Originally Posted by Wakinguptooearly (Post 25050057)

So I went to my regular CVS yesterday to pick up some OV's, and the cashier that helped me was the manager. I thought everything would go smoothly, but the "Alternate Payment Required" message kept popping up. . The cashier said the credit card company was not letting it go through. Checked my phone for a fraud alert text, and nothing showed up. Went home later and called Chase, and everything was fine...

It was weird, because when I asked for the little receipt that says "Transaction cancelled," the cashier manager got visibly annoyed and outright said "No! It's for company records."

At that point, I decided it's probably best to just leave. I saw the receipt slip and it said everything was cancelled, so pretty sure it's okay. I thanked her for trying as politely as possible. Informed her she's probably right and that I'll call my bank later -- and then I left lol.

I read somewhere that the "Alternate Payment Required" pops up if the cashier made a mistake or entered the CVV instead of the last 4 digits. We tried 3 times, so do you think she was intentionally mis-typing it? Maybe there was something on my part I mis-stepped on?

Originally Posted by Chelski (Post 25058882)

Has anyone tried using two different state IDs on the same day? Say a State DL and a State ID card? Both of them would be programmed with different identification numbers. Just curious if the same primary info is logged and checked or simply the respective ID number.

Originally Posted by Chelski (Post 25058882)

Has anyone tried using two different state IDs on the same day? Say a State DL and a State ID card? Both of them would be programmed with different identification numbers. Just curious if the same primary info is logged and checked or simply the respective ID number.

Originally Posted by Wakinguptooearly (Post 25050057)

So I went to my regular CVS yesterday to pick up some OV's, and the cashier that helped me was the manager. I thought everything would go smoothly, but the "Alternate Payment Required" message kept popping up. . The cashier said the credit card company was not letting it go through. Checked my phone for a fraud alert text, and nothing showed up. Went home later and called Chase, and everything was fine...

It was weird, because when I asked for the little receipt that says "Transaction cancelled," the cashier manager got visibly annoyed and outright said "No! It's for company records."

At that point, I decided it's probably best to just leave. I saw the receipt slip and it said everything was cancelled, so pretty sure it's okay. I thanked her for trying as politely as possible. Informed her she's probably right and that I'll call my bank later -- and then I left lol.

I read somewhere that the "Alternate Payment Required" pops up if the cashier made a mistake or entered the CVV instead of the last 4 digits. We tried 3 times, so do you think she was intentionally mis-typing it? Maybe there was something on my part I mis-stepped on?

Originally Posted by rxgeek (Post 25061083)

I have a friend that is a pharmacist at CVS. She said all the store employees, including her are being up-trained on selling gc's. Don't know if this is company wide but at least one store is trying to get some consistency in handling this.

Originally Posted by danpeake (Post 25061095)

What did the training involve?

Originally Posted by markr33 (Post 25062620)

Stopped at 2 local CVS stores here (Florida) and they only have Vanilla VGC. I couldn't find a single "regular" VGC that would work cleanly on BB/Serve! Is that a new thing? Have 2k AGC to unload.

Originally Posted by BillyFlyer (Post 25064972)

I went to my usual local CVS today. One particular cashier always gives me the dirty look and limits me to $1k per visit. So I've learned to just not make a big deal of it and always do $1k when he's on shift. Today, when he scanned my DL for 2 OVs, he also quickly wrote down my DL # on a piece of paper. He didn't say why he was doing it and I didn't want to make a big deal of it.

I can understand him writing it down if the system was down, but everything seemed to go through just fine. Has anyone experienced this before? Is he allowed to do this? And what could he possibly need my DL # for?

Originally Posted by Chelski (Post 25065021)

Seems like he could just write down the transaction and have the info he needs.

I never hand them my DL at locations near me. I just turn it around and they know what to do. If they look stuck after entering the gift card amount I let them know it's time to scan and get back to loading the others.

Originally Posted by BillyFlyer (Post 25066371)

Good point. I'm going to start doing that from now on.

Are they able to look up my driver's license information through searching by transaction number? I would imagine that kind of personal information wouldn't be so easily available to cashiers. CVS has to protect PII and such.

He wasn't writing our DL # into a book of some kind (like at Walmart for buying MOs), just scratch paper. Any chance he's committing identity theft? What else would he be doing this for?