May 26, 2014, 3:09 pm
Last edit by: rrgg
Hilton HHonors American Express Surpass card. 155,000 points for spending $3,000 in 3 months; $95 annual fee. Offer Expires Apr. 17, 2024
Hilton HHonors American Express Surpass card. 170,000 points for spending $3,000 in 3 months; $95 annual fee. Expired Jan 17 2024
Hilton HHonors American Express Surpass card. 130,000 points for spending $4,000 in 4 months; $95 annual fee. OFFER EXPIRED AUG 28.
Hilton HHonors American Express Ascend card. 75,000 points for spending $2,000 in 3 months+ 25,000 points after additional $1000 in 6 months; $95 annual fee.
Note: For existing Surpass card holders, AMEX verbally confirmed that on or after 20 January 2018, card holders can call in and request cards be converted to Aspire - while maintaining the same credit card number, balance limits, PIN, etc.
Card features:
Check your application status
Linking AmexAscend Surpass to your Hilton Honors account.Many (most?) have reported that a new Hilton Honors number gets assigned by Amex even when they put their existing Hilton Honors number in the application, and it can take several weeks to get this worked out. However, the key to making things go smoothly seems to be an exact match of your name and address between Amex and Hilton, including adding your middle initial to your Hilton Honors account if you use it on your Amex. When everything matches, an Amex rep should be able to update the account number, it should "go through" immediately, and the correct Hilton account number will be reflected on the Amex website in about 2 days.
Is the AmexAscend Surpass churnable?As of May 1, 2014, Amex will not give a signup bonus to card applicants who have held the card in the past ~7 years, even if the applicant has never earned a previous signup bonus for it. However, it is still possible to upgrade an existing Hilton Amex to the Ascend Surpass card to earn a bonus (and reportedly to do this more than once by later downgrading & then upgrading again). The best strategy is to earn a Ascend Surpass signup bonus first, and only afterward pursue the upgrade bonus(es).
For information on other Hilton-branded credit cards, see the wiki at Ongoing offers for Hilton cards issued by Amex or Citi
- Important limitation on this offer: "Welcome bonus offer not available to applicants who have or have had this product."
Note: For existing Surpass card holders, AMEX verbally confirmed that on or after 20 January 2018, card holders can call in and request cards be converted to Aspire - while maintaining the same credit card number, balance limits, PIN, etc.
Card features:
- Annual fee:
$95$150, no first-year waiver. - Earning: 12 HHonors points per dollar on Hilton spend; 6 points/$ at U.S. restaurants, supermarkets & gas stations; 4 points for online retail purchases (as of 2023); and 3 points/$ on everything else.
- Elite status: Hilton Gold status for as long as you have the card and Diamond status after $40,000 in annual spend.
- Booking bonus: 500 bonus points for every stay (including award stays) booked directly with Hilton & guaranteed with the card
Check your application status
Linking Amex
Is the Amex
For information on other Hilton-branded credit cards, see the wiki at Ongoing offers for Hilton cards issued by Amex or Citi
The Hilton Honors Surpass Card from American Express (formerly called Ascend)
Jul 14, 2017, 6:04 pm
#301
FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,423
About a month ago. It was in my amex account when I logged in for awhile then disappeared. When it was gone I called Amex and they said no go. I logged back in like a week later and it was back. Upgraded right away.
Jul 16, 2017, 4:30 pm
#302
Join Date: Jan 2005
Location: Washington, DC
Programs: DL DM/MM, and major hotels
Posts: 501
I am trying to understand the T&C for receiving the 9X bonus points on a Hilton stay. I stayed at a Hilton property in Europe and did not receive these points. The charge on the bill was to "Hilton" and the location.
I got some incomprehensible explanation from my phone call to Amex, she was trying to tell me the Hilton wasn't a Hilton, huh?
Does someone else have an explanation?
I got some incomprehensible explanation from my phone call to Amex, she was trying to tell me the Hilton wasn't a Hilton, huh?
Does someone else have an explanation?
