Jul 8, 2013, 11:43 am
Last edit by: FLYGVA
Recent discussion (After January 01, 2016) could be found in this thread.
Most important points to consider for a valid BRG:
1. The comparison website MUST bill in the same currency as the hotel .
2. The cancellation terms must be equal or better, than the terms by the hotels.
3. The Website needs to provide INSTANT confirmation.
4. The room names should match, but if you can demonstrate, that the room is comparable, it will also work with discrepancies in the name.
5. The price difference has to be more than either USD 1 or 1% (whichever is higher).
5.b In regards to hotels located in australia and New Zealand the price difference must be greater than 3% .
Hotels for which you will get reimbursed:
(Note: There have been significant problems with getting full reimbursements from IHG, especially for reimbursements in other currencies than USD)
IC Istanbul ( BRG claim from the 17.05.2013/ "Technical Difficulties")
IC Frankfurt ( BRG claim from the 20.08.2013/ "Technical Difficulties")
Link to the Terms and Conditions : https://www.ihg.com/hotels/us/en/cus...rms-conditions
Most important points to consider for a valid BRG:
1. The comparison website MUST bill in the same currency as the hotel .
2. The cancellation terms must be equal or better, than the terms by the hotels.
3. The Website needs to provide INSTANT confirmation.
4. The room names should match, but if you can demonstrate, that the room is comparable, it will also work with discrepancies in the name.
5. The price difference has to be more than either USD 1 or 1% (whichever is higher).
5.b In regards to hotels located in australia and New Zealand the price difference must be greater than 3% .
Hotels for which you will get reimbursed:
(Note: There have been significant problems with getting full reimbursements from IHG, especially for reimbursements in other currencies than USD)
IC Istanbul ( BRG claim from the 17.05.2013/ "Technical Difficulties")
IC Frankfurt ( BRG claim from the 20.08.2013/ "Technical Difficulties")
Link to the Terms and Conditions : https://www.ihg.com/hotels/us/en/cus...rms-conditions
New IHG Best Rate Guarantee - Discussion & Feedback
Jul 14, 2013, 4:18 am
#4231
Join Date: Feb 2011
Programs: Royal Ambassador, Delta Sky Club (Lifetime), OneWorld Emerald, Etihad Guest Gold, Club Accor Plat
Posts: 14
InterContinental CityStars Cairo, Egypt
Made a BPG claim against InterContinental Citystars in Cairo, Egypt, rate Bed/Breakfast USD 187+24%, as I found a rate B/B USD 153 (incl.taxes). Phoned in, and after a 15 minute wait, my claim was approved. Hotel not only honoured free booking for my one night stay, but also granted me my Royal Ambassador privileges including: Free minibar, Free buffet breakfast, free lounge access and upgrade to Diplomatic suite. As if this was not enough, I selected a 2000 points credit in lieu of an Ambassador gift!!
Last edited by HazemHussein; Jul 15, 2013 at 12:19 am
Jul 14, 2013, 4:38 am
#4232
Join Date: Feb 2013
Location: N/A
Programs: 100m swimming certificate level 5
Posts: 1,456
BRG claim against InterContinental Citystars in Cairo, Egypt, rate on Bed/Breakfast USD 187+24%, found rate 153 (incl.taxes). Phoned in, and after a 15 minute wait, my claim was approved. Hotel not only honoured free booking, but also granted me my Royal Ambassador privileges including: Free minibar, Free buffet breakfast, free lounge access and upgrade to Diplomatic suite. As if this was not enough, I selected a 2000 points credit in lieu of an Ambassador gift!!
Jul 14, 2013, 2:37 pm
#4233
Suspended
Join Date: Sep 2010
Location: San Diego
Programs: Delta PLAT, Marriot Plat, IHG Plat, SPG Gold, A couple of other airlines - pee on
Posts: 623
I found a lower rate on easyclicktravel for a HI Buena Park stay on Aug 18-19. Two rooms one night. Easy click rate for a standard room 90.91 HI rate 109.00. I know that I can only get one room for free, but my problem is not that. It is that HI cannot replicate this rate. I clearly see the rate and can book it online, but they can only see where rooms are available but cannot be booked online. This started yesterday (spoke on the phone) and they denied BRG after trying and trying. I called back today and they said the 24 hours had expired. Luckily the rate is still available so I cancelled original and rebooked. However, on the phone they are STILL not able to replicate rate. Does anyone have suggestions?
