Activation fee does NOT count towards $5,000 limit.

Totally agree. Please folks, 5k per day is a VERY generous policy -- let's not abuse which could lead them to clamp down.

Anyone seeing the VR website be really slow? First time i've used it since the redesign but it's painfully slow.

Just wait till it will tell you that "your VR card has already been redeemed" to get your blood pressure really pumped up.

Haven't used the website since, I just call the automated system to load now.

It's very slow and I had to refresh a couple of times.

VR issues
 

I'm trying to do 3,000 spend on my girlfriend's card (on which I'm authorized user with my own card). I usually only do $500 in VR at CVS but today I had to do 1,000 because the deadline is coming up. The ID was scanned at the register and then the clerk had to call Chase to have it verified.

I cancelled the purchase, but now I can't use the card at all anywhere. Anybody have any idea?

Weirdest thing too, when CVS cancelled the purchase it put a 1,000 dollar credit on my account. There was never any CVS purchase that went through, but there is a -1,000 CVS credit on the statement as a pending charge. I assume this will go away, but I've never seen anything like it. In fact, my pending charges balance is -$1,000.

Did this happen because the card isn't mine, I'm only an authorized user? I would assume my girlfriend's name is on the account, so when my ID was swiped something got alerted.

I need to make my Minimum spend by the 18th so any tips on what to do??

Card is probably on a fraud alert.

The pending credit will go away in a few hours.

The ID swipe does not have anything to do with the bank - it just to show this ID is used to purchase the VR (and the ID matches the Name on the card which you have your own card in your name as an AU).

Did the cashier call? It is just to get an authorization when the cashier is prompted to call, not a decline. At least not yet.

Yes, for an AU to charge a much higher amount than the account owner could trigger a fraud alert. In fact, even the account owner charges an amount that the system deems high would trigger fraud alert. Nothing unusual.

The account owner should receive fraud alert phone call / text message / email whatever methods the owner chose to receive such alert. She needs to clear those with Chase before your card can be used again. Right now it is blocked.

the ID scan and call the # to authorize thing is wierd...

1st bean $1000, nothing
2nd bean thousand ID scan AND call to authorize
3rd bean thousand, ID scan.

all more than 24 apart.. havent tried more than $1000 in a day....

2 closest cvs no stock for a while, went to 3rd closest and they had a nice stack. New icon on the front..mastercard repower with the "power" in red. Anyone else see these yet?

Other local stores have a $1k limit, I asked today at this 3rd store if it was still a $2k limit, and cashier said yes..lol Bought 4 beans on 2 cards .

went to a store that i never go to as the ones near me were dry. The guy said we have a 2k limit - i told him thats ridiculous and to scan the rest of the 3k of beans. He said "Sir, its 2k" and the manager said the same.

Normally that is when i just buy the 2k and walk out but I just needed the beans badly, so i created a fuss and told him to call corporate and confirm/check their memos. 5 mins later the manager came back and apologized. I am now a happy owner of the beans i needed.

Have your girlfriend call Chase to have them unblock the card. You could try calling Chase first, but they will probably want to talk to her if you are an AU. They will likely just confirm that she/you are still in possession of the card and that it was you that was trying to make that purchase. Not that big a deal. You should be able to use it again after the call.

There has been zero VR's at the 3 closest CVS to my house (milwaukee)! They have always been stocked, sometimes maybe one was sold out but now they all are! They all have the new Serve by Amex starter packs. :(

Fingers crossed they get the new VR cards in at some point!!!

Strange day today. Got DL scanned but the screen keeps saying "Validation in Process" for more than 30 seconds. Finally gave up and cancelled the transaction. Anyone experience same thing today?