Originally Posted by kaaria

I found a lower rate on easyclicktravel for a HI Buena Park stay on Aug 18-19. Two rooms one night. Easy click rate for a standard room 90.91 HI rate 109.00. I know that I can only get one room for free, but my problem is not that. It is that HI cannot replicate this rate. I clearly see the rate and can book it online, but they can only see where rooms are available but cannot be booked online. This started yesterday (spoke on the phone) and they denied BRG after trying and trying. I called back today and they said the 24 hours had expired. Luckily the rate is still available so I cancelled original and rebooked. However, on the phone they are STILL not able to replicate rate. Does anyone have suggestions?