Honors Login Update
Feb 21, 2015, 3:08 pm
#61
Join Date: Dec 2005
Location: Kirkland, WA
Programs: AS 75K,UA Gold 1.6MM, Hilton Dia, Marriott LT Plat, Hyatt Glb, Natl Exec, Hertz 5*
Posts: 3,657
It kind of ticks me off that I know I have a semi-weak password and with the hack news on HHonors a few months back I wanted to change my password to a strong password but I haven't been able to. So I can only hope that captcha is holding back the robo-brute-force hacking attempts.
Feb 21, 2015, 3:16 pm
#62
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Ewa Beach, Hawaii
Posts: 10,909
About time HHonors - with your four digit PIN, my account was hacked into and points deducted for airline miles transfer which resulted in all the unnecessary follow up and having to get a new membership number with lost lifetime history.
What a disgraceful program where you don't even care for high yield spending for lifetime diamond qualification. Not happy
For this reason, I am moving away from Hilton until you fix your system and lifetime diamond qualification criteria.
What a disgraceful program where you don't even care for high yield spending for lifetime diamond qualification. Not happy
For this reason, I am moving away from Hilton until you fix your system and lifetime diamond qualification criteria.
Feb 21, 2015, 9:04 pm
#63
Join Date: Jun 2005
Location: UK
Programs: BA S, VS S, SQ G, HH D, IHG D/A, Marriott G, Radisson G, Hertz PC
Posts: 3,945
Wow - amazing they didn't sort this out given they take the HHonors account part of the site down every single week of the year for about 7 hours on a Sunday morning/lunchtime! I don't know any other major travel company website that has so much maintenance yet seems to do nothing productive with it!
Feb 21, 2015, 11:33 pm
#64
A FlyerTalk Posting Legend
Join Date: Jul 2003
Location: Yiron, Israel
Programs: Bates Motel Plat
Posts: 68,928
Wow - amazing they didn't sort this out given they take the HHonors account part of the site down every single week of the year for about 7 hours on a Sunday morning/lunchtime! I don't know any other major travel company website that has so much maintenance yet seems to do nothing productive with it!
Feb 22, 2015, 6:41 am
#66
Join Date: Oct 2009
Location: LA
Programs: Hilton Diamond, SPG Gold, Delta Platinum Medallion, AAdvantage Platinum Pro
Posts: 600
Are we seriously still waiting on word from Hilton about this? How can an IT department not have fixed the issue within 2+ days of time?
Could you imagine the bedlam if Hilton.com was giving away hotel rooms in error, and it took IT 2+ days to fix the issue?
Could you imagine the bedlam if Hilton.com was giving away hotel rooms in error, and it took IT 2+ days to fix the issue?
Feb 22, 2015, 10:41 am
#67
Join Date: May 1999
Location: JFK, LGA, EWR
Programs: AA Platinum (Lifetime), United GS, HHonors Diamond, Shangri-la Diamond, Marriott Platinum
Posts: 549
i believe this is a clever, calculated and well-executed "wag the dog" initiative to deflect attention from the 100K points for diamond renewal debacle. nearly everyone is now talking about not getting 1K points instead of not getting 100K points. this will be touted internally as a 99% improvement in CSAT.
well done, hilton, well done!
well done, hilton, well done!
Feb 22, 2015, 3:24 pm
#68
Join Date: Mar 2011
Programs: AA LifeTime PLT (2.982 MM, But 3MM+ Total), HHonors GOLD, IHG AMB
Posts: 787
Yeah, I've been waiting for an OK. I want my 1000 HHonors points, especially when the Conrad Hong Kong was raised from 30K to 80K points. What is Hilton thinking anyway here?
Is it okay to go forward to get just 1K? That'll get me in that Conrad fast. Any where's the double dipper that gives us the points to fixed miles, Hilton? Bring that back too.
Is it okay to go forward to get just 1K? That'll get me in that Conrad fast. Any where's the double dipper that gives us the points to fixed miles, Hilton? Bring that back too.
Feb 23, 2015, 11:05 am
#72
Moderator: Hilton Honors forums
Join Date: Dec 2002
Location: Marietta, Georgia, United States
Posts: 24,997
Let’s be fair here...
...HHonorsRepresentative has generally been proactive in alerting FlyerTalk members with information and updates about many things pertaining to Hilton HHonors — including this promotion.
I for one am being patient and awaiting word from her pertaining to the latest update...
...HHonorsRepresentative has generally been proactive in alerting FlyerTalk members with information and updates about many things pertaining to Hilton HHonors — including this promotion.
I for one am being patient and awaiting word from her pertaining to the latest update...
Feb 23, 2015, 11:13 am
#73
Join Date: May 2014
Programs: Aadvantage/Dividend, RapidRewards, Hilton Gold, SPG, Hyatt
Posts: 22
Let’s be fair here...
...HHonorsRepresentative has generally been proactive in alerting FlyerTalk members with information and updates about many things pertaining to Hilton HHonors — including this promotion.
I for one am being patient and awaiting word from her pertaining to the latest update...
...HHonorsRepresentative has generally been proactive in alerting FlyerTalk members with information and updates about many things pertaining to Hilton HHonors — including this promotion.
I for one am being patient and awaiting word from her pertaining to the latest update...
Feb 23, 2015, 12:23 pm
#75
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
Let’s be fair here...
...HHonorsRepresentative has generally been proactive in alerting FlyerTalk members with information and updates about many things pertaining to Hilton HHonors — including this promotion.
I for one am being patient and awaiting word from her pertaining to the latest update...
...HHonorsRepresentative has generally been proactive in alerting FlyerTalk members with information and updates about many things pertaining to Hilton HHonors — including this promotion.
I for one am being patient and awaiting word from her pertaining to the latest update...