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-   -   CVS master thread(2013-2016) (https://www.flyertalk.com/forum/manufactured-spending/1449551-cvs-master-thread-2013-2016-a.html)

balima Oct 16, 2013 12:26 pm


Originally Posted by pkerr (Post 21617175)
I hope YOU are not the person that has been hiding the VR's at my local CVS. When they were rearranging their card display, they found almost 200 of those babies hidden. No wonder they never reordered. The system still thought they had a bunch even though there was nothing in the usual place.

I was just in St. Louis over the weekend. I just mentioned this in case anyone else was travelling through and wanted to know the lay of the land. I'm trying to help here not $crew anyone over. :rolleyes:

turnpike13 Oct 16, 2013 12:49 pm


Originally Posted by tuphat (Post 21618135)
Similar thing happened to me recently. Wanted to make two separate purchases, with two different cards. Manager was up front, wouldn't let cashier ring up second purchase, citing one transaction per day "rule." Told her I was aware of $5k per day limit, happy to supply DL, etc., to no avail. She got pretty p.o.'ed when I said I would come back after her shift was over.

Someone should do a case study on power tripping by managers at these stores. There seems to be a finite number of personality types that end up being managers and their reactions to certain situations can easily be bucketed in a very limited number of outcomes.

Managers seem to very quickly forget that they are indeed still customer service representatives when dealing with customers.

ramalama8 Oct 16, 2013 1:41 pm


Originally Posted by theplayer (Post 21607692)
2 closest cvs no stock for a while, went to 3rd closest and they had a nice stack. New icon on the front..mastercard repower with the "power" in red. Anyone else see these yet?

These have been around for a couple of weeks now


Originally Posted by tuphat (Post 21617098)
Given the flak* I have encountered from managers at my local CVS in buying VRs, I have concluded that card sales don't get counted in their store sales performance metrics. Otherwise, you'd think they'd be more cooperative.

That's correct -- they do not count toward sales numbers


Originally Posted by Blueskyheaven (Post 21617491)
I.wanted to.know.if it is a corporate policy regarding only one transaction in 24 hrs

Not that I've heard of

rdover1 Oct 16, 2013 2:42 pm


Originally Posted by turnpike13 (Post 21618319)
Someone should do a case study on power tripping by managers at these stores. There seems to be a finite number of personality types that end up being managers and their reactions to certain situations can easily be bucketed in a very limited number of outcomes.

Managers seem to very quickly forget that they are indeed still customer service representatives when dealing with customers.

But, to be fair - the flip side is they'd be the first to be fired if GC or reloads were purchased fraudulently.

I bet their sales targets only take the fee portion as a sale but they get hit for the whole whack if they get a charge back from a stolen card used to buy $5k.

Flak is annoying but we have to take it in our stride.

Happy Oct 16, 2013 2:47 pm


Originally Posted by rdover1 (Post 21618996)
But, to be fair - the flip side is they'd be the first to be fired if GC or reloads were purchased fraudulently.

I bet their sales targets only take the fee portion as a sale but they get hit for the whole whack if they get a charge back from a stolen card used to buy $5k.

Flak is annoying but we have to take it in our stride.

The fraudulent charges probably are eaten by the banks.

However the store would have a ton of paperwork to go thru in dealing with the fraudulent charges and most likely would leave some form of records in the manager's employee file.

I dont blame the stores who chose NOT to carry the card - they dont have any obligation to do so. CVS corporation gives the store manager a lot of discretionary power on how to run their stores. Somehow people take it as their rights to buy the VR while in all reality it is more a privilege. A business can choose not to do business with a customer - this fact seems to be forgotten by many.

rdover1 Oct 16, 2013 2:56 pm


Originally Posted by Happy (Post 21619010)
The fraudulent charges probably are eaten by the banks.

Banks are smarter than that and these fall under "charge back" which the retailer has to eat. So not only do retailers have to stomach the credit fees (plus fees for even having credit card terminals) but they also carry all the risk from charge backs.


Originally Posted by Happy (Post 21619010)
I dont blame the stores who chose NOT to carry the card - they dont have any obligation to do so. CVS corporation gives the store manager a lot of discretionary power on how to run their stores. Somehow people take it as their rights to buy the VR while in all reality it is more a privilege. A business can choose not to do business with a customer - this fact seems to be forgotten by many.

+1

TheDapperDon Oct 16, 2013 4:16 pm

Stores should make it easy for customers to do business with them. If CVS makes it hard and a similar product shows up at Walgreens, then I will visit Walgreens instead. If CVS got rid of beans and made a mess of the process, I would also switch to a competitor. Businesses exist because they have customers.

Happy Oct 16, 2013 7:51 pm


Originally Posted by TheDapperDon (Post 21619490)
Stores should make it easy for customers to do business with them. If CVS makes it hard and a similar product shows up at Walgreens, then I will visit Walgreens instead. If CVS got rid of beans and made a mess of the process, I would also switch to a competitor. Businesses exist because they have customers.

