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Online tool vs 'rules'
I thought I had a ticket all sorted through BA in South Africa but a phone call tonight put paid to that. They were telling me I was breaking some of the rules despite the online tool saying it's a valid itinerary.
JNB-LHR, LHR-LAX-DFW-SEA-DFW, DFW-LGA, LGA-DFW-LAX-HKG-BOM-HKG-DEL, DEL-NRT-SYD, SYD-HKG-JNB Can someone point me to where I've apparently gone wrong? I guess to keep the ticket I'll have to modify the itinerary. |
Originally Posted by RG1
JNB-LHR, LHR-LAX-DFW-SEA-DFW, DFW-LGA, LGA-DFW-LAX-HKG-BOM-HKG-DEL, DEL-NRT-SYD, SYD-HKG-JNB
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Originally Posted by RG1
(Post 21825251)
I thought I had a ticket all sorted through BA in South Africa but a phone call tonight put paid to that. They were telling me I was breaking some of the rules despite the online tool saying it's a valid itinerary.
JNB-LHR, LHR-LAX-DFW-SEA-DFW, DFW-LGA, LGA-DFW-LAX-HKG-BOM-HKG-DEL, DEL-NRT-SYD, SYD-HKG-JNB Can someone point me to where I've apparently gone wrong? I guess to keep the ticket I'll have to modify the itinerary. Is your final visit to HKG (between SYD and JNB) a stopover - meaning more than 24hrs? Since this is an additional visit to Asia, it must be a transit, meaning less than 24 hours Everything else looks fine to me. Some years ago there were reports here on FT that agents were disallowing the additional visit to Asia unless it was a transit between South West Pacific and Europe. However, the on-line booking tools allows other transits and so agents should have no reason to disallow your's. FYI the actual wording of the rule is: Two permitted in Asia when one is a transfer without stopover or on direct single plane service between the Southwest Pacific and Europe. |
Originally Posted by RG1
(Post 21825251)
I thought I had a ticket all sorted through BA in South Africa but a phone call tonight put paid to that. They were telling me I was breaking some of the rules despite the online tool saying it's a valid itinerary.
JNB-LHR, LHR-LAX-DFW-SEA-DFW, DFW-LGA, LGA-DFW-LAX-HKG-BOM-HKG-DEL, DEL-NRT-SYD, SYD-HKG-JNB Can someone point me to where I've apparently gone wrong? I guess to keep the ticket I'll have to modify the itinerary. (e) Only one intercontinental departure and one intercontinental arrival permitted in each continent except as follows: 1. Two permitted in North America when one is a transfer without stopover. 2. Two permitted in Asia when one is a transfer without stopover or on direct single plane service between the Southwest Pacific and Europe. Your choices seem to be (a) phone and try again (always worth a shot) or (b) just book Qantas' nonstop SYD-JNB flight and be done with it, and use the remaining segment to make up some of the lost miles elsewhere. |
Originally Posted by Gardyloo
(Post 21826080)
My guess is that it's what I'll call the "old" (restrictive) interpretation of the poorly-drafted rule 2(e)(2) -
The placement of the "between the Southwest Pacific and Europe" clause vis a vis the "or" has been interpreted differently over the years. Does it mean the only routing where you can use the "second Asia entry" rule is between the SWP and Europe, or between the SWP and anywhere else? People have been ticketed with your type of routing, or for example, Asia - SWP - Asia - N. America, but have also been turned down. Your choices seem to be (a) phone and try again (always worth a shot) or (b) just book Qantas' nonstop SYD-JNB flight and be done with it, and use the remaining segment to make up some of the lost miles elsewhere. Another option in line with call again, is to forget trying to book with BA in SA and try to book with Mindpearl the AA GSA and see if they will intrepret the rule differently. |
An update:
During the phone call I had asked for an email specifying the rule(s) I had broken. I've checked my email this morning (AEDT) and have an email from them advising they have spoken to the fares desk and my itinerary as stands is valid. Back to being a happy chappy. By the way, the commas indicate a stopover, I'm no sure if there is a more appropriate way when posting here. And yes, I am planning on flying LGA-DFW-LAX-HKG-BOM-HKG-DEL without stopping although there are a few lengthy transits. I did LGA-DFW-LAX-LHR-DXB last year :p |
Originally Posted by RG1
(Post 21827598)
By the way, the commas indicate a stopover, I'm no sure if there is a more appropriate way when posting here.
eg: SYD-xNRT-JFK-xDFW-BNE would be Sydney-New York via Tokyo, returning to Brisbane via Dallas. It could also be written as -oJFK-. |
Originally Posted by RG1
By the way, the commas indicate a stopover, I'm no sure if there is a more appropriate way when posting here.
Originally Posted by Himeno
Generally writing it with an 'x' is a connection and either 'o' or nothing is a stop over.
eg: SYD-xNRT-JFK-xDFW-BNE would be Sydney-New York via Tokyo, returning to Brisbane via Dallas. It could also be written as -oJFK-. cheers, Henry |
Has anyone dealt with RJ in AMM to make changes to a xONEx? I had a 16-segment DONE4 that is now a 17-segment due to a schedule change.
I am currently booked XXX-AMM-AUH-TXL-ORD but would like to change to XXX-AMM-DOH-ORD on QR. AA RTW cannot touch it due to the 17 segments and if I change the cities to reduce to 16 segments they want to reprice since I haven't started. They suggested to fly the first couple legs and they will reissue, which will allow changes. So, can RJ handle this in AMM or am I SOL? :p |
I have a query that perhaps someone can answer. I purchased a Oneworld Explorer ticket with BA in Egypt 11 months ago. It concludes soon with RJ flights from Moscow to Amman to Cairo.
My question is: Can I pay the change fee and switch those two RJ flights to QR and fly Moscow to Doha to Cairo? I ask because QR was not part of Oneworld when I originally bought my ticket. Is such a change to QR allowed or can I only fly QR on a Oneworld Explorer ticket that was issued after Qatar Airways joined Oneworld at the end of October? Thank you. |
Originally Posted by reversethrust
(Post 21922934)
I have a query that perhaps someone can answer. I purchased a Oneworld Explorer ticket with BA in Egypt 11 months ago. It concludes soon with RJ flights from Moscow to Amman to Cairo.
My question is: Can I pay the change fee and switch those two RJ flights to QR and fly Moscow to Doha to Cairo? I ask because QR was not part of Oneworld when I originally bought my ticket. Is such a change to QR allowed or can I only fly QR on a Oneworld Explorer ticket that was issued after Qatar Airways joined Oneworld at the end of October? Thank you. |
Q: link to current pricing for oneworld
I have seen in the past a table which showed the RTW prices for various classes for different locations, but I cannot find it now. In the first page of this thread, there was a link to this (I think), I clicked on it and nothing happened.
Could you please help me? Thanks in advance! |
Are there currently AA codes on the QR US>DOH flights?
I've seen mention that there is, but haven't seen any trace of them in the oneworld timetable. (with a JFK-DOH flight on a DONE3, I'd get 5027 points to QFF on the QR code. With an AA code, I'd get 15,081 points...) |
Originally Posted by A1pax
(Post 22073900)
I have seen in the past a table which showed the RTW prices for various classes for different locations, but I cannot find it now. ...
You can try you own dummy bookings from various destinations using the online booking tool, or use a GDS based enquiry tools such as KVS or ExpertFlyer. |
Originally Posted by serfty
(Post 22074293)
oneworld have decided not to publish such information.
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