The Big Win returns - Spring 2014
Feb 10, 2014, 4:29 pm
#767
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,362
Very doubtful, only the room you stay in will count as qualifying. The rest should show (I think) as overlapping or non-qualifying.
Feb 10, 2014, 8:32 pm
#768
Suspended
Join Date: May 2012
Location: ORD
Programs: AA, UA, AS, DL, BA, F9, IHG Plat, HH Gold, CC Gold, SPG Gold, MR Silver
Posts: 1,786
In January I booked two separate reservations via ihg.com for stays at the Tel Aviv David Intercontinental Hotel. One was an award night and the other was an advanced purchase. For Big Win purposes, I am told that my advanced purchase is a "non-qualifying" stay. I can understand why an award night would not count. But shouldn't an advanced purchase booked through their website count? Is this a system-wide issue or one with this particular hotel? So far I am not off to a good start with their promotion.
Feb 11, 2014, 8:16 am
#769
Join Date: May 2011
Location: Zurich, Switzerland; Manila, Philippines
Programs: LX M&M FTL, Aegean Gold, Mabuhay Miles Platinum
Posts: 90
One of my challenges is called
The T&C read:
Nowhere it is mentioned that these stays need to be in three different holiday inn hotels; can someone confirm (or deny) already that staying multiple times at the same holiday inn counts towards this promotion?
Change your view -- Stay at 3 Holiday Inn® hotels and earn 5,600 points
Must be an IHG® Rewards Club member and must register member number in advance to participate in this promotion. Number of bonus points or bonus miles listed above will be awarded after required number of qualifying room nights have been consumed by the member between January 1, 2014 and April 30, 2014 (both dates inclusive) at Holiday Inn® hotels worldwide. A stay is defined as one night or consecutive nights at the same hotel, regardless of frequency of check-in/out. A stay constitutes a “qualifying stay” when paying qualifying rates, which include most business and leisure rates.
Feb 11, 2014, 8:23 am
#770
Suspended
Join Date: Nov 2010
Posts: 1,677
You are 100% correct. Nowhere in the terms does it state that it has to be different properties.
However terms aren't an issue for IHG. They are going to play the way they want, despite the actual terms. From multiple reports here in FT, the stays have to be in different HI's, or HIE's.
Of course, it would be nice to have someone confirm that they stayed in the same property multiple times, and it did NOT count. That way we know for sure. I'd fight IHG on this point (multiple stays not counting), but don't think it will pan out. I am not going to complete my big win because of this.
However terms aren't an issue for IHG. They are going to play the way they want, despite the actual terms. From multiple reports here in FT, the stays have to be in different HI's, or HIE's.
Of course, it would be nice to have someone confirm that they stayed in the same property multiple times, and it did NOT count. That way we know for sure. I'd fight IHG on this point (multiple stays not counting), but don't think it will pan out. I am not going to complete my big win because of this.
Feb 11, 2014, 8:59 am
#771
Join Date: Jul 2012
Location: ARN
Programs: BAEC Gold, TK*Elite+, EBD, FBG, EKS, IHG Royal Ambassador
Posts: 768
One only has to think a little bit here. Let's say I was talking to you and I said, I stayed at three Holiday Inn hotels. Would you EVER think I meant: "Oh, you stayed at the same Holiday Inn three times"? I mean, Holiday in Hotels is the subject in the sentence. When would you ever count the same subject three times?
If they wanted to count stays, they would've said, 3 stays. Sure, you can read this literally and claim it is not mentioned, but all of us here know that when a hotel means stays, they say stays.
If they wanted to count stays, they would've said, 3 stays. Sure, you can read this literally and claim it is not mentioned, but all of us here know that when a hotel means stays, they say stays.
Last edited by johhenrik; Feb 11, 2014 at 9:56 am
Feb 11, 2014, 9:51 am
#772
Join Date: Sep 2012
Posts: 4,431
I just noticed that my "spend it to get it" requirement has a discrepancy. On the main "Big Win" page, "Spend it to get it" is for 2,300 points, but when I actually click on the diagram for more details, it says-- "Book and pay for 1 stay with your IHG® Rewards Club credit card and receive 1,500 points."
Has anybody else noticed this?
Has anybody else noticed this?
Feb 11, 2014, 9:57 am
#773
Join Date: Dec 2003
Programs: AA Plat Pro, United Silver, Marriott LTT, Hyatt Globalist, Hilton Diamond, IHG Platinum
Posts: 1,120
Just got off the phone with IHG Rewards Customer Service Centre in the Philippines regarding the BIG WIN's 'Book with IHG' challenge not working. This was a follow-up call.
They acknowledged that the stays are not posting but could not state when the problem would be resolved. They stated that they were 'working on it'. It was a frustrating conversation.
...
They acknowledged that the stays are not posting but could not state when the problem would be resolved. They stated that they were 'working on it'. It was a frustrating conversation.
...
"We would like to inform you that bonus points earned from The Big Win offer will be posted six weeks after completing the challenge. We hope this clarifies your query."
