M&M Flight Award Booking - FAQ and Help Thread
Nov 24, 2022, 9:15 pm
#1141
Join Date: Mar 2005
Programs: LH SEN
Posts: 404
I have a 3 region award with inbound A-B-C-D-E. There is now a shorter routing available namely A-B-D-E. No changes needed for outbound
Is it possible to just rebook the involved legs and leave everything else intact?
Or will this trigger a new reservation, as mentioned by oliver2002? That scares me...Customer service already messed up several of my revenue bookings in a similar manner
And is the change fee still waived?
Is it possible to just rebook the involved legs and leave everything else intact?
Or will this trigger a new reservation, as mentioned by oliver2002? That scares me...Customer service already messed up several of my revenue bookings in a similar manner
And is the change fee still waived?
The new rules (that came with free changes in the pandemic) now state that you can change routings and the destination, as long as you stay in the same zone (Europe in your case). Unfortunately that means they will cancel the existing flights and start a new reseravation, ie you may lose your SQ C award space.
Dec 12, 2022, 5:20 pm
#1144
Join Date: May 2003
Location: SFO
Programs: DL 3MM/FC/DM LT; LH FT LT; HH DIA
Posts: 347
booking award travel as late as possible
Hi there, I was wondering how many hours (or days) before departure you have to book a LH M&M award (international C or F). In the past I got a message that I am too close to the departure time and therefor would like to find out a "hard" number.
Thanks a lot
Thanks a lot
Dec 12, 2022, 6:37 pm
#1145
Join Date: Sep 2005
Location: BOM-SIN-EWR
Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,606
In my limited experience, it's a day...but an agent may he able to work around it - definitely not the Philippine call center!
Dec 13, 2022, 4:44 am
#1146
Join Date: Aug 2008
Location: Geneva
Programs: LX SEN, AFKL Platinum, BA Bronze,
Posts: 5,627
2.2 Advance booking period and ticket validity
Your flight awards can be booked up to 361 days before the departure date required. Flight awards are valid up to twelve months from the date of issue.Your flight award can be booked and issued up to two hours before departure (exception: up to two days before departure with Eurowings).
Dec 13, 2022, 6:19 am
#1147
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,162
You can book an award on the day of departure. Sadly many agents don't know about it and will direct you to the online booking engine if you calöl within 24h of departure,
Dec 13, 2022, 6:22 am
#1148
Join Date: Sep 2005
Location: BOM-SIN-EWR
Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,606
Dec 13, 2022, 6:27 am
#1150
Join Date: Sep 2005
Location: BOM-SIN-EWR
Programs: UA*G (1K again), Sixt Plat, *was*: SQ QPP01 & SK EBS/EBG, LH SEN, AA EXP, 9wPlat
Posts: 8,606
Dec 17, 2022, 7:41 am
#1152
Join Date: Jan 2003
Location: London, UK
Posts: 5,655
Does M&M have access to greater award availability with United than StarNet shows in I and X?
I'm looking at doing the famous United Island Hopper, and when looking at the M&M website, there's sporadic availability showing for the slightly abbreviated UA132 as opposed for the 'full' UA154 service which doesn't show on Expertflyer. Nothing at all in business, but that's to be expected I guess.
I'm looking at doing the famous United Island Hopper, and when looking at the M&M website, there's sporadic availability showing for the slightly abbreviated UA132 as opposed for the 'full' UA154 service which doesn't show on Expertflyer. Nothing at all in business, but that's to be expected I guess.
Dec 24, 2022, 3:10 am
#1153
Join Date: Jan 2003
Location: London, UK
Posts: 5,655
One more related question to my previous post, will M&M allow a Europe to Hawaii award via TYO/SEL? I would guess you would need to call to book, but distance wise it's not much different to going via North America.
Edited to add, just read about a 3 region award, so that answers my question. However if availability is limited on a sector, can you book into 'X' class (i.e. mixed cabin), and pay the full business class rate. If 'I' opens up later, call in and pay the €50 change fee to have that sector confirmed into business too?
Edited to add, just read about a 3 region award, so that answers my question. However if availability is limited on a sector, can you book into 'X' class (i.e. mixed cabin), and pay the full business class rate. If 'I' opens up later, call in and pay the €50 change fee to have that sector confirmed into business too?
Last edited by Dave_C; Dec 24, 2022 at 3:43 am
Jan 8, 2023, 10:34 am
#1155
Join Date: Apr 2008
Location: Gdynia, Poland
Posts: 631
Unfortunately, most probably I'll have to cancel my SQ award flight in J. According to MM call centre, apart from typical cancellation before the date of flight, I could also do it within 2 years after the date of flight. Could you please explain to me, if there're any benefits attached to this second method? Is there any potential situation, when it is recommended to take advantage of such delayed cancellation (instead of cancellation before the flight)?