Jul 18, 2017, 7:58 pm
#303
Join Date: Jan 2014
Posts: 1,269
Amex creating new Hilton Honors numbers
Very strange. I recently opened 4 Amex Hilton card accounts for 2 family members (both the no-fee card and the Surpass for both). Amex created new Hilton Honors account numbers for them even though I entered their existing Hilton Honors numbers during the application process.
Now each relative has 3 separate Hilton Honors accounts. It's easy to combine them through Hilton's website if you have the preferred e-mail address or password for each account. But since Amex created 2 of the 3 accounts for each relative, there is no password or e-mail address associated with them.
Any suggestions on how to solve this? Only option is to call Hilton Honors I guess. Not a big deal, but I'm annoyed with Amex for creating new Hilton Honors numbers for each card.
Now each relative has 3 separate Hilton Honors accounts. It's easy to combine them through Hilton's website if you have the preferred e-mail address or password for each account. But since Amex created 2 of the 3 accounts for each relative, there is no password or e-mail address associated with them.
Any suggestions on how to solve this? Only option is to call Hilton Honors I guess. Not a big deal, but I'm annoyed with Amex for creating new Hilton Honors numbers for each card.
Jul 18, 2017, 8:10 pm
#304
Join Date: Feb 2016
Location: New York
Programs: Navy A-4 Skyhawk, B727 FE/FO, S80 FO, B757/767 FO, B737 CA
Posts: 1,342
Very strange. I recently opened 4 Amex Hilton card accounts for 2 family members (both the no-fee card and the Surpass for both). Amex created new Hilton Honors account numbers for them even though I entered their existing Hilton Honors numbers during the application process.
Now each relative has 3 separate Hilton Honors accounts. It's easy to combine them through Hilton's website if you have the preferred e-mail address or password for each account. But since Amex created 2 of the 3 accounts for each relative, there is no password or e-mail address associated with them.
Any suggestions on how to solve this? Only option is to call Hilton Honors I guess. Not a big deal, but I'm annoyed with Amex for creating new Hilton Honors numbers for each card.
Now each relative has 3 separate Hilton Honors accounts. It's easy to combine them through Hilton's website if you have the preferred e-mail address or password for each account. But since Amex created 2 of the 3 accounts for each relative, there is no password or e-mail address associated with them.
Any suggestions on how to solve this? Only option is to call Hilton Honors I guess. Not a big deal, but I'm annoyed with Amex for creating new Hilton Honors numbers for each card.
Jul 22, 2017, 8:13 am
#306
Join Date: Aug 2002
Location: Richmond, VA
Programs: AA (Gold)
Posts: 302
As others mentioned here, Amex apparently opened a new Honors account instead of using the one I put on my application.
I'm confused as to what needs to be done to rectify this...do I just need to call Amex and have them update the number on my profile? Or does Hilton need to do something as well?
I'm confused as to what needs to be done to rectify this...do I just need to call Amex and have them update the number on my profile? Or does Hilton need to do something as well?
Last edited by ckiggins; Jul 22, 2017 at 8:21 am
Jul 22, 2017, 8:39 am
#307
Join Date: Feb 2016
Location: New York
Programs: Navy A-4 Skyhawk, B727 FE/FO, S80 FO, B757/767 FO, B737 CA
Posts: 1,342
As others mentioned here, Amex apparently opened a new Honors account instead of using the one I put on my application.
I'm confused as to what needs to be done to rectify this...do I just need to call Amex and have them update the number on my profile? Or does Hilton need to do something as well?
I'm confused as to what needs to be done to rectify this...do I just need to call Amex and have them update the number on my profile? Or does Hilton need to do something as well?
Jul 22, 2017, 8:55 am
#308
Join Date: Aug 2002
Location: Richmond, VA
Programs: AA (Gold)
Posts: 302
No, it's very easy. You can call or do a chat while in your account. I always chat. Tell them (Amex) you are showing the wrong HH account number and you need to change it. They will ask for your current HH number. Takes about a day or 2 for it to change on the Amex page...it will be blank in the interim. Do not call/contact Hilton about it.
