EuropeanPete

LIH Prem

Afternoon cocktails start at 4 or 4:30 in Bar Su now. That was, in fact, a Marriott change.




Sounds like rdlimitedu got the wrong letter .. possibly a mistake. But did receive all elite benefits, right?

-David

yosithezet

rdlmitedu

LIH Prem

They keep changing Basil's hours, depending on time of year, occupancy, special groups that have included breakfast etc, I believe.

I've also seen Rossini's fill up like that and they will usually get servers and managers from the other venues to help out, but it takes some time to normalize. You should have been able to ask for and get anything you wanted. I hope you could. I agree it's not great under those conditions sometimes. I hope you were able to try the Alaskan Salmon.

-David

EuropeanPete

rdlmitedu

I did get the salmon! It was great. And yes, it seemed like manager from another venue was at the front. It just was a reminder that Rossini's is a fairly limited buffet + entree (which is probably "better" than an unlimited buffet where no single item is as good as the individual items at Rossini's).

I'd be happier with Rossini's if they added a few more items to the main buffet, like bacon or some form of sausage or scrambled eggs.

LIH Prem

They have bacon and sausage, usually in big plates on display where the chef is working in the show kitchen. You can get all you want. You might have to ask for it from the chef. It's possible since it was so busy, they didn't have any pre-made at that point?

All the eggs are cooked to order as you might expect there.

-David

rdlmitedu

I haven't seen any in the past 4 days. I will ask tomorrow. There's a large ham and applesauce, which I had the first day.

Kacee

I haven't seen Basil's open for breakfast since sometime last year (and I have something like 11 stays in the past 18 months). As you suggest, I think they tend to open it when they have large groups. We were able to breakfast there no problem when it was open.
I haven't seen the crab and river prawn omelet since January. I miss it. Badly.
Yes, an abundance of riches!

escape4

If I was GM and I wanted to cost reduce "every little thing" here is what I would do:

1. Cut out Thann products and replace with no-name products from China
2. Cut back happy hour from 4 hours of free flow drinks per day, to 1 drink per person per stay
3. Cut back on the number of venues for happy hour
4. Cut back on the quality of drinks offered at happy hour
5. Eliminate canapes altogether
6. Eliminate the laundry benefit
7. Cut back on quality and quantity of food for breakfast
8. Eliminate Rossini for breakfast and cram everybody in the main restaurant
9. Cut back on number of staff available at the gym and the pool

I could go on and on. Sounds like none of the above has been cost reduced so perhaps OP is disappointed and would be more satisfied in a hotel in a higher price range which is not a problem at all, but the situation is not as dire as originally described?

Comparing SGS to hotels which are twice the price is unfair - comparing to Grand Hyatt, Conrad, or Banyan Tree would be fine in my opinion, but comparing to MO?

Pitero

Of course it's not the huge buffet selection you find downstairs. But I find the quality at Rossini's quite outstanding (e.g. freshly cut iberico ham, excellent buffalo mozzarella, chorizo, salame milano, a great cheese selection [I especially like the "Pecorino al Pepe Nero"]).

I can't recall whether they had bacon or scrambled eggs on the buffet. But as others have said, I'm sure they would happily bring you those items on request.

scienm

Everything is meant to be changed..
In BKK, there are tons of hotels to choose. If you don't like, just pick elsewhere.

Kacee

I think MO is more like 3-4x SGS.

I actually prefer the SGS more casual style of service compared to the true 5*. But everyone will have their personal preferences and there is indeed a Marriott/SPG property to suit pretty much everyone in Bangkok.

escape4

That's right, I think it's a lot easier to compare two hotels in a similar price range and similar style catering to the same category of clients. If hotels A and B are very different style, price, etc. etc. then it's clear that if someone opines A is better value, someone else could very well argue back that B is better for their own preferences, and both could be right at the same time. If I try to be objective here and make a recommendation, I could very well recommend A to one person and B to another person without contradicting myself, if the two hotels are so different and if I understand both people's situation and objectives.

Discussing MO vs SGS is not going to be the most useful exercise in my humble opinion.