FlyerTalk Forums - View Single Post - The Hilton Honors Surpass Card from American Express (formerly called Ascend)
Thread: The Hilton Honors Surpass Card from American Express (formerly called Ascend)
View Single Post
Old Jul 22, 2017 | 8:13 am
  #306  
ckiggins
 
Join Date: Aug 2002
Location: Richmond, VA
Programs: AA (Gold)
Posts: 302
As others mentioned here, Amex apparently opened a new Honors account instead of using the one I put on my application.

I'm confused as to what needs to be done to rectify this...do I just need to call Amex and have them update the number on my profile? Or does Hilton need to do something as well?
Last edited by ckiggins; Jul 22, 2017 at 8:21 am
ckiggins is offline  
Reply