Last edit by: FlyinHawaiian
Current Parking Prices (as of 8/4/2019) at QuikPark LAX; same shuttle as Hyatt.
Valet $55 per night
Self Park with In/Out $48 per night
Overnight Self Park $28 per night
https://www.quikparklosangelesairport.com/reservations/
Valet $55 per night
Self Park with In/Out $48 per night
Overnight Self Park $28 per night
https://www.quikparklosangelesairport.com/reservations/
Hyatt Regency LAX REVIEW - MASTER THREAD
#46
Join Date: Feb 2006
Location: MKE
Programs: Fly: AA EXP UA Gold MM Stay: Hyatt Globalist, Marriott LT Plat Drive: Avis PC, Hertz PC
Posts: 781
I can confirm that Diamonds get breakfast removed from the bill. That was my experience this morning.
I've been there twice now, and this second visit was more polished; among other things they mentioned that breakfast charges would be removed from the bill.
I even got upgraded for free to a suite.
I've been there twice now, and this second visit was more polished; among other things they mentioned that breakfast charges would be removed from the bill.
I even got upgraded for free to a suite.
Last edited by BTA; Aug 9, 2014 at 6:19 am Reason: grammar and clarity
#47
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGL/GfL
Posts: 12,031
#48
Join Date: Jan 2008
Location: San Luis Obispo, CA
Programs: Military Space-A, UA Plat, AS MVP Gold 75K, Hyatt Globalist, Marriott Plat, IHG Plat, HHonors Gold
Posts: 1,246
I can confirm that Diamonds get breakfast removed from the bill. That was my experience this morning.
I've been there twice now, and this second visit was more polished; among other things they mentioned that breakfast charges would be removed from the bill.
I even got upgraded for free to a suite.
I've been there twice now, and this second visit was more polished; among other things they mentioned that breakfast charges would be removed from the bill.
I even got upgraded for free to a suite.
#49
Join Date: Feb 2006
Location: MKE
Programs: Fly: AA EXP UA Gold MM Stay: Hyatt Globalist, Marriott LT Plat Drive: Avis PC, Hertz PC
Posts: 781
If you want a more updated room, the HP might be better, but otherwise, I don't have a problem recommending the Concourse.
I've never stayed at the HP El Segundo since when I have tried, it was often near capacity, so it was expensive. I typically opt for the Sheraton LAX, but now I'm glad to have a few options so close to the airport.
As this property is renovated it may get more expensive, but hopefully even nicer. It has worked for me for quick stays before morning flights from LAX.
Edited to add: a link to a review of my most recent stay at this hotel. As of mid-August, it seems to be better integrating with Hyatt and Gold Passport. The Concourse Hotel at LAX I hope the photos and other bits of info there (and that I posted above) are useful.
This link is to my blog, and per FT rules, I'm disclosing that fact in this post.
Last edited by BTA; Aug 12, 2014 at 9:25 am Reason: added link to my review of hotel
#50
Join Date: Mar 2004
Location: On the road, 24/7/365
Posts: 3,464
Kind of a mixed-bag stay for me. (I say that, though it takes a LOT to disappoint me, especially in a full-service hotel.)
As already noted, some updating is needed here. The desk in my room was deeply gouged, and all of the furniture was from an era that wasn't within my lifetime, and apparently has been in continuous service for that period.
On the other hand, I did get upgraded to a large room, albeit at the end of a hall and a bit noisy with cars and planes. The bathroom countertop was definitely Hyatt - new. The StayFit was clean and had ample equipment, though I prefer hotel-quality equipment (Precor or Life Fitness...even good Techno Gym) to the Nautilus equipment here....but it worked.
I recommend eating before you leave LAX as there isn't anything nearby; I'm vegetarian, so the hotel's offerings weren't terribly appealing.
Oh, the other bummer: I did end up getting charged for continental breakfast - first time in about 15 years as a Diamond; a phone call didn't make any impact, despite citing Diamond T&C (as I understand them*)...so $18 write-off. I did encourage manager to go back and make sure GP program is understood. I guess the points posted against a $107 rate are about right, though I don't pay any attention to points.