The inconvenient facts are:

1) CVS stores themselves dont make any money on these transactions. At least it does not show up on the store manager's P/L report - that has been reported multiple times in this thread. The decision to carry VR is from the Corporate but not a mandate. Store managers have full discretionary power to decide whether they want to carry it or not.

2) Walgreen codes this and many other reloads as Cash Only with very very very few exceptions across the whole country. So you are very welcome by CVS to go shop at Walgreen for your VR but you wouldn't be able to get any, not that with your CC.

3) There is really near non-existent alternatives for 90% of the VR buyers. For those who have alternatives, the alternatives are disappearing. Please check the latest thread about SuperAmerica is pulling VR from their stations.

4) Conclusion: CVS does not need you the VR buyer as its customer as you do not bring in the needed profit that a business exists for. Business does not need nonprofitable customers to exist Quite the contrary! they exist because they are in it to make a profit. Else, they would be in another name - that is called Non-Profit Organization, or Not-For-Profit Organization. Hey, IRS even has a category for such "business".

Now if you dont mind to pay $1 or $2 more to buy the reloads, you have some alternatives in a good portion of the country but still not everywhere. Take my area, there is only ONE grocery store chain, a very minor one, sells a no monthly fee reload. One choice of GC for $5.95. All other options are either not working options or very hefty fee - activation + a $5.95 to $9.95 monthly fee accessed one day after activation. Oh, you wont be able to get the PIN UNTIL a permanent card being sent to you after you registered online - that is 5 to 7 days later. So you would be out $4.95 + $9.95 on this "alternative" versus the offerings at CVS which is truly the only game in town in my area.

But a good number of folks can get their reloads at grocery stores if they dont mind to pay the extra $1 per card but then they also must go to WM to load their BBs because only VR can be used to load BB online (ignore the new $100 debit card load because GC can trigger BB suspension.)

So from your high road, please advise the community on where to take our business should we be not happy with CVS?

aeneas3 Oct 16, 2013 7:55 pm


Originally Posted by TheDapperDon (Post 21619490)
Stores should make it easy for customers to do business with them. If CVS makes it hard and a similar product shows up at Walgreens, then I will visit Walgreens instead. If CVS got rid of beans and made a mess of the process, I would also switch to a competitor. Businesses exist because they have customers.

The concerns regarding these prepaids has some validity. There are policies for managers to enforce but if I manager feels someone may be doing something illegal he has the right to refuse the sale.

It stinks but that is the case.

My local cvs was stocked again today. Unfortunately I am lacking VR liquidation techniques until the 1st of the month. have to stick to MP

ddallas Oct 16, 2013 8:27 pm


Originally Posted by TheDapperDon (Post 21619490)
If CVS makes it hard and a similar product shows up at Walgreens, then I will visit Walgreens instead.

LOL. Who wouldn't? Any store that will be more beneficial will get my business. Just like I am currently visiting CVS instead of Walgreens because Walgreens has made it harder for me to buy a similar product. Another example is I never used to go to Walmart, but I'm there all the time now, heck I think all the employees there recognize me like "Norm!" walking into Cheers Bar if you remember that show. But if the situation changes there as it likely will some day I will go back to my Walmartless ways. :-)

michael21 Oct 16, 2013 8:56 pm

get more than $5,000
 
would it be possible to circumvent the 5000 Limit by using two different IDs for example using a driver's license in the morning and then a passport at night?

turnpike13 Oct 16, 2013 9:23 pm


Originally Posted by michael21 (Post 21620709)
would it be possible to circumvent the 5000 Limit by using two different IDs for example using a driver's license in the morning and then a passport at night?

yes go for it.

ZontarTheThingFromVenus Oct 16, 2013 9:42 pm


Originally Posted by Happy (Post 21620419)

Conclusion: CVS does not need you the VR buyer as its customer as you do not bring in the needed profit that a business exists for.

As I posted over a year ago, the reason CVS carries VR is simple - prescription drugs. The profit they take in from Rx dwarfs every other item they sell. Two years ago we purchased our Rx from Walgreens simply because it was the most convienent location. As soon as we started buying VR from CVS we transfered our Rx there. I am sure thousands of others have done the same.

sam_goh Oct 16, 2013 9:53 pm


Originally Posted by pkerr (Post 21617175)
I hope YOU are not the person that has been hiding the VR's at my local CVS.

Maybe we need a new saying.... instead of break, you hide it, you buy it! :)

balima Oct 16, 2013 10:50 pm


Originally Posted by sam_goh (Post 21620902)
Maybe we need a new saying.... instead of break, you hide it, you buy it! :)

Don't understand why anyone would think or accuse me of hiding VR's. :confused:

All I do is mention a store in the St Louis area that had lots of VR's and I get accused of hiding VR's. Me doest think thou protest too much. First time in St. Louis in my ENTIRE life and I get accused of hiding VR's.

Chill out. :rolleyes:


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