Last edit by: FLYGVA
Recent discussion (After January 01, 2016) could be found in this thread.
Most important points to consider for a valid BRG:
1. The comparison website MUST bill in the same currency as the hotel .
2. The cancellation terms must be equal or better, than the terms by the hotels.
3. The Website needs to provide INSTANT confirmation.
4. The room names should match, but if you can demonstrate, that the room is comparable, it will also work with discrepancies in the name.
5. The price difference has to be more than either USD 1 or 1% (whichever is higher).
5.b In regards to hotels located in australia and New Zealand the price difference must be greater than 3% .
Hotels for which you will get reimbursed:
(Note: There have been significant problems with getting full reimbursements from IHG, especially for reimbursements in other currencies than USD)
IC Istanbul ( BRG claim from the 17.05.2013/ "Technical Difficulties")
IC Frankfurt ( BRG claim from the 20.08.2013/ "Technical Difficulties")
Link to the Terms and Conditions : https://www.ihg.com/hotels/us/en/cus...rms-conditions
Most important points to consider for a valid BRG:
1. The comparison website MUST bill in the same currency as the hotel .
2. The cancellation terms must be equal or better, than the terms by the hotels.
3. The Website needs to provide INSTANT confirmation.
4. The room names should match, but if you can demonstrate, that the room is comparable, it will also work with discrepancies in the name.
5. The price difference has to be more than either USD 1 or 1% (whichever is higher).
5.b In regards to hotels located in australia and New Zealand the price difference must be greater than 3% .
Hotels for which you will get reimbursed:
(Note: There have been significant problems with getting full reimbursements from IHG, especially for reimbursements in other currencies than USD)
IC Istanbul ( BRG claim from the 17.05.2013/ "Technical Difficulties")
IC Frankfurt ( BRG claim from the 20.08.2013/ "Technical Difficulties")
Link to the Terms and Conditions : https://www.ihg.com/hotels/us/en/cus...rms-conditions
New IHG Best Rate Guarantee - Discussion & Feedback
#4156
Join Date: Feb 2013
Location: N/A
Programs: 100m swimming certificate level 5
Posts: 1,455
Just completed 2 more BRGs for Bham CP, time taken 14 minutes (each)!! how efficient is that!

#4157
Ambassador, New England
Join Date: Aug 2001
Location: Maineiac, USA
Programs: Amtrak, WN RR, Choice
Posts: 2,655

#4158
Join Date: Jan 2013
Programs: SPG Plt, HH D, IHG PA
Posts: 51
If you are forced to accept US$ denominated cheques or fund transfer for your complimentary stay(s), you are subject to currency losses and/or bank transfer fee(s), provided that the hotel currency is NOT in US$. Am I correct? Anybody else has similar experience? Or the cheques are the better option?
Just rec'd the 1st fund transfer for my previous complimentary stay and discovered that there is approx. $15.00 diff between the price paid and the fund rec'd.
Just rec'd the 1st fund transfer for my previous complimentary stay and discovered that there is approx. $15.00 diff between the price paid and the fund rec'd.

#4159
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 10,309
If you are forced to accept US$ denominated cheques or fund transfer for your complimentary stay(s), you are subject to currency losses and/or bank transfer fee(s), provided that the hotel currency is NOT in US$. Am I correct? Anybody else has similar experience? Or the cheques are the better option?
Just rec'd the 1st fund transfer for my previous complimentary stay and discovered that there is approx. $15.00 diff between the price paid and the fund rec'd.
Just rec'd the 1st fund transfer for my previous complimentary stay and discovered that there is approx. $15.00 diff between the price paid and the fund rec'd.
IHG only cover their fees but not your fee. That's the reason why they still owe us EUR 120.
Good luck in getting your money back ^

#4160
Join Date: Nov 2009
Location: GOJ, FKB, STR
Programs: priority pass, M&M, Aeroflot Bonus
Posts: 113
Last month succesfully claimed a suite in Intercontinental (Red Sea, Egypt) for 4 nights. After all, paid about 60 euro per night for half board (2+1)! 5 star hotel!
What a wonder!
Surprised to receive 6000 PC points for our stay.
What a wonder!
Surprised to receive 6000 PC points for our stay.

