M&M Flight Award Booking - FAQ and Help Thread
Jan 9, 2023, 2:01 am
#1156
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
Programs: LH SEN
Posts: 48,165
You can no show for awards and still get a refund of your miles. Cancelling a reservation before departure is just common courtesy to the operating airline to allow them to plan better.
Jan 9, 2023, 6:49 am
#1157
Join Date: Dec 2006
Programs: LH SEN, FB Plat., HH D.
Posts: 5,050
Jan 9, 2023, 6:55 am
#1158
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 29,512
Jan 9, 2023, 7:53 am
#1159
Join Date: Apr 2008
Location: Gdynia, Poland
Posts: 631
Thank you all 
So, it seems that delayed/postponed cancelation of award is intended mainly for someone who has forgotten to do it before the flight, although someone unkind (for the airline) will also use this method gladly
So, it seems that delayed/postponed cancelation of award is intended mainly for someone who has forgotten to do it before the flight, although someone unkind (for the airline) will also use this method gladly
Last edited by tropikey; Jan 9, 2023 at 8:01 am
Jan 9, 2023, 8:27 am
#1160
Join Date: Dec 2017
Location: WAW
Programs: LH SEN *
Posts: 1,152
I might think of one benefit only: someone (desperately) trying to "lock" the miles which would otherwise expire.
In theory, you can make an award booking more or less a year ahead, and cancel the booking after another 2 years, which, in total, would extend your expiring miles for up to almost 3 years.
The question is if the already expired miles will be returned indeed (I guess not after such a long time since they expired), and even if they are returned, you must probably utilize them again on the same day when they appear in your account.
In theory, you can make an award booking more or less a year ahead, and cancel the booking after another 2 years, which, in total, would extend your expiring miles for up to almost 3 years.
The question is if the already expired miles will be returned indeed (I guess not after such a long time since they expired), and even if they are returned, you must probably utilize them again on the same day when they appear in your account.
Jan 31, 2023, 1:18 am
#1162
Join Date: Oct 2012
Location: PRG
Programs: LH FTL
Posts: 247
Hello !
i would like to rebook a business flex plus award - i see available flights online , however agent on CZ SEN Hotline claims theres no availability..
so my option are
1. to cancel the award for 50€ (would it be 50€ for two people on 1 reservation? ) and book online again ?
2. It’s stated online in my reservation that rebooking is free from 2.8.2021 due to COVID .. is it still true ?
3. call the German SEN hotline ? However i can’t find the number online it only shows the CZ number
4. Agent suggested to wait 10 days for awards to open up but I’d rather not risk it ..
What would you guys do in this case ?
i would like to rebook a business flex plus award - i see available flights online , however agent on CZ SEN Hotline claims theres no availability..
so my option are
1. to cancel the award for 50€ (would it be 50€ for two people on 1 reservation? ) and book online again ?
2. It’s stated online in my reservation that rebooking is free from 2.8.2021 due to COVID .. is it still true ?
3. call the German SEN hotline ? However i can’t find the number online it only shows the CZ number
4. Agent suggested to wait 10 days for awards to open up but I’d rather not risk it ..
What would you guys do in this case ?
Jan 31, 2023, 4:12 am
#1165
Join Date: May 2003
Location: SFO
Programs: DL 3MM/FC/DM LT; LH FT LT; HH DIA
Posts: 347
had the same problem recently. After going back and forth a couple times the agent switched „country“ for the award search and bingo the award was visible to him and he could rebook it 👍
Feb 5, 2023, 7:22 am
#1167
Join Date: Sep 2000
Location: Stuck on this planet - mainly in STR and LAX
Posts: 5,019
To my knowledge you should be able to make date changes, even connecting airport changes. If you change more you need to cancel the award, redeposit the miles and start fresh. In that case you would not get the companion award.
Feb 12, 2023, 3:36 pm
#1168
Join Date: Apr 2015
Location: C2, BTS, VIE
Programs: A3 *G, AA Exec Plat Pro, Accor Silver, IHG Plat, HH Diamond, PP
Posts: 321
How (un)realistic is, that LH will release additional premium award space from DXB for November/December?
I was lucky enough to score 5 Award tickets in C for MUC>DXB in mid November, but the return is trickier.... Currently I cannot find a single C seat from DXB to Europe (Fra/Muc/Zrh) on LH/LX, my return date is fairly flexible (end of NOV, beginning of DEC), but I have no idea if it is worth waiting and hoping to see additional award space to open up...
Thanks
I was lucky enough to score 5 Award tickets in C for MUC>DXB in mid November, but the return is trickier.... Currently I cannot find a single C seat from DXB to Europe (Fra/Muc/Zrh) on LH/LX, my return date is fairly flexible (end of NOV, beginning of DEC), but I have no idea if it is worth waiting and hoping to see additional award space to open up...
Thanks
Feb 12, 2023, 4:20 pm
#1169
Join Date: Sep 2019
Posts: 39
How (un)realistic is, that LH will release additional premium award space from DXB for November/December?
I was lucky enough to score 5 Award tickets in C for MUC>DXB in mid November, but the return is trickier.... Currently I cannot find a single C seat from DXB to Europe (Fra/Muc/Zrh) on LH/LX, my return date is fairly flexible (end of NOV, beginning of DEC), but I have no idea if it is worth waiting and hoping to see additional award space to open up...
Thanks
I was lucky enough to score 5 Award tickets in C for MUC>DXB in mid November, but the return is trickier.... Currently I cannot find a single C seat from DXB to Europe (Fra/Muc/Zrh) on LH/LX, my return date is fairly flexible (end of NOV, beginning of DEC), but I have no idea if it is worth waiting and hoping to see additional award space to open up...
Thanks
I would wait until 7 days before departure.
Feb 14, 2023, 1:13 pm
#1170
Join Date: Apr 2015
Location: C2, BTS, VIE
Programs: A3 *G, AA Exec Plat Pro, Accor Silver, IHG Plat, HH Diamond, PP
Posts: 321
Thanks, but I cannot afford to wait lastminute, as I have to book hotels etc... and I checked lastminute LH+LX flights from DXB to Europe and even there the avaibility is nada.. Seems I will have to take TK