Honors Login Update
Mar 13, 2015, 5:42 pm
#211
Join Date: Jul 2004
Location: Seattle, Wa
Programs: AS 75K & BR Member- HHonors Diamond - Hertz PC - Marriott Titanium - IHG Ambassador
Posts: 2,379
Changed my password by clicking on the banner in the website - hopefully the points post because having to call for 1000 points just isnt worth it imho
Mar 13, 2015, 8:37 pm
#212
FlyerTalk Evangelist
Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,646
Today, after reading recent posts, I went back in and tried again to set up a user name and password.
Seemed to do so successfully.
Decided to try out the new credentials, so I logged out. When attempting the log in, there was none of the recaptcha BS. Thought: "Hey, this is an improvement."
Entered user name and password. Got error message that I must use the recaptcha BS... which was not displayed before.
And the kicker... there is a field for my user name and my password, but still no recaptcha BS.
It's so enjoyable being a beta (or, perhaps, alpha) tester.
Last edited by StayingHomeIsBetter; Mar 13, 2015 at 8:44 pm
Mar 13, 2015, 9:03 pm
#213
FlyerTalk Evangelist
Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,646
Apparently the system will not let you use an email address as a user name.
It accepts it, and tells you that the changes have been saved... it just does not record the email address as the new user name.
Discovered by trial and error, since the system does not warn the user of this.
It accepts it, and tells you that the changes have been saved... it just does not record the email address as the new user name.
Discovered by trial and error, since the system does not warn the user of this.
Mar 14, 2015, 4:27 am
#215
Join Date: Mar 2007
Location: AVL
Programs: Hhonors Diamond, Bonvoy LT Plat, TSA vilifier extraordinaire, Once upon a time... US Silver, AA Gold
Posts: 1,313
1,000 Hhonors points to change password by March 25
When I went to log into my account this morning there was a yellow banner across the top of the screen which read:
"HHonors Security Alert: Update your password now and earn 1,000 HHonors Bonus Points.
As of April 1, 2015, all members will be required to update their PIN, or current password, to a new and secure password. Update your password now by visiting the Personal Information section of your account profile."
There was a link to click through, where the following was found (I couldn't properly format the page so am just posting the link):
HILTON HHONORS PASSWORD SECURITY UPDATE
Short version is pins are being discontinued as of April 1, and to encourage members to change before then they are being offered 1,000 points to change ahead of time. New passwords will require at least eight characters, at least one upper case letter, and at least one number or one special character.
"HHonors Security Alert: Update your password now and earn 1,000 HHonors Bonus Points.
As of April 1, 2015, all members will be required to update their PIN, or current password, to a new and secure password. Update your password now by visiting the Personal Information section of your account profile."
There was a link to click through, where the following was found (I couldn't properly format the page so am just posting the link):
HILTON HHONORS PASSWORD SECURITY UPDATE
Short version is pins are being discontinued as of April 1, and to encourage members to change before then they are being offered 1,000 points to change ahead of time. New passwords will require at least eight characters, at least one upper case letter, and at least one number or one special character.
Last edited by dwcatty; Mar 14, 2015 at 4:28 am Reason: link
Mar 14, 2015, 4:40 am
#216
Join Date: Sep 2007
Programs: AA, BA, Accor, Honors Diamond, IHG Diamond Elite and lots more....
Posts: 2,971
Already being discussed at http://www.flyertalk.com/forum/hilto...in-update.html
Mar 14, 2015, 8:06 am
#217
Join Date: Feb 2006
Programs: HH diamond
Posts: 2,646
Yesterday's experience is described above.
Today, after reading recent posts, I went back in and tried again to set up a user name and password.
Seemed to do so successfully.
Decided to try out the new credentials, so I logged out. When attempting the log in, there was none of the recaptcha BS. Thought: "Hey, this is an improvement."
Entered user name and password. Got error message that I must use the recaptcha BS... which was not displayed before.
And the kicker... there is a field for my user name and my password, but still no recaptcha BS.
It's so enjoyable being a beta (or, perhaps, alpha) tester.
Today, after reading recent posts, I went back in and tried again to set up a user name and password.
Seemed to do so successfully.
Decided to try out the new credentials, so I logged out. When attempting the log in, there was none of the recaptcha BS. Thought: "Hey, this is an improvement."
Entered user name and password. Got error message that I must use the recaptcha BS... which was not displayed before.
And the kicker... there is a field for my user name and my password, but still no recaptcha BS.
It's so enjoyable being a beta (or, perhaps, alpha) tester.
.
Mar 14, 2015, 8:57 am
#219
Join Date: Apr 2013
Location: Lehigh Valley, Pennsylvania
Programs: Milege+, SkyMiles, AAdvantage, HHonors Diamond, Marriott Gold
Posts: 1,685
Mar 14, 2015, 9:37 am
#220
Join Date: Sep 2010
Posts: 11
Changed my password last night to get the 1,000 points. I even logged in again last night to check that the new password worked and was saved in my computer. When I go to log in this morning it tells me my "new" password is incorrect. If I try my old password it also says it is incorrect. I asked it to email me my password and I haven't received the email.
Is anyone else having this problem today?
Is anyone else having this problem today?
Mar 14, 2015, 10:00 am
#221
Moderator: Hilton Honors forums
Join Date: Dec 2002
Location: Marietta, Georgia, United States
Posts: 24,997
Changed my password last night to get the 1,000 points. I even logged in again last night to check that the new password worked and was saved in my computer. When I go to log in this morning it tells me my "new" password is incorrect. If I try my old password it also says it is incorrect. I asked it to email me my password and I haven't received the email.
Is anyone else having this problem today?
Is anyone else having this problem today?
I changed my password once the day after the new announcement; and I have had no problems at all.
I hope the problems you and others have been experiencing are resolved as soon as possible.
Mar 14, 2015, 10:32 am
#222
Join Date: Aug 2000
Location: SRQ
Posts: 291
I changed my password last night. Today when I go to Hilton.com I can't log in using my username / password - it forces me to still use my member # and pin. However if I go to HHonors.com/Login then I am only able to log in using my new username / password. 
Mar 14, 2015, 10:41 am
#223
Join Date: Jan 2003
Posts: 3,785
Several things.
1) No matter how many times you changed password, the change your password alert will still show. That means it is just there for everyone.
2) With Chrome browser, I can still log in with user name, HH ID, password, and PIN in any combination. I guess they will take away the PIN on April's fool.
3) Somehow how when I click I am not a Robot, I don't need any verification. I don't know if it is because I am using a Chrome browser or something is broken .
1) No matter how many times you changed password, the change your password alert will still show. That means it is just there for everyone.
2) With Chrome browser, I can still log in with user name, HH ID, password, and PIN in any combination. I guess they will take away the PIN on April's fool.
3) Somehow how when I click I am not a Robot, I don't need any verification. I don't know if it is because I am using a Chrome browser or something is broken .
Mar 14, 2015, 12:13 pm
#225
Join Date: Apr 2010
Location: Denver
Programs: UA 1k,Marriott LT PLT, Hilton Diamond /HYATT Plat, Hertz Pres, National Exec
Posts: 67
I have changed my password and I keep getting the banner heading about changing the password. I have logged in and still getting captcha on Firefox.
When I log in with my username must still use the PIN. Had an option I thought to choose which id I wanted to change password and did for username but doesn't appear to be working. If I use my Hilton Honors Id and new password that does allow me to log in.
When I log in with my username must still use the PIN. Had an option I thought to choose which id I wanted to change password and did for username but doesn't appear to be working. If I use my Hilton Honors Id and new password that does allow me to log in.