I'm not going to go out of my way to complete the Big Win if I can't get this last one anyway.
Feb 11, 2014, 1:08 pm
#774
Join Date: Jan 2009
Location: Edinburgh, Scotland
Programs: Too many...
Posts: 536
Of course, it would be nice to have someone confirm that they stayed in the same property multiple times, and it did NOT count. That way we know for sure. I'd fight IHG on this point (multiple stays not counting), but don't think it will pan out. I am not going to complete my big win because of this.
Feb 11, 2014, 1:12 pm
#775
Join Date: Aug 2009
Posts: 116
I can confirm that staying the the same property multiple times will NOT count for the promotion, but staying at DIFFERENT properties WILL.
Feb 11, 2014, 5:16 pm
#778
Used to be ' simz '
Join Date: Jan 2012
Location: Kolkata, India
Programs: Does it matter..??? It doesn't matter to them
Posts: 1,129
I read through the last 4 pages and couldn't find a similar query, so asking here now..
One of my challenges is Book with IHG.. "Book 2 separate stays through an IHG® hotel website or mobile device to get our Best Price Guarantee and earn 2,000 points"
This will also complete my big win for 10000 points.. now I am wondering, I couldn't find in the terms and conditions that i have to actually use my booking and stay in the room.. what if I make a booking and then cancel it.. will it still count ?? I know it's not in the essence of the promotion, but still.. I stay ample nights in IHG and give them plenty of business, so I guess I can try and bend around one of their promotions, if it's a possibility..
anyone did something similar and got the big win ??
One of my challenges is Book with IHG.. "Book 2 separate stays through an IHG® hotel website or mobile device to get our Best Price Guarantee and earn 2,000 points"
This will also complete my big win for 10000 points.. now I am wondering, I couldn't find in the terms and conditions that i have to actually use my booking and stay in the room.. what if I make a booking and then cancel it.. will it still count ?? I know it's not in the essence of the promotion, but still.. I stay ample nights in IHG and give them plenty of business, so I guess I can try and bend around one of their promotions, if it's a possibility..
anyone did something similar and got the big win ??
Feb 11, 2014, 7:15 pm
#779
Join Date: Jan 2002
Location: Los Angeles, California
Programs: IHG Diamond Elite, Hilton Diamond, Hertz President's Circle
Posts: 3,531
I read through the last 4 pages and couldn't find a similar query, so asking here now..
One of my challenges is Book with IHG.. "Book 2 separate stays through an IHG® hotel website or mobile device to get our Best Price Guarantee and earn 2,000 points"
This will also complete my big win for 10000 points.. now I am wondering, I couldn't find in the terms and conditions that i have to actually use my booking and stay in the room.. what if I make a booking and then cancel it.. will it still count ?? I know it's not in the essence of the promotion, but still.. I stay ample nights in IHG and give them plenty of business, so I guess I can try and bend around one of their promotions, if it's a possibility..
anyone did something similar and got the big win ??
One of my challenges is Book with IHG.. "Book 2 separate stays through an IHG® hotel website or mobile device to get our Best Price Guarantee and earn 2,000 points"
This will also complete my big win for 10000 points.. now I am wondering, I couldn't find in the terms and conditions that i have to actually use my booking and stay in the room.. what if I make a booking and then cancel it.. will it still count ?? I know it's not in the essence of the promotion, but still.. I stay ample nights in IHG and give them plenty of business, so I guess I can try and bend around one of their promotions, if it's a possibility..
anyone did something similar and got the big win ??
Feb 11, 2014, 7:19 pm
#780
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
I read through the last 4 pages and couldn't find a similar query, so asking here now..
One of my challenges is Book with IHG.. "Book 2 separate stays through an IHG® hotel website or mobile device to get our Best Price Guarantee and earn 2,000 points"
This will also complete my big win for 10000 points.. now I am wondering, I couldn't find in the terms and conditions that i have to actually use my booking and stay in the room.. what if I make a booking and then cancel it.. will it still count ?? I know it's not in the essence of the promotion, but still.. I stay ample nights in IHG and give them plenty of business, so I guess I can try and bend around one of their promotions, if it's a possibility..
anyone did something similar and got the big win ??
One of my challenges is Book with IHG.. "Book 2 separate stays through an IHG® hotel website or mobile device to get our Best Price Guarantee and earn 2,000 points"
This will also complete my big win for 10000 points.. now I am wondering, I couldn't find in the terms and conditions that i have to actually use my booking and stay in the room.. what if I make a booking and then cancel it.. will it still count ?? I know it's not in the essence of the promotion, but still.. I stay ample nights in IHG and give them plenty of business, so I guess I can try and bend around one of their promotions, if it's a possibility..
anyone did something similar and got the big win ??
Only Qualifying Paid nights count towards BigWin promotion, and you don't get a qualifying night unless you physically turn up at reception desk and checkin for your stay.
Of course having checke in, there is no requirement to actually stay the night(s) thjat make up the resrrvation you just checked in for.