rather than another day in chilly Chile. Next stop: AUK. A key rule of business: a useless member of staff can cost you a fortune in lost future sales. If I hadn't had a positive subsequent experience at PUQ I'd probably be forever slagging off LAN in person and via Internet. Also worth noting that the people at the airport have a lot more power than the people on the help desks. They can do pretty much anything to the ticket if the circumstances require it. |
Originally Posted by Gardyloo
(Post 26100349)
Prices of the various Oneworld products vary greatly depending on the country of origin. Base price for a DONE3 issued in the USA is currently around $10,200 plus taxes/fees.
Substitute Vancouver for the origin point (you'd have to pay to get from SFO to YVR) and see what you get. What are best origination points for lowest AONE's? With weak Canadian Dollar, how about YYZ vs NA? Also, I read somewhere that ex-TYO is great...but EUR anfd GBP are low... |
Originally Posted by nologic
(Post 26296933)
Doesn't someone host/post a spreadsheet for updated AONE fares by country?
What are best origination points for lowest AONE's? With weak Canadian Dollar, how about YYZ vs NA? Also, I read somewhere that ex-TYO is great...but EUR anfd GBP are low... This variation in prices because of add-ons is why the fares aren't listed nor advertised by booking sites. Most countries and the EU require that airfare be displayed with prices inclusive of fees and taxes. Because these multi-stop/multi-airline fares are all different, they can't be advertised as inclusive, hence they vanished from Oneworld's site. For the time being, in USD terms South Africa and Namibia still have the cheapest premium cabin prices - DONEx and AONEx. Other origin points with lower-base-cost premium fares are Egypt and Japan, with Norway a surprise arrival in the "lower tier" origin points. For Circle Pacific tickets, Hong Kong is a surprise entry. In North America, the weak Loonie has resulted in prices that are from 20% to 30% less than ex-USA prices depending on the product. But again, these are all very dependent on currency fluctuations, and the taxes and fees can have a profound impact on the bottom line. |
Originally Posted by nologic
(Post 26296933)
Doesn't someone host/post a spreadsheet for updated AONE fares by country?
What are best origination points for lowest AONE's? With weak Canadian Dollar, how about YYZ vs NA? Also, I read somewhere that ex-TYO is great...but EUR anfd GBP are low... |
Originally Posted by Gardyloo
(Post 26297042)
There are no current spreadsheets to my knowledge. The problem with fare tables (if they existed) is that taxes and fees can be so variable depending on the precise route and choice of carriers that the base fares really aren't all that predictive in coming up with the "best" price. A cheap base fare from, say, South Africa, could easily end up costing more than a more expensive base fare from, say, Japan, once all the extras are added in, never mind the cost of accessing the origin/terminus points to capture the "cheap" fare.
This variation in prices because of add-ons is why the fares aren't listed nor advertised by booking sites. Most countries and the EU require that airfare be displayed with prices inclusive of fees and taxes. Because these multi-stop/multi-airline fares are all different, they can't be advertised as inclusive, hence they vanished from Oneworld's site. For the time being, in USD terms South Africa and Namibia still have the cheapest premium cabin prices - DONEx and AONEx. Other origin points with lower-base-cost premium fares are Egypt and Japan, with Norway a surprise arrival in the "lower tier" origin points. For Circle Pacific tickets, Hong Kong is a surprise entry. In North America, the weak Loonie has resulted in prices that are from 20% to 30% less than ex-USA prices depending on the product. But again, these are all very dependent on currency fluctuations, and the taxes and fees can have a profound impact on the bottom line. Intrigued by ex-YYZ and ex-Japan, ex-HKG or ex-China, and ex-Norway. If ex-YYZ, are there any issues buying a ticket from CX for example ex YYZ from the US by credit card...do I have to fly to YYZ or YUL and back to buy the ticket? What is ex-North America currently? |
Base fares are easily seen using Expert Flyer or KVS.
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Originally Posted by Gardyloo
(Post 26298529)
Base fares are easily seen using Expert Flyer or KVS.
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Originally Posted by nologic
(Post 26298700)
That doesn't help me right now.
I'd probably have done it if my subscription was active. You might consider asking more politely if you want others to be so willing. *: given your response I assume you have subscribed before and there can't sign up for a free trial. |
Originally Posted by nologic
(Post 26296933)
Doesn't someone host/post a spreadsheet for updated AONE fares by country?
During a website update a few years ago, this table was removed, presumably because it listed base prices without taxes etc, which is illegal in many/most markets. When the table was removed, the spreadsheet stopped working. Currently, the only ways to get a price are to use the planning tool and hope it gets through to a quote, or to use sites like expertflyer to look for prices on a per port basis. |
Hi everyone..
Totally new to buying Rtw tickets. My experience is more with buying ex eu fares. Point to point. Can anyone point me to info on where in europe is the better places to start a rtw. Do these fares even exsist?? Many thxs everyone..happy travels |
Originally Posted by jock
(Post 26301942)
Hi everyone..
Totally new to buying Rtw tickets. My experience is more with buying ex eu fares. Point to point. Can anyone point me to info on where in europe is the better places to start a rtw. Do these fares even exsist?? Many thxs everyone..happy travels See for example this thread: http://www.flyertalk.com/forum/onewo...ing-point.html |
Originally Posted by jock
(Post 26301942)
Hi everyone..
Totally new to buying Rtw tickets. My experience is more with buying ex eu fares. Point to point. Can anyone point me to info on where in europe is the better places to start a rtw. Do these fares even exsist?? Many thxs everyone..happy travels |
Originally Posted by nologic
(Post 26297831)
If ex-YYZ, are there any issues buying a ticket from CX for example ex YYZ from the US by credit card...do I have to fly to YYZ or YUL and back to buy the ticket?
Try using http://rtw.oneworld.com to get an idea of pricing, but please note that the website does not show all possible flights and will insist that you must ticket with the first carrier. |
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