Honors Login Update
Mar 6, 2015, 3:36 pm
#108
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
She did say "don't do anything until you hear from me" so I'm still waiting before I do anything.
She's around today because she posted on another thread so hopefully we'll get an update here.
She's around today because she posted on another thread so hopefully we'll get an update here.
Mar 6, 2015, 4:22 pm
#109
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Not unusual for HH to put out conflicting data. I think Left-hand Right-hand comes to play. There is a good chance HH IT posted that page about the time Erin first told us about it but they have not updated it to reflect the problems they experienced. I'll go with live body communications over web pages every time.
Mar 6, 2015, 7:11 pm
#110
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
Mar 7, 2015, 12:46 am
#111
Join Date: Dec 2013
Programs: SPG gold, Hilton gold, BA silver, Marriott silver, IHG platinum
Posts: 4
I got my balance from awardwallet, but this morning after Having delved into my account, the description of the 1,000 is dining bonus, I think in retrospect that my points never posted..... And probably never will!
Mar 7, 2015, 9:40 am
#112
Join Date: Feb 2015
Programs: HHonors
Posts: 10
The username box needs something like AJAX. Doing this would allow you to display some indication the username was/wasn't free prior to requesting it.
The current method of guessing free usernames and constantly retyping the password twice each try is very poor.
Also. The FAQ says "Your new password must be at least 8 characters, contain at least 1 upper case letter, and contain at least 1 number or 1 special character."
The website says "Passwords may only contain numbers and letters (0-9a-zA-Z)." which means special characters aren't possible.
It's good that we're moving towards having sensible passwords but this isn't exactly where security is at today. Why isn't 2FA being implemented? It wouldn't be any more difficult than the pointless (and it is pointless because you can bypass it) captcha system.
The current method of guessing free usernames and constantly retyping the password twice each try is very poor.
Also. The FAQ says "Your new password must be at least 8 characters, contain at least 1 upper case letter, and contain at least 1 number or 1 special character."
The website says "Passwords may only contain numbers and letters (0-9a-zA-Z)." which means special characters aren't possible.
It's good that we're moving towards having sensible passwords but this isn't exactly where security is at today. Why isn't 2FA being implemented? It wouldn't be any more difficult than the pointless (and it is pointless because you can bypass it) captcha system.
Mar 9, 2015, 10:42 am
#113
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
UPDATE AS OF 2/19:
Just a quick update: this change has not taken effect yet due to a technical issue on our end, so please hold on changing your password for right now. You will not receive Bonus Points by changing your password at this time and you will still be required to change your password at a later date, when we have updates to share. Please stay tuned here as I will post more info as soon as I have it. Thanks for your understanding.
[...]
as a thank you, if you proactively update your password between February 19, 2015, and March 8, 2015, you’ll receive 1,000 Hilton HHonors Bonus Points.
Mar 9, 2015, 12:36 pm
#114
Join Date: Jan 2008
Location: Singapore
Programs: SPG Lifetime Gold
Posts: 247
If they won't be honoring this for people who changed their password when they announced the promo, then that is pretty messed up. It's odd that their hasn't been an official clarification of this.
Mar 9, 2015, 12:40 pm
#115
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
But was it ever "announced"? I saw an alert and a posting saying to hold off. I expect they will redefine the window when ready.
Mar 9, 2015, 1:03 pm
#116
Join Date: May 2001
Programs: AA PLT 2MM, LH SEN *, HH Gold
Posts: 3,075
Mar 9, 2015, 1:06 pm
#117
Join Date: Sep 2006
Location: Manchester, England
Programs: Bonvoy LT Plat, HH Diamond, IHG Plat, BMI Gold (RIP)
Posts: 8,021
Hopefully it will just move dates and start again. It is a nice idea, just let down by the IT side of things.
Mar 9, 2015, 1:56 pm
#118
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Yes it was - see the first post in this thread, with a start date of 19th Feb. This was then updated with a post to say to hold off on the same date. Many keen FTers had already got in and changed on that date.
Hopefully it will just move dates and start again. It is a nice idea, just let down by the IT side of things.
Hopefully it will just move dates and start again. It is a nice idea, just let down by the IT side of things.
Mar 9, 2015, 2:54 pm
#120
Join Date: Jan 2008
Location: Singapore
Programs: SPG Lifetime Gold
Posts: 247
I agree that it has been handled poorly. Hopefully they allow people to change their passwords again, if they end up not counting those who have already changed them.