Jul 29, 2014, 5:02 am
Last edit by: BotB
This wiki captures the main points of the Q3 offer from Hilton as posted by HHonorsRepresentative. The main focus of the thread posts has shifted to discuss the high number of opt out hotels for this promotion. Nothing stopping you from adding other useful information or discussion points to this wiki or to the thread! @:-)
Hilton Q3 Promotion: Triple Your Trip
Offer Details:
Earn Triple Points Friday through Sunday
Earn Double Points Monday through Thursday
Stays must be completed between August 1, 2014 and October 31, 2014 at participating hotels and resorts
Register using this link (Many of you may have already registered! If you received a confirmation email, then the promotion code has already dropped on your account and re-registration would not be necessary)
A full list of non-participating hotels and resorts can be found here
A FAQ for this promotion can be found here
Notes from HHonorsRepresentative about the high number of opt out hotels:
As many of you have already noted, more hotels and resorts have chosen to opt-out of this particular promotion compared to previous offers. We understand that having options when you book stays with us is very important and we do our best to encourage hotels and resorts to participate in our promotions. While we hope our promotions work for most hotels, sometimes individual hotels do not have a need for a little extra help filling their rooms. Many hotels are individually owned and operated so we let them make that decision based on their demand. Additionally, many hotels and resorts see spikes in occupancy this time of year, which explains why some hotels have opted-out.
Please do update this wiki with any other useful info or to correct any mistakes.
Hilton Q3 Promotion: Triple Your Trip
Offer Details:
Earn Triple Points Friday through Sunday
Earn Double Points Monday through Thursday
Stays must be completed between August 1, 2014 and October 31, 2014 at participating hotels and resorts
Register using this link (Many of you may have already registered! If you received a confirmation email, then the promotion code has already dropped on your account and re-registration would not be necessary)
A full list of non-participating hotels and resorts can be found here
A FAQ for this promotion can be found here
Notes from HHonorsRepresentative about the high number of opt out hotels:
As many of you have already noted, more hotels and resorts have chosen to opt-out of this particular promotion compared to previous offers. We understand that having options when you book stays with us is very important and we do our best to encourage hotels and resorts to participate in our promotions. While we hope our promotions work for most hotels, sometimes individual hotels do not have a need for a little extra help filling their rooms. Many hotels are individually owned and operated so we let them make that decision based on their demand. Additionally, many hotels and resorts see spikes in occupancy this time of year, which explains why some hotels have opted-out.
Please do update this wiki with any other useful info or to correct any mistakes.
New HH Promo 'Triple your Trip' AUG1-OCT31
Jul 23, 2014, 4:25 am
#136
Join Date: Jul 2014
Location: Birmingham & London
Programs: HHonors Diamond; Emirates Gold
Posts: 60
This is very disappointing indeed. All of my stays are in London; 9 times out of 10 at the Canary Wharf location, although I am giving the Doubletree Tower of London another chance by throwing a few bookings their way.
I did expect better from CW on the decision to opt out of this promotion and will now look at other options with a view to cancelling my reservations for the year.
I think those that opt out should at least offer an alternative promotion, or maybe the x3 promo should have been cancelled when Hilton HQ found out how many hotels wanted to opt out, and instead use a more suitable promotion which involved all, or near to all, hotels participating. Rather than now having no promotion at all for my chosen hotel.
I did expect better from CW on the decision to opt out of this promotion and will now look at other options with a view to cancelling my reservations for the year.
I think those that opt out should at least offer an alternative promotion, or maybe the x3 promo should have been cancelled when Hilton HQ found out how many hotels wanted to opt out, and instead use a more suitable promotion which involved all, or near to all, hotels participating. Rather than now having no promotion at all for my chosen hotel.
Jul 23, 2014, 4:51 am
#137
Join Date: May 2012
Programs: Hilton Diamond DL Platinum UA 1K, DL Gold, Marriott Gold
Posts: 500
Marriott which is the only other comparable chain at least in numbers and breadth never allows anyone to opt out.
The argument about privately owned is specious since all the chains have a majority of their Hotels privately owned.
The argument about privately owned is specious since all the chains have a majority of their Hotels privately owned.
