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Originally Posted by pkerr
(Post 21617175)
I hope YOU are not the person that has been hiding the VR's at my local CVS. When they were rearranging their card display, they found almost 200 of those babies hidden. No wonder they never reordered. The system still thought they had a bunch even though there was nothing in the usual place.
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Originally Posted by tuphat
(Post 21618135)
Similar thing happened to me recently. Wanted to make two separate purchases, with two different cards. Manager was up front, wouldn't let cashier ring up second purchase, citing one transaction per day "rule." Told her I was aware of $5k per day limit, happy to supply DL, etc., to no avail. She got pretty p.o.'ed when I said I would come back after her shift was over.
Managers seem to very quickly forget that they are indeed still customer service representatives when dealing with customers. |
Originally Posted by theplayer
(Post 21607692)
2 closest cvs no stock for a while, went to 3rd closest and they had a nice stack. New icon on the front..mastercard repower with the "power" in red. Anyone else see these yet?
Originally Posted by tuphat
(Post 21617098)
Given the flak* I have encountered from managers at my local CVS in buying VRs, I have concluded that card sales don't get counted in their store sales performance metrics. Otherwise, you'd think they'd be more cooperative.
Originally Posted by Blueskyheaven
(Post 21617491)
I.wanted to.know.if it is a corporate policy regarding only one transaction in 24 hrs
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Originally Posted by turnpike13
(Post 21618319)
Someone should do a case study on power tripping by managers at these stores. There seems to be a finite number of personality types that end up being managers and their reactions to certain situations can easily be bucketed in a very limited number of outcomes.
Managers seem to very quickly forget that they are indeed still customer service representatives when dealing with customers. I bet their sales targets only take the fee portion as a sale but they get hit for the whole whack if they get a charge back from a stolen card used to buy $5k. Flak is annoying but we have to take it in our stride. |
Originally Posted by rdover1
(Post 21618996)
But, to be fair - the flip side is they'd be the first to be fired if GC or reloads were purchased fraudulently.
I bet their sales targets only take the fee portion as a sale but they get hit for the whole whack if they get a charge back from a stolen card used to buy $5k. Flak is annoying but we have to take it in our stride. However the store would have a ton of paperwork to go thru in dealing with the fraudulent charges and most likely would leave some form of records in the manager's employee file. I dont blame the stores who chose NOT to carry the card - they dont have any obligation to do so. CVS corporation gives the store manager a lot of discretionary power on how to run their stores. Somehow people take it as their rights to buy the VR while in all reality it is more a privilege. A business can choose not to do business with a customer - this fact seems to be forgotten by many. |
Originally Posted by Happy
(Post 21619010)
The fraudulent charges probably are eaten by the banks.
Originally Posted by Happy
(Post 21619010)
I dont blame the stores who chose NOT to carry the card - they dont have any obligation to do so. CVS corporation gives the store manager a lot of discretionary power on how to run their stores. Somehow people take it as their rights to buy the VR while in all reality it is more a privilege. A business can choose not to do business with a customer - this fact seems to be forgotten by many.
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Stores should make it easy for customers to do business with them. If CVS makes it hard and a similar product shows up at Walgreens, then I will visit Walgreens instead. If CVS got rid of beans and made a mess of the process, I would also switch to a competitor. Businesses exist because they have customers.
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Originally Posted by TheDapperDon
(Post 21619490)
Stores should make it easy for customers to do business with them. If CVS makes it hard and a similar product shows up at Walgreens, then I will visit Walgreens instead. If CVS got rid of beans and made a mess of the process, I would also switch to a competitor. Businesses exist because they have customers.
1) CVS stores themselves dont make any money on these transactions. At least it does not show up on the store manager's P/L report - that has been reported multiple times in this thread. The decision to carry VR is from the Corporate but not a mandate. Store managers have full discretionary power to decide whether they want to carry it or not. 2) Walgreen codes this and many other reloads as Cash Only with very very very few exceptions across the whole country. So you are very welcome by CVS to go shop at Walgreen for your VR but you wouldn't be able to get any, not that with your CC. 3) There is really near non-existent alternatives for 90% of the VR buyers. For those who have alternatives, the alternatives are disappearing. Please check the latest thread about SuperAmerica is pulling VR from their stations. 4) Conclusion: CVS does not need you the VR buyer as its customer as you do not bring in the needed profit that a business exists for. Business does not need nonprofitable customers to exist Quite the contrary! they exist because they are in it to make a profit. Else, they would be in another name - that is called Non-Profit Organization, or Not-For-Profit Organization. Hey, IRS even has a category for such "business". Now if you dont mind to pay $1 or $2 more to buy the reloads, you have some alternatives in a good portion of the country but still not everywhere. Take my area, there is only ONE grocery store chain, a very minor one, sells a no monthly fee reload. One choice of GC for $5.95. All other options are either not working options or very hefty fee - activation + a $5.95 to $9.95 monthly fee accessed one day after activation. Oh, you wont be able to get the PIN UNTIL a permanent card being sent to you after you registered online - that is 5 to 7 days later. So you would be out $4.95 + $9.95 on this "alternative" versus the offerings at CVS which is truly the only game in town in my area. But a good number of folks can get their reloads at grocery stores if they dont mind to pay the extra $1 per card but then they also must go to WM to load their BBs because only VR can be used to load BB online (ignore the new $100 debit card load because GC can trigger BB suspension.) So from your high road, please advise the community on where to take our business should we be not happy with CVS? |
Originally Posted by TheDapperDon
(Post 21619490)
Stores should make it easy for customers to do business with them. If CVS makes it hard and a similar product shows up at Walgreens, then I will visit Walgreens instead. If CVS got rid of beans and made a mess of the process, I would also switch to a competitor. Businesses exist because they have customers.
It stinks but that is the case. My local cvs was stocked again today. Unfortunately I am lacking VR liquidation techniques until the 1st of the month. have to stick to MP |
Originally Posted by TheDapperDon
(Post 21619490)
If CVS makes it hard and a similar product shows up at Walgreens, then I will visit Walgreens instead.
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get more than $5,000
would it be possible to circumvent the 5000 Limit by using two different IDs for example using a driver's license in the morning and then a passport at night?
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Originally Posted by michael21
(Post 21620709)
would it be possible to circumvent the 5000 Limit by using two different IDs for example using a driver's license in the morning and then a passport at night?
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Originally Posted by Happy
(Post 21620419)
Conclusion: CVS does not need you the VR buyer as its customer as you do not bring in the needed profit that a business exists for. |
Originally Posted by pkerr
(Post 21617175)
I hope YOU are not the person that has been hiding the VR's at my local CVS.
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Originally Posted by sam_goh
(Post 21620902)
Maybe we need a new saying.... instead of break, you hide it, you buy it! :)
All I do is mention a store in the St Louis area that had lots of VR's and I get accused of hiding VR's. Me doest think thou protest too much. First time in St. Louis in my ENTIRE life and I get accused of hiding VR's. Chill out. :rolleyes: |
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