Honors Login Update
Mar 9, 2015, 3:13 pm
#121
Join Date: Sep 2006
Location: Manchester, England
Programs: Bonvoy LT Plat, HH Diamond, IHG Plat, BMI Gold (RIP)
Posts: 8,021
Mar 9, 2015, 3:20 pm
#122
Join Date: Nov 2007
Location: Alexandria, Va - National Airport (DCA)
Programs: AA Gold, Hilton Gold, Marriott Gold, CBP Global Entry, Hertz Five Star
Posts: 338
reCAPTCHA sucks
I don't really care about the bonus, but I thought from some prior posts that making me prove I'm "not a robot" would no longer be required after conversion to a userid/password. Sadly that does not appear to be the case. It's actually worse now; the relatively simple numerical address/room number to get around reCAPTCHA has been replced by garbled text 
Who does your IT Hilton???
Who does your IT Hilton???
Mar 9, 2015, 3:52 pm
#124
Join Date: Jan 2005
Location: IAD...and loving it?!
Programs: UA Platinum (1MM Gold), HH Diamond, Marriott Gold
Posts: 858
unless you need a few points to keep an account (Mrs. Portolan's) from having its points expire...
Mar 9, 2015, 4:29 pm
#126
Join Date: Oct 2012
Posts: 24
Annoyingly, you can't even tell when your Hilton points are due to expire, so unless you ask, you can never be 100% sure.
Mar 9, 2015, 4:48 pm
#127
FlyerTalk Evangelist
Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,646
Well, that, and how poorly the status of the (hopefully) evolving situation has been communicated.
Mar 9, 2015, 7:38 pm
#128
Join Date: Mar 2011
Programs: AA LifeTime PLT (2.982 MM, But 3MM+ Total), HHonors GOLD, IHG AMB
Posts: 787
LOL! Wait, wait! You never know when Hilton Corporate will "give up" and bring back the Point Stretchers! ^
Mar 9, 2015, 10:03 pm
#130
FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,423
"Customer Profiles are Unavailable". Really? Between routine maintenance and other errors the HH website has been down more than any other hotel chains I stay at.
Mar 10, 2015, 5:25 am
#131
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
What's the difference between Hilton's web site and Generalissimo Francisco Franco?
Last night, I jinxed myself. Up until then, the "not a robot" checkbox had either just populated, or given me door numbers. But I must have hit the "login" button too early, because it complained at me and now it's giving me words.
Or maybe it just doesn't remember who it's supposed to be nice to because the web site is b0rken.
Last night, I jinxed myself. Up until then, the "not a robot" checkbox had either just populated, or given me door numbers. But I must have hit the "login" button too early, because it complained at me and now it's giving me words.
Or maybe it just doesn't remember who it's supposed to be nice to because the web site is b0rken.
Mar 10, 2015, 12:22 pm
#132
Join Date: May 2005
Posts: 4,872
Erin, can you please advise when/how we will be able to receive the 1,000-point bonus for changing our login? IT certainly must be able to provide an update by now, and there are many of us who have held off making this change pending the bonus. Look forward to hearing from you...thanks.
Mar 10, 2015, 2:49 pm
#133
FlyerTalk Evangelist
Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,646
Erin, can you please advise when/how we will be able to receive the 1,000-point bonus for changing our login? IT certainly must be able to provide an update by now, and there are many of us who have held off making this change pending the bonus. Look forward to hearing from you...thanks.
Hilton... do you recognize how bad this would look?
Especially considering your continued silence on this matter.
Mar 10, 2015, 4:45 pm
#134
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Nothing is saying you can't change your account NOW and again once the offer is in place. From my take, HH has made it known there is an issue and failure to take action is on us regardless HH IT activity.
Mar 10, 2015, 4:49 pm
#135
Join Date: Feb 2003
Location: On strike
Posts: 8,135