M&M Flight Award Booking - FAQ and Help Thread
#1231
Join Date: Jan 2011
Programs: oneworld, * Alliance, Marriott Bonvoy, HHonors, WoH
Posts: 2,120
Edit: There is O availability and A8, therefore the M&M customer service agent should confirm that upgrade immediately.
Last edited by Jaenks; Sep 4, 2023 at 5:20 pm
#1233
Join Date: Apr 2015
Location: C2, BTS, VIE
Programs: A3 *G, AA Exec Plat Pro, Accor Silver, IHG Plat, HH Diamond, PP
Posts: 321
Is it true that award inventory is based on departure > destination city combinations and NOT on specific flights? As I was told this on the MM hotline... I am looking for award space on SIN>FRA on January 2nd, this shows nothing, but when I put in SIN>FRA>IST for the exact dates, voila, it is there....
This was reproduced on the MM hotline as well and I was told award inventory is not per flight, rather on the combination of departure > destination airport, which honestly left me puzzled....
This was reproduced on the MM hotline as well and I was told award inventory is not per flight, rather on the combination of departure > destination airport, which honestly left me puzzled....
#1234
Join Date: May 2018
Location: FRA
Programs: LH SEN
Posts: 1,506
Is it true that award inventory is based on departure > destination city combinations and NOT on specific flights? As I was told this on the MM hotline... I am looking for award space on SIN>FRA on January 2nd, this shows nothing, but when I put in SIN>FRA>IST for the exact dates, voila, it is there....
This was reproduced on the MM hotline as well and I was told award inventory is not per flight, rather on the combination of departure > destination airport, which honestly left me puzzled....
This was reproduced on the MM hotline as well and I was told award inventory is not per flight, rather on the combination of departure > destination airport, which honestly left me puzzled....
M&M don't offer an award SIN-FRA because they would rather have your 💰
However they are unlikely to be able to sell you SIN to IST via one of their hubs, the back tracking is a bit much, so they are happy to offer that up as a married segment award. Even if they won't offer awards for the individual segments on their own.
#1235
Join Date: Apr 2015
Location: C2, BTS, VIE
Programs: A3 *G, AA Exec Plat Pro, Accor Silver, IHG Plat, HH Diamond, PP
Posts: 321
Thanks, I was originally looking for SIN>FRA>VIE but that was also unavailable, even if FRA>VIE was available but later I found SIN>FRA>BUD to be availble as well, talk about complexity
#1236
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,852
Just book the award to IST or BUD or whereover, and drop the last segment when/if there is a schedule change - or on the day of traveling you don't feel well to take the last leg of itinerary.
#1237
Join Date: Apr 2015
Location: C2, BTS, VIE
Programs: A3 *G, AA Exec Plat Pro, Accor Silver, IHG Plat, HH Diamond, PP
Posts: 321
#1238
Join Date: Jul 2017
Programs: EK, AS
Posts: 10
I'm interested in getting the new credit card with the bonus 100k miles with an eye toward building up enough miles for 6 rt from US east coast to Vienna next year. What is availability like on Austrian in J for direct flights from US? How many miles rt? Fuel surcharges? I don't have any miles so it won't let me search
#1239
Join Date: Jan 2020
Location: Frankfurt am Main, Germany
Programs: LH MM SEN & many others+++
Posts: 353
[dunno if this is the right thread]
I booked a long haul award flight with MM in J.
The outbound is with TK.
I want to modify seats and personalise food menu, as one of us has some allergies.
Question: where can I do that?
My booking shows on lh.com, but I get this message (is the same section for food selection):
On https://www.turkishairlines.com/en-i...anage-booking/, my MM booking number (which starts with "Q") is not recognized.
I guess I can call TK directly. I have no experience in doing so.
I don't think SEN have a special line with them.
Besides calling MM, any ideas would be appreciated.
Thanks
I booked a long haul award flight with MM in J.
The outbound is with TK.
I want to modify seats and personalise food menu, as one of us has some allergies.
Question: where can I do that?
My booking shows on lh.com, but I get this message (is the same section for food selection):
On https://www.turkishairlines.com/en-i...anage-booking/, my MM booking number (which starts with "Q") is not recognized.
I guess I can call TK directly. I have no experience in doing so.
I don't think SEN have a special line with them.
Besides calling MM, any ideas would be appreciated.
Thanks
#1240
Join Date: Apr 2023
Posts: 71
[[i]dunno if this is the right thread]
I booked a long haul award flight with MM in J.
The outbound is with TK.
I want to modify seats and personalise food menu, as one of us has some allergies.
Question: where can I do that?
My booking shows on lh.com, but I get this message (is the same section for food selection):
On https://www.turkishairlines.com/en-i...anage-booking/, my MM booking number (which starts with "Q") is not recognized.
I guess I can call TK directly. I have no experience in doing so.
I don't think SEN have a special line with them.
Besides calling MM, any ideas would be appreciated.
Thanks
I booked a long haul award flight with MM in J.
The outbound is with TK.
I want to modify seats and personalise food menu, as one of us has some allergies.
Question: where can I do that?
My booking shows on lh.com, but I get this message (is the same section for food selection):
On https://www.turkishairlines.com/en-i...anage-booking/, my MM booking number (which starts with "Q") is not recognized.
I guess I can call TK directly. I have no experience in doing so.
I don't think SEN have a special line with them.
Besides calling MM, any ideas would be appreciated.
Thanks
#1241
Join Date: Jan 2020
Location: Frankfurt am Main, Germany
Programs: LH MM SEN & many others+++
Posts: 353
this forum never cease to amaze me! the users here are by far the most knowledgeable crowd I've ever met.
It was, however, necessary to call MM once, to retrieve my TK booking code. But now the selections are done.
thanks again!!
#1242
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,187
I'm interested in getting the new credit card with the bonus 100k miles with an eye toward building up enough miles for 6 rt from US east coast to Vienna next year. What is availability like on Austrian in J for direct flights from US? How many miles rt? Fuel surcharges? I don't have any miles so it won't let me search
#1244
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,852
#1245
Join Date: May 2018
Location: FRA
Programs: LH SEN
Posts: 1,506