Honors Login Update
Jul 30, 2015, 8:16 pm
#511
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Just wondering guys, I never did get my 1000 points for the password change or any relevant targeted offers .....I guess I can't complain about the targeted offers as I did get the 100000 points for maintaining diamond, however am I right in thinking that hilton talk a good story but don't deliver?......just a thought.
Oct 23, 2015, 1:20 pm
#512
Join Date: Apr 2010
Location: NYCEWR
Programs: MP(1K) Million Miler, Marriott Plat
Posts: 478
Had not looked at my account in several months as I do not often stay at Hiltons any longer. Didn't get my 1,000 points for updating my security info, so I called and it was added immediately.
Oct 23, 2015, 2:15 pm
#513
Join Date: Nov 2013
Posts: 4,374
Have not logged into HHonors for a few months. Tried to login today and got the message that my account is locked because I entered the wrong credentials too many times. That's impossible because a password manager enters my credentials for me....
Oct 23, 2015, 2:38 pm
#514
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
1) you forgot to update your credentials the last time you updated your password, or
2) someone hacked your account and assigned a new password.
First question I have, are you still getting emails from Hilton? If the account was hacked, that would be the first thing I'd expect to be changed so they get the confirmations and may be notified of any attempts to change the account. You might want to check your Inbox/Spam box to see if you got something in the past that was ignored.
Second, have you tried to reset your password online? Or called HH to see what they can do for you?
With all the hacked accounts going on, a frequent check of your account for access and balance is wise.