Sep 15, 2016, 3:24 am
Last edit by: NewbieRunner
This lounge is now closed and replaced by the Finnair Premium Wing.
https://www.flyertalk.com/forum/finnair-finnair-plus/1973050-ay-platinum-wing-now-open.html
https://www.flyertalk.com/forum/finnair-finnair-plus/1973050-ay-platinum-wing-now-open.html
Finnair Premium Lounge in non-Schengen area [now closed]
Feb 19, 2018, 1:00 pm
#571
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,182
Food offering late at night is not very special, as made-to-order dishes are not available after 21.00 anymore, even though the midnight long haul flights have very limited food service. More clever solution would be offering a good proper dinner in the lounge as that would justify the limited onboard service much better.
Feb 19, 2018, 2:28 pm
#572
Join Date: Nov 2015
Programs: AY Platinum Lumo (LTG) OW Emerald, SPG Platinum (LTG), UA Silver
Posts: 380
I recall the same from the time that there was no Premium lounge. I got good dinner prior to a late night flight in the lounge. It was promoted as an alternative to having the dinner on board.
Feb 28, 2018, 7:31 am
#573
Ambassador: Finnair Plus
Join Date: Apr 2011
Location: HEL
Programs: AY+ Plat, HHonors Diamond, Hyatt Discoverist, Priority Club Plat Amb, Miles and Smiles Elite
Posts: 5,297
Anybody else got invite for the event next week about the plans for the new non-Schengen lounge?
Feb 28, 2018, 7:39 am
#574
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,182
Feb 28, 2018, 7:44 am
#575
Ambassador: Finnair Plus
Join Date: Apr 2011
Location: HEL
Programs: AY+ Plat, HHonors Diamond, Hyatt Discoverist, Priority Club Plat Amb, Miles and Smiles Elite
Posts: 5,297
Feb 28, 2018, 8:27 am
#576
Join Date: May 2013
Location: HEL
Programs: AY Plat (OWE), SK EBG (*A Gold), KQ Plat (STE+), Accor Plat
Posts: 3,157
I’m really happy to hear the confirmation that there actually will be a new lounge.
Feb 28, 2018, 9:02 am
#577
Moderator: American AAdvantage, Travel Safety/Security & Texas, FlyerTalk Evangelist
Join Date: Sep 2006
Location: AUS / GRK
Programs: AA, HHonors, Hertz
Posts: 13,492
It was about 9pm when I arrived there for the AY flight to SIN, and the evening offerings were very slim. Before leaving, I popped into the normal lounge and there were more options over there, and it wasn't nearly as busy. It really is a shame, as the on-board menu in biz was pretty skimpy.
During the morning, I think I arrived around 5:30am, after the flight from SIN, and my flight to LHR left around 8am. The premium lounge was pretty busy. Other than drinks, what you saw was what you got, definitely no food to order.
Feb 28, 2018, 12:22 pm
#579
Join Date: Aug 2008
Location: Helsinki
Programs: AY Platinum, IHG Gold, Diners
Posts: 1,276
Yes - I’m going. Interesting that I was selected because I am in that lounge maybe twice per year.
Feb 28, 2018, 12:28 pm
#580
Ambassador: Finnair Plus
Join Date: Apr 2011
Location: HEL
Programs: AY+ Plat, HHonors Diamond, Hyatt Discoverist, Priority Club Plat Amb, Miles and Smiles Elite
Posts: 5,297
Mar 1, 2018, 3:56 am
#581
Join Date: May 2016
Location: BLL
Programs: AY+ Platinum, SK Gold, HHonors Silver
Posts: 405
If you are attending, maybe you could agree to give positive feedback on the service: it’s in my opinion good and usually very customer-focused.
Last edited by CeruleanBlue; Mar 1, 2018 at 9:22 am
Mar 1, 2018, 7:04 am
#582
Join Date: May 2013
Location: HEL
Programs: AY Plat (OWE), SK EBG (*A Gold), KQ Plat (STE+), Accor Plat
Posts: 3,157
Extremely so after the change to Fazer! Last week they went around in the Schengen lounge asking for drink orders as it was really quiet. They also brought newspapers to a couple asking where they are located.
Mar 13, 2018, 10:57 am
#583
Ambassador: Finnair Plus
Join Date: Apr 2011
Location: HEL
Programs: AY+ Plat, HHonors Diamond, Hyatt Discoverist, Priority Club Plat Amb, Miles and Smiles Elite
Posts: 5,297
Vendace in dill butter. Very good! Plus Brooklyn Lager.
As an aside, I always wonder what kind of stuff people discuss with each other or on the phone in lounges. In HEL quite often engineer types, now a lawyer. If I was a competitor...
As an aside, I always wonder what kind of stuff people discuss with each other or on the phone in lounges. In HEL quite often engineer types, now a lawyer. If I was a competitor...
Mar 13, 2018, 2:21 pm
#584
Join Date: Aug 2003
Posts: 1,603
Maybe it happened only once. Last week they offered fresh omelettes (with up to four fillings cheese, bacon, tomato and something else). I have never seen anyone else having an omelette.
Mar 13, 2018, 5:19 pm
#585
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,184
Which is one reason why I like JAL lounges if you use your phone in the seating area, staff will come and ask you to move to the phone booths.