Jul 8, 13, 11:43 am
Last edit by: FLYGVA
Recent discussion (After January 01, 2016) could be found in this thread.
Most important points to consider for a valid BRG:
1. The comparison website MUST bill in the same currency as the hotel .
2. The cancellation terms must be equal or better, than the terms by the hotels.
3. The Website needs to provide INSTANT confirmation.
4. The room names should match, but if you can demonstrate, that the room is comparable, it will also work with discrepancies in the name.
5. The price difference has to be more than either USD 1 or 1% (whichever is higher).
5.b In regards to hotels located in australia and New Zealand the price difference must be greater than 3% .
Hotels for which you will get reimbursed:
(Note: There have been significant problems with getting full reimbursements from IHG, especially for reimbursements in other currencies than USD)
IC Istanbul ( BRG claim from the 17.05.2013/ "Technical Difficulties")
IC Frankfurt ( BRG claim from the 20.08.2013/ "Technical Difficulties")
Link to the Terms and Conditions : https://www.ihg.com/hotels/us/en/cus...rms-conditions
Most important points to consider for a valid BRG:
1. The comparison website MUST bill in the same currency as the hotel .
2. The cancellation terms must be equal or better, than the terms by the hotels.
3. The Website needs to provide INSTANT confirmation.
4. The room names should match, but if you can demonstrate, that the room is comparable, it will also work with discrepancies in the name.
5. The price difference has to be more than either USD 1 or 1% (whichever is higher).
5.b In regards to hotels located in australia and New Zealand the price difference must be greater than 3% .
Hotels for which you will get reimbursed:
(Note: There have been significant problems with getting full reimbursements from IHG, especially for reimbursements in other currencies than USD)
IC Istanbul ( BRG claim from the 17.05.2013/ "Technical Difficulties")
IC Frankfurt ( BRG claim from the 20.08.2013/ "Technical Difficulties")
Link to the Terms and Conditions : https://www.ihg.com/hotels/us/en/cus...rms-conditions
New IHG Best Rate Guarantee - Discussion & Feedback
Jun 28, 13, 1:48 pm
#4141
Join Date: Feb 2013
Location: N/A
Programs: 100m swimming certificate level 5
Posts: 1,455
Right!! instead of discussing I just called and asked 
. The agent knew exactly what I meant and directed me to : https://www.ihg.com/holidayinn/hotel...rms-conditions
Stating those linked above are the most up to date terms and conditions.
I think they are aware the outdated ones are still up.
. The agent knew exactly what I meant and directed me to : https://www.ihg.com/holidayinn/hotel...rms-conditionsStating those linked above are the most up to date terms and conditions.
I think they are aware the outdated ones are still up.
Jun 28, 13, 2:00 pm
#4142
Join Date: Mar 2011
Location: Tyrone,EU
Programs: Avios Hunter
Posts: 2,761
good stuff.
Jun 29, 13, 6:53 am
#4143
FlyerTalk Evangelist
Join Date: Sep 2003
Programs: BA Silver, EY Gold, HH Diamond, IHG Plat
Posts: 12,151
Jun 30, 13, 8:36 pm
#4144
Join Date: Oct 2007
Posts: 31
I think I just scored a free night at a very expensive Intercontinental. In my response from BRG they say "We have verified the lower rate. We are working on the best way to adjust your reservation to a FREE night stay. We appreciate your patience and will contact you via e-mail once this has been confirmed".
Is this a typical response. The rate I booked was a prepaid non refundable rate.
Is this a typical response. The rate I booked was a prepaid non refundable rate.
Jun 30, 13, 9:19 pm
#4145
Ambassador, New England
Join Date: Aug 2001
Location: Maineiac, USA
Programs: Amtrak, WN RR, Choice
Posts: 2,655
Jul 1, 13, 1:49 am
#4146
Join Date: Feb 2013
Location: N/A
Programs: 100m swimming certificate level 5
Posts: 1,455
I think I just scored a free night at a very expensive Intercontinental. In my response from BRG they say "We have verified the lower rate. We are working on the best way to adjust your reservation to a FREE night stay. We appreciate your patience and will contact you via e-mail once this has been confirmed".
Is this a typical response. The rate I booked was a prepaid non refundable rate.
Is this a typical response. The rate I booked was a prepaid non refundable rate.
Jul 1, 13, 2:21 am
#4148
Join Date: Feb 2013
Location: N/A
Programs: 100m swimming certificate level 5
Posts: 1,455
I have yet to visit PL IC.. but will report on how "nice" it is, having said that there has been some good reports on it!
Last edited by mitpat474; Jul 1, 13 at 2:31 am Reason: Grammar edit
Jul 1, 13, 3:57 am
#4149
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,885
PL IC had the best breakfast I have ever had in any hotel, anywhere. Just a reference point.
Jul 1, 13, 4:25 am
#4150
Join Date: Feb 2013
Location: N/A
Programs: 100m swimming certificate level 5
Posts: 1,455
Jul 1, 13, 4:52 am
#4151
Join Date: Dec 2008
Location: London
Programs: ITA Executive, Sixt Diamond, Hertz PC, Avis PC, IHG Diamond Ambassador
Posts: 5,103
Jul 1, 13, 5:49 am
#4152
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,885
Jul 1, 13, 10:20 am
#4153
Join Date: Oct 2007
Posts: 31
Thanks for answering my question. The hotel I got was the Intercontinental Boston. The rate was close to $400 after taxes. I found a lower rate on getaroom.com. It looks like they have already removed the lower rate.
Jul 1, 13, 2:10 pm
#4154
Ambassador, New England
Join Date: Aug 2001
Location: Maineiac, USA
Programs: Amtrak, WN RR, Choice
Posts: 2,655
Interesting - I've arrived at a one-night BRG stay, and even though I got an email saying that I would be paying in advance and getting reimbursed in 4-6 weeks, the hotel actually said my room was "complimentary, courtesy of IHG".
Jul 1, 13, 2:28 pm
#4155
Join Date: Aug 2010
Location: Portland, ME
Posts: 344
lo2e - What IC was this - I have a successful BRG at the IC Boston in August and got the email stating that they would be sending a check after the stay. Just wondering if this might be the same situation...