Jul 14, 2013, 3:03 pm
#4234
Join Date: Jul 2009
Programs: All of 'em
Posts: 438
If anyone has any tips for a good site to use for the TLV based properties, I'd be appreciative of a pm.
Jul 14, 2013, 3:26 pm
#4235
Used to be highman123
Join Date: Jul 2011
Posts: 3,541
logitravel.de has much better rates for European properties usually. But cancellation policy usually involves a small fee (10-20 EUR). Anyone had success with logitravel.de?
Jul 14, 2013, 3:49 pm
#4236
Join Date: Apr 2011
Posts: 40
well to me $300 + a night is expensive
It is good to know that you were able to get VERY expensive rooms paid out. I'm on a very strict budget so if I got stuck with this rate it would be a big deal to me. Was willing to splurge since anniversary. The fear was not so much the rate but if they would actually issue a check after I already paid for it. Prior to this any approved stay I had was a zero rate so nothing came out of my pocket. First experience shelling out and then getting reimbursed. Happy to say IHG delivered as promised!
Jul 14, 2013, 5:53 pm
#4237
Join Date: Oct 2012
Posts: 29
I got approved for a night in November on an Adv purchase. My credit card hasn't been charged yet but it's since been stolen and therefore will decline. Can I call the hotel/BRG help desk to change to a different credit card in case they charge the original room price? or will that void the free night?
Jul 14, 2013, 6:10 pm
#4238
Join Date: Mar 2012
Location: Richmond, VA
Posts: 124
I found a lower rate on easyclicktravel for a HI Buena Park stay on Aug 18-19. Two rooms one night. Easy click rate for a standard room 90.91 HI rate 109.00. I know that I can only get one room for free, but my problem is not that. It is that HI cannot replicate this rate. I clearly see the rate and can book it online, but they can only see where rooms are available but cannot be booked online. This started yesterday (spoke on the phone) and they denied BRG after trying and trying. I called back today and they said the 24 hours had expired. Luckily the rate is still available so I cancelled original and rebooked. However, on the phone they are STILL not able to replicate rate. Does anyone have suggestions?
Jul 14, 2013, 8:21 pm
#4239
Join Date: Mar 2011
Posts: 142
How long should I wait before I call to check on status of claim?
Also can I book one night skip next night then book another claim? So claim Monday and then claim a wed at the same hotel?
Also can I book one night skip next night then book another claim? So claim Monday and then claim a wed at the same hotel?
Jul 15, 2013, 12:27 am
#4240
Join Date: Feb 2012
Posts: 143
Has anyone had any luck with any SF properties recently? I don't care which property--I've just been looking for early September, and continually I find nothing.
Jul 15, 2013, 12:46 am
#4241
Join Date: Feb 2013
Location: N/A
Programs: 100m swimming certificate level 5
Posts: 1,456
what status are you checking? has it already been approved? and yes non consecutive nights are fine.
Jul 15, 2013, 1:12 am
#4242
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
BRG'd hotels management will be fully aware you BRG'd 2 nights with a 1night gap, and could well be keeping an eye out that you do not stay on the Tuesday too.
Jul 15, 2013, 3:22 am
#4243
Join Date: Mar 2011
Location: Tyrone,EU
Programs: Avios Hunter
Posts: 2,812
Yes you can ... but only if you do not stay in the hotel on the middle Tuesday night, whether paid, on points, as guest on another names/persons booking.
BRG'd hotels management will be fully aware you BRG'd 2 nights with a 1night gap, and could well be keeping an eye out that you do not stay on the Tuesday too.
BRG'd hotels management will be fully aware you BRG'd 2 nights with a 1night gap, and could well be keeping an eye out that you do not stay on the Tuesday too.
However if you do the two BRG bookings first, and then slip in a points night booking, it would require positive intervention for it to be picked up.
Jul 15, 2013, 8:35 am
#4244
Join Date: Mar 2011
Posts: 142
The status of the claim? How long till they come back sayin approved or not?
Also my gf who has a complete different address can book a following night? So I book Monday and she does Tuesday?
Also my gf who has a complete different address can book a following night? So I book Monday and she does Tuesday?
Jul 15, 2013, 8:40 am
#4245
Join Date: Feb 2013
Location: N/A
Programs: 100m swimming certificate level 5
Posts: 1,456
In theory you could do that however, you are liable to be banned if caught. (assuming you will be staying there on the 2nd night too)