#4161
Join Date: Feb 2013
Location: N/A
Programs: 100m swimming certificate level 5
Posts: 1,455
Did you have to claim money back? or was it comped before the stay?

#4162
Join Date: Mar 2012
Location: BRU / SCQ / LUX
Programs: Iberia, BAEC GOLD/ Priority Club : ROYAL Amb / Miles and More: SEN
Posts: 903
It is sometimes BS ;-)
Excluding the 3rd person rates, they can impose higher prices. :-(
Excluding the 3rd person rates, they can impose higher prices. :-(

#4163
Join Date: Jan 2013
Programs: SPG Plt, HH D, IHG PA
Posts: 51
Not sure because IHG used to give you 10% extra as a buffer against currency fluctuation etc. However when I got ours back in November they didn't add the 10% on them.
IHG only cover their fees but not your fee. That's the reason why they still owe us EUR 120.
Good luck in getting your money back ^
IHG only cover their fees but not your fee. That's the reason why they still owe us EUR 120.
Good luck in getting your money back ^
Did you try the cheques before? Was it a better option than the fund transfer? Thx.

#4164
Join Date: Jul 2013
Posts: 1
Hello,
I am looking at a booking on ON hotels site for a lower rate of 44.25 vs 45.00 on priority club website. I have checked it is instant confirmation and also the billing currency.
Has anybody has success with this same site ON hotels?
Thansk
I am looking at a booking on ON hotels site for a lower rate of 44.25 vs 45.00 on priority club website. I have checked it is instant confirmation and also the billing currency.
Has anybody has success with this same site ON hotels?
Thansk

#4165
Join Date: Dec 2008
Location: London
Programs: ITA Executive, Sixt Diamond, Hertz PC, Avis PC, IHG Diamond Ambassador
Posts: 5,103
This won't work due to this rule:
I think they like to read that as 1 difference.
The average nightly room price and the average nightly total room cost must each be a minimum difference of 1% or $1 USD (or the equivalent in the hotel’s currency) (whichever is higher)

#4166
Join Date: Sep 2010
Programs: AZ FA+, A3 G, AB G | IHG RA, HGP D, FPC P, Accor P, BW D, HH D, Eleva, GHA P, 1862 Voyager
Posts: 1,852
I have some upcoming BRGs, of which the ones I have to pay first amounts to a few thousand dollars.
In the past when I received a check, I received more, but once I opted for a bank transfer and lost out a little bit. Since this time it involves a significantly larger sum, I'm wondering which option to choose - check or bank transfr?
In the past when I received a check, I received more, but once I opted for a bank transfer and lost out a little bit. Since this time it involves a significantly larger sum, I'm wondering which option to choose - check or bank transfr?

#4167
Join Date: Sep 2010
Programs: AZ FA+, A3 G, AB G | IHG RA, HGP D, FPC P, Accor P, BW D, HH D, Eleva, GHA P, 1862 Voyager
Posts: 1,852
Seems it was free for the first night and matched for the three nights.
That would explain the points being eligible for the three nights.
But then that dosen't explain why they got 6K points since it should be 2K per stay.
Perhaps that's what the OP meant
That would explain the points being eligible for the three nights.
But then that dosen't explain why they got 6K points since it should be 2K per stay.
Perhaps that's what the OP meant

#4168
Join Date: Feb 2013
Location: N/A
Programs: 100m swimming certificate level 5
Posts: 1,455
Ok as I was intrigued to know this I called and ask and it was clarified that the $1 would be converted to UKGBP so roughly 0.66p and not 1.
Cheers
Last edited by mitpat474; Jul 3, 13 at 4:50 am

#4169
Join Date: Sep 2010
Programs: AZ FA+, A3 G, AB G | IHG RA, HGP D, FPC P, Accor P, BW D, HH D, Eleva, GHA P, 1862 Voyager
Posts: 1,852
Interesting thanks for this.

#4170
Join Date: Feb 2013
Location: N/A
Programs: 100m swimming certificate level 5
Posts: 1,455
Does spend on a BRG night qualify for points?
I received some for last weekend stay, however I did not a couple of months back at another brg when I dropped some spend too.
I received some for last weekend stay, however I did not a couple of months back at another brg when I dropped some spend too.