Jul 22, 2017, 9:23 am
#309
Join Date: Feb 2016
Location: New York
Programs: Navy A-4 Skyhawk, B727 FE/FO, S80 FO, B757/767 FO, B737 CA
Posts: 1,342
Actually, that's a different question (the one about status) but I don't think that's a problem since Hilton knows you have the card. I just checked our accounts (both had to have the HH number changed on our Surpasses in May) and we are both gold....we were silver before.
Jul 24, 2017, 11:04 am
#310
FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,423
Guessing answer is no, but thought I would ask.
Recently did Surpass UG. Finished the spend go the 100K. Per info online seems like annual fee charged about 45 days after UG. So no fee charge yet. Can I quickly downgrade and avoid the fee?
Recently did Surpass UG. Finished the spend go the 100K. Per info online seems like annual fee charged about 45 days after UG. So no fee charge yet. Can I quickly downgrade and avoid the fee?
Jul 24, 2017, 11:27 am
#311
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
Does the Amex Hilton Surpass no longer offer Priority Pass? We have never used it, but I still have my husband's card which says it is valid through 12/2018.
But I recently got an Amex Surpass and don't recall any mention of PP, and I did not get a card.
Was this benefit discontinued? Will his card still be valid?
As I said, we've never used it before but do have a 3 hour layover coming up and were thinking of using it for the first time.
But I recently got an Amex Surpass and don't recall any mention of PP, and I did not get a card.
Was this benefit discontinued? Will his card still be valid?
As I said, we've never used it before but do have a 3 hour layover coming up and were thinking of using it for the first time.
Jul 24, 2017, 11:57 am
#312
Join Date: Feb 2016
Location: New York
Programs: Navy A-4 Skyhawk, B727 FE/FO, S80 FO, B757/767 FO, B737 CA
Posts: 1,342
Does the Amex Hilton Surpass no longer offer Priority Pass? We have never used it, but I still have my husband's card which says it is valid through 12/2018.
But I recently got an Amex Surpass and don't recall any mention of PP, and I did not get a card.
Was this benefit discontinued? Will his card still be valid?
As I said, we've never used it before but do have a 3 hour layover coming up and were thinking of using it for the first time.
But I recently got an Amex Surpass and don't recall any mention of PP, and I did not get a card.
Was this benefit discontinued? Will his card still be valid?
As I said, we've never used it before but do have a 3 hour layover coming up and were thinking of using it for the first time.
Jul 25, 2017, 8:26 am
#313
Join Date: Feb 2005
Location: JNU
Programs: HH D, AS MM/MVPG for life/AL, Awesome Wipes VIP Club, NEXUS, Hertz 5-Star Gold
Posts: 2,893
Does the Amex Hilton Surpass no longer offer Priority Pass? We have never used it, but I still have my husband's card which says it is valid through 12/2018.
But I recently got an Amex Surpass and don't recall any mention of PP, and I did not get a card.
Was this benefit discontinued? Will his card still be valid?
As I said, we've never used it before but do have a 3 hour layover coming up and were thinking of using it for the first time.
But I recently got an Amex Surpass and don't recall any mention of PP, and I did not get a card.
Was this benefit discontinued? Will his card still be valid?
As I said, we've never used it before but do have a 3 hour layover coming up and were thinking of using it for the first time.
I can't see a reason why your husband's PP card won't be valid.
Just be prepared to have $54 charged to the Amex card used to gain entry into a PP club.
Jul 25, 2017, 8:34 am
#314
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
I signed up for the Amex Surpass card right before the end of the May promotion and just got my PP card last week. So you should get one, too.
I can't see a reason why your husband's PP card won't be valid.
Just be prepared to have $54 charged to the Amex card used to gain entry into a PP club.
I can't see a reason why your husband's PP card won't be valid.
Just be prepared to have $54 charged to the Amex card used to gain entry into a PP club.
Jul 25, 2017, 7:22 pm
#315
Join Date: Jan 2002
Location: Charlotte NC USA
Programs: Hyatt Globalist, AA Exec Plat, Alaska 75k, IHG Diamond, Wyndham Diamond, Hilton Diamond
Posts: 863