LWT3

Very strange. I recently opened 4 Amex Hilton card accounts for 2 family members (both the no-fee card and the Surpass for both). Amex created new Hilton Honors account numbers for them even though I entered their existing Hilton Honors numbers during the application process.

Now each relative has 3 separate Hilton Honors accounts. It's easy to combine them through Hilton's website if you have the preferred e-mail address or password for each account. But since Amex created 2 of the 3 accounts for each relative, there is no password or e-mail address associated with them.

Any suggestions on how to solve this? Only option is to call Hilton Honors I guess. Not a big deal, but I'm annoyed with Amex for creating new Hilton Honors numbers for each card.