Earnings Detail Description: Amount: Credit Type: Base Points 543 Points Diamond Bonus 163 Points Total: 706 Points
* Actually, I think it's full breakfast when there is no lounge. But whatever.
As already noted, some updating is needed here. The desk in my room was deeply gouged, and all of the furniture was from an era that wasn't within my lifetime, and apparently has been in continuous service for that period.
On the other hand, I did get upgraded to a large room, albeit at the end of a hall and a bit noisy with cars and planes. The bathroom countertop was definitely Hyatt - new. The StayFit was clean and had ample equipment, though I prefer hotel-quality equipment (Precor or Life Fitness...even good Techno Gym) to the Nautilus equipment here....but it worked.
I recommend eating before you leave LAX as there isn't anything nearby; I'm vegetarian, so the hotel's offerings weren't terribly appealing.
Oh, the other bummer: I did end up getting charged for continental breakfast - first time in about 15 years as a Diamond; a phone call didn't make any impact, despite citing Diamond T&C (as I understand them*)...so $18 write-off. I did encourage manager to go back and make sure GP program is understood. I guess the points posted against a $107 rate are about right, though I don't pay any attention to points.
Earnings Detail Description: Amount: Credit Type: Base Points 543 Points Diamond Bonus 163 Points Total: 706 Points
* Actually, I think it's full breakfast when there is no lounge. But whatever.
#52
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGL/GfL
Posts: 12,031
I am just finishing up my third stay in two weeks.
Whilst the property desperately needs the Hyatt touch, the stand out is the staff in my view. They really try to go beyond what you would expect at every encounter. From the host at the restaurant seeing me lost looking for the lifts and walking over to call one after she called me over, to the front desk clerk who moved rooms around so I could check in at 0930am!
I had one employee who was less than helpful and when I mentioned it in the survey I was sent, I got a personal email and phone call from the Front Office Manager when I came back! (And a little gift too!)
The staff seem to be genuinely excited about becoming a Hyatt and I am delighted about that. I think in a year when all the changes are done this will be a modern hotel with a great staff.
The other highlight is the shuttle - Purple in colour and features QuikPark a bit more than the hotel - is super! Every 10 minutes they say. I have barely had to wait 5 for pickup from the airport. They leave from the back of the hotel or you can walk 50 yds to the bottom of the park structure as the shuttles wait there before leaving.
Whilst the property desperately needs the Hyatt touch, the stand out is the staff in my view. They really try to go beyond what you would expect at every encounter. From the host at the restaurant seeing me lost looking for the lifts and walking over to call one after she called me over, to the front desk clerk who moved rooms around so I could check in at 0930am!
I had one employee who was less than helpful and when I mentioned it in the survey I was sent, I got a personal email and phone call from the Front Office Manager when I came back! (And a little gift too!)
The staff seem to be genuinely excited about becoming a Hyatt and I am delighted about that. I think in a year when all the changes are done this will be a modern hotel with a great staff.
The other highlight is the shuttle - Purple in colour and features QuikPark a bit more than the hotel - is super! Every 10 minutes they say. I have barely had to wait 5 for pickup from the airport. They leave from the back of the hotel or you can walk 50 yds to the bottom of the park structure as the shuttles wait there before leaving.
Last edited by Markie; Sep 3, 2014 at 7:36 am
#53
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,329
I was told that the shuttle leaves for the airport every TWENTY minutes, not ten, at 00, 20, and 40 after the hour. This was for a weekday morning departure, and I was told that after 8 am ish, there can be issues with shuttles being full and requiring a wait for the next one.
I don't know about the other direction, from airport to hotel, as I decided to walk. Bad decision but at lot depends on the terminal where you land.
I don't know about the other direction, from airport to hotel, as I decided to walk. Bad decision but at lot depends on the terminal where you land.
