Honors Login Update
Mar 10, 2015, 4:55 pm
#136
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
Posts #26, 37 and 95 from Erin have clearly stated we should do nothing until we hear from her...nothing to do with the points, just to NOT change our passwords until they get their IT issues fixed.
Mar 10, 2015, 5:26 pm
#137
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
I did not read that to include if you thought your account may be compromised. Some people are in the habit of using the same credentials in multiple accounts. If one was hacked, all the others would be vulnerable and a change appropriate.
Mar 10, 2015, 8:50 pm
#141
Join Date: Nov 2013
Programs: HH Diamond, IHG Spire, Marriott Gold, AA Plat. Pro
Posts: 400
It's the exact same captcha that ticketmaster uses to prevent applications/bots from being able to buy out concerts. Is it an extra step? Yes. Is it the end of the world? No.
I am annoyed that the mobile app seems to be buggered up though.
I am annoyed that the mobile app seems to be buggered up though.
Mar 11, 2015, 2:23 am
#142
Join Date: Oct 2013
Location: Copenhagen, Denmark
Programs: Mainly Hilton Hhonors, SAS Eurobonus
Posts: 1,981
Mine wasn't working for about a week and then this morning I updated and it is working again. This is the Hilton Hhonors app for smart phones I am talking about.
Mar 11, 2015, 7:41 am
#143
Join Date: Oct 2004
Location: BZN
Programs: AA:LT Platinum DL:LT Gold UA:1P MAR:LT Titanium
Posts: 8,291
Anyone wishing to change their password or PIN may do so at any time. If Hilton has decided to delay the tech upgrade and/or not offer the points giveaway, it's not the end of the world.
Mar 11, 2015, 8:14 am
#144
Join Date: Feb 2013
Programs: Hilton Diamond
Posts: 4,255
By the way, I changed my password when this initial thread was started and am quite happy I did as doing so disable the PIN option of getting into my account (which lets face it is the reason most of this rampant hacking as taken place).
Mar 11, 2015, 8:51 am
#145
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Mar 11, 2015, 8:55 am
#146
Join Date: Jan 2003
Posts: 3,785
Are you sure? I thought the problem they are having right now (which delayed the starting of this login update promotion) is that the PIN login is still active after you change your password. Try it. I just did and both password and PIN work.
Mar 11, 2015, 10:13 am
#148
Join Date: Jul 2007
Location: Berlin
Programs: BA Gold; Accor Plat; IHG Diamond-Amb; Meliá & HH & Marriott Gold
Posts: 5,450
No one is suggesting that it's the "end of the world". It is reasonable to be frustrated at the way Hilton has failed, over the course of several months now, to rectify a fairly significant security weakness that has caused considerable inconvenience.
Mar 11, 2015, 10:13 am
#149
Join Date: Feb 2013
Programs: Hilton Diamond
Posts: 4,255
I tried it right before I posted and my PIN no longer works, I get an error logging in
Mar 11, 2015, 10:28 am
#150
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Yes, frustrating, but in keeping with how they have handled many other IT projects in the past several years. One would think with the Hilton history, a customer facing system would get better resources. I guess the pendulum has swung to the far side.