Jul 23, 2014, 6:59 am
#138
Company Representative - Honors by Hilton
Join Date: Aug 2009
Programs: Hilton Honors
Posts: 1,516
But again, Anthony, someone at your office has to have noticed that this isn't a one-off because of summer. I can say with virtual certainty that each quarter's promo opt out list is larger than the previous one, going back quite some time.
I know you're just doing you're job, and I can't say enough about how big an improvement you are over previous incarnations of the Hhonors representative, but I would have to say that between the trend I just mentioned, and the fact it is up to one third of all properties, this is more than just a case of "don't need that extra help to get rooms booked."
I know you're just doing you're job, and I can't say enough about how big an improvement you are over previous incarnations of the Hhonors representative, but I would have to say that between the trend I just mentioned, and the fact it is up to one third of all properties, this is more than just a case of "don't need that extra help to get rooms booked."
Hi there, sorry to hear this! I just followed-up with the representative who is assisting with this to see what the status is.
Jul 23, 2014, 8:23 am
#140
Join Date: Feb 2013
Programs: Hilton Diamond
Posts: 4,259
The list of opt-outs in the San Jose, San Francisco, and Sacramento metro areas is stunning. I spot checked 30+ hotels that are near my home, my office, and my frequent weekend destinations and all but two of them opted out. Some I can sorta understand as they routinely command high prices because of low vacancy, but others that opted out often tout rates as low as $60/night to attract business.
I think management companies are applying their decisions across the board for all of their Hilton properties, not picking and choosing based on some of the locations listed and not listed in close proximity. What is incredibly disheartening is I see a few properties which never were on any exclusion list pop up this round.
Jul 23, 2014, 8:43 am
#141
Join Date: May 2010
Posts: 943
I think those that opt out should at least offer an alternative promotion, or maybe the x3 promo should have been cancelled when Hilton HQ found out how many hotels wanted to opt out, and instead use a more suitable promotion which involved all, or near to all, hotels participating. Rather than now having no promotion at all for my chosen hotel.
The constant devaluations and the increasing number of properties that opt-out are certainly cause for concern about the future of this program. I have chosen a Hilton hotel for my vacation this year and thankfully it is participating in the promotion. The Hilton footprint is definitely an advantage, but if they're going to keep making it more challenging to earn points towards their sky-high redemption rates, I will have to re-think my future hotel plans.
Jul 23, 2014, 11:42 am
#142
Join Date: Jul 2013
Programs: Silver BAEC, Diamond Hilton Honors, Gold SPG
Posts: 88
New HH Promo 'Triple your Trip' AUG1-OCT31
I am not sure how all the finances work, but I would hope that the cost to schemes participating is less than the cost of the promotion for that hotel (and in effect some of the cost spread to non-participating hotels) as by being part of a promotion the hotel is improving the hhonors brand, and no doubt the non-participaters benefit from people not bothering to check which hotels are on the list.
For the first time I'm going to a hotel not on a list, hilton Rotterdam. Admittedly I got it for a steal in the sale so can't be too annoyed.
As people have said, a promotion is not a right but given the number of opt-outs I would suggest that it would have to be made clearer that there was such a high number of non-participants
For the first time I'm going to a hotel not on a list, hilton Rotterdam. Admittedly I got it for a steal in the sale so can't be too annoyed.
As people have said, a promotion is not a right but given the number of opt-outs I would suggest that it would have to be made clearer that there was such a high number of non-participants
Jul 23, 2014, 11:45 am
#143
FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,423
As posted by many FT-ers already, nearly 1/3 of HH properties are NOT participating. See LL's post here:
http://loyaltylobby.com/2014/07/22/h...iliated-hotels
Pretty sad. One of the reasons I stay with HH is it's coverage. This type of promo essentially makes that footprint smaller.
http://loyaltylobby.com/2014/07/22/h...iliated-hotels
Pretty sad. One of the reasons I stay with HH is it's coverage. This type of promo essentially makes that footprint smaller.
Jul 23, 2014, 11:50 am
#144
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
As posted by many FT-ers already, nearly 1/3 of HH properties are NOT participating. See LL's post here:
http://loyaltylobby.com/2014/07/22/h...iliated-hotels
Pretty sad. One of the reasons I stay with HH is it's coverage. This type of promo essentially makes that footprint smaller.
http://loyaltylobby.com/2014/07/22/h...iliated-hotels
Pretty sad. One of the reasons I stay with HH is it's coverage. This type of promo essentially makes that footprint smaller.