#54
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGL/GfL
Posts: 12,031
I was told that the shuttle leaves for the airport every TWENTY minutes, not ten, at 00, 20, and 40 after the hour. This was for a weekday morning departure, and I was told that after 8 am ish, there can be issues with shuttles being full and requiring a wait for the next one.
I don't know about the other direction, from airport to hotel, as I decided to walk. Bad decision but at lot depends on the terminal where you land.
I don't know about the other direction, from airport to hotel, as I decided to walk. Bad decision but at lot depends on the terminal where you land.
Airport Shuttle - is complimentary and available 24-hours to Los Angeles International Airport (LAX), 7 days a week, to and from the Concourse Hotel.
When you arrive at the LAX airport and have collected your checked luggage, please proceed outside of baggage claim. The shuttle will pick you up at the RED hotel shuttle passenger pick-up zone within 10 minutes.
#55
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,329
Interesting! All my flights have been early. Their web site says:
Airport Shuttle - is complimentary and available 24-hours to Los Angeles International Airport (LAX), 7 days a week, to and from the Concourse Hotel.
When you arrive at the LAX airport and have collected your checked luggage, please proceed outside of baggage claim. The shuttle will pick you up at the RED hotel shuttle passenger pick-up zone within 10 minutes.
Airport Shuttle - is complimentary and available 24-hours to Los Angeles International Airport (LAX), 7 days a week, to and from the Concourse Hotel.
When you arrive at the LAX airport and have collected your checked luggage, please proceed outside of baggage claim. The shuttle will pick you up at the RED hotel shuttle passenger pick-up zone within 10 minutes.
#57
Join Date: Feb 2013
Location: ANC
Programs: AS; Hyatt; Bonvoy
Posts: 1,718
I do know that the mLife properties do not count in the promotion, but it seems that nights spent at all Hyatt-family branded properties should count, IMO.
#59
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
A good question, and I certainly hope the answer is "yes." I have 2 separate stays at this property scheduled during the autumn promotion ... and I want to hit that 50K mark.
I do know that the mLife properties do not count in the promotion, but it seems that nights spent at all Hyatt-family branded properties should count, IMO.
I do know that the mLife properties do not count in the promotion, but it seems that nights spent at all Hyatt-family branded properties should count, IMO.
#60
Join Date: Dec 2001
Location: YYZ
Posts: 6,138
Stayed here on Thursday night.
I just walked from LAX T6. Easy, safe and pleasant walk.
Check-in was friendly and Diamond status was acknowledged. Not asked for amenity choice. Room was proactively upgraded to a junior suite. The keycards say "a Hyatt Affiliate" or some such.
Tired room... literature in the room indicated a major renovation was imminent. Fruit plate, water and personal note placed on the work desk.
Rooms facing Century have great LAX views. No noise issues. Thick, non-opening windows.
Wifi is free and fast.
Breakfast buffet in the lobby restaurant was decent... nothing outstanding. Signed the bill, no mention of the comp.
Exercise room is terrible. Cramped room, old equipment.
I left in a hurry so didn't checkout. Received a PDF folio via e-mail with the figures bang-on, no breakfast charge.
Stay / points posted within 48 hours. 1W bonus included.
I paid $120 on a AAA rate and I wouldn't hesitate to stay here again.
I just walked from LAX T6. Easy, safe and pleasant walk.
Check-in was friendly and Diamond status was acknowledged. Not asked for amenity choice. Room was proactively upgraded to a junior suite. The keycards say "a Hyatt Affiliate" or some such.
Tired room... literature in the room indicated a major renovation was imminent. Fruit plate, water and personal note placed on the work desk.
Rooms facing Century have great LAX views. No noise issues. Thick, non-opening windows.
Wifi is free and fast.
Breakfast buffet in the lobby restaurant was decent... nothing outstanding. Signed the bill, no mention of the comp.
Exercise room is terrible. Cramped room, old equipment.
I left in a hurry so didn't checkout. Received a PDF folio via e-mail with the figures bang-on, no breakfast charge.
Stay / points posted within 48 hours. 1W bonus included.
I paid $120 on a AAA rate and I wouldn't hesitate to stay here again.