Jul 23, 2014, 12:43 pm
#145
Join Date: Sep 2009
Location: Durham, NC USA
Programs: AA EXP and 1MM, UA 1K, HH Lifetime Diamond
Posts: 424
Internationally the list is less distressing but ironically the only to hotel to opt out in South America is the Hilton Buenos Aires. It is a great hotel and I have enjoyed my stays there but this gives me incentive to try a different property. My Argentinean friends have been trying to get me to stay in another area of town - this is just the nudge I needed. I realized earlier this year that the brand loyalty that I have exhibited over the last 18 years had suited me well but that the current HH environment does not warrant the same level of dedication as the value of the relationship to me has deteriorated to a level of almost insignificance. I book Hilton when it suits me, but have started trying other options including some fantastic local boutique hotels in Europe. I will continue to stay at Hiltons that suit my needs but am no longer going out of my way to stay brand loyal.
Jul 23, 2014, 1:04 pm
#146
Join Date: Aug 2013
Programs: HH Lifetime Diamond, DL PM, Hertz President's Circle
Posts: 920
I just noticed my preferred hotel in Richmond isn't participating, and they've always participated before. This is so upsetting. I'm at the hotel now and will try to speak with whoever makes this decisions and let them know that people are checking this, and I will take my business and incidental spending elsewhere during the promotion period. I'll likely move to the Hyatt House which is brand new and right up the road.
Jul 23, 2014, 1:24 pm
#147
Join Date: Jan 2009
Location: AMS
Programs: LH FTL, HH ♢, HGP P, Accor P
Posts: 840
As posted by many FT-ers already, nearly 1/3 of HH properties are NOT participating. See LL's post here:
http://loyaltylobby.com/2014/07/22/h...iliated-hotels
Pretty sad. One of the reasons I stay with HH is it's coverage. This type of promo essentially makes that footprint smaller.
http://loyaltylobby.com/2014/07/22/h...iliated-hotels
Pretty sad. One of the reasons I stay with HH is it's coverage. This type of promo essentially makes that footprint smaller.
Bad promo. Hilton will not have many stays from me in Q3, will look elsewhere.
Jul 23, 2014, 1:33 pm
#148
Join Date: Feb 2013
Programs: Hilton Diamond
Posts: 4,259
I just noticed my preferred hotel in Richmond isn't participating, and they've always participated before. This is so upsetting. I'm at the hotel now and will try to speak with whoever makes this decisions and let them know that people are checking this, and I will take my business and incidental spending elsewhere during the promotion period. I'll likely move to the Hyatt House which is brand new and right up the road.
Jul 23, 2014, 1:40 pm
#149
In Memoriam
Join Date: Jul 2001
Posts: 35,555
....
As many of you have already noted, more hotels and resorts have chosen to opt-out of this particular promotion compared to previous offers. We understand that having options when you book stays with us is very important and we do our best to encourage hotels and resorts to participate in our promotions. While we hope our promotions work for most hotels, sometimes individual hotels do not have a need for a little extra help filling their rooms. Many hotels are individually owned and operated so we let them make that decision based on their demand. Additionally, many hotels and resorts see spikes in occupancy this time of year, which explains why some hotels have opted-out.
Thanks!
Anthony
As many of you have already noted, more hotels and resorts have chosen to opt-out of this particular promotion compared to previous offers. We understand that having options when you book stays with us is very important and we do our best to encourage hotels and resorts to participate in our promotions. While we hope our promotions work for most hotels, sometimes individual hotels do not have a need for a little extra help filling their rooms. Many hotels are individually owned and operated so we let them make that decision based on their demand. Additionally, many hotels and resorts see spikes in occupancy this time of year, which explains why some hotels have opted-out.
Thanks!
Anthony
Another poster had a great idea, when I pull up the list of hotels for Greensboro or Savannah (my normal go to spots) it would be really nice to see a symbol next to the hotel listing that shows participation in the current promotion.
Another "go to spot" for me is Huntsville, AL and virtually every property there has opted out. I can assure you, I can and will drive fifteen miles from Decatur for 2X points. And then I may well keep doing that after this promotion is over.