Nothing more than a data point, but I had no issue doing online checkin during that time frame. Hope you ended up being able to do so.

Thanks, BamaGirl. Still no luck checking in online. So frustrating.

Everything is now fine.

Delta.com is horrible!
I have always booked my flights online for the past seven years. In fact, I can't remember a time where I called the DM line for assistance. However, over the past week I've had the following experiences:
My e-ticket has been completely erased from my record after I checked in for a flight. This presented a big problem when boarding the plane, and required an extra 15 minutes at the gate to fix. The gate agent said it was removed from the website???
My Trusted Traveler info was erased, along with my SkyBonus # for all of the travel I have currently booked over the next few months. This took a DM line rep about 20 minutes to re-enter for me.
Today, I was unable to book a trip for me and my two sons to EWR using the online booking system. It failed because it said that two passengers couldn't have the same first name (my oldest son and I). We have different middle names but that didn't matter. So, I had to call the DM line to arrange the booking. She apologized and said that they were experiencing a lot of problems with the website.

I love DL for traveling, but can't stand the website issues.

Anyone else getting force prompted to select region and language from the main page? Pops on top of the main landing page before I can even try to log in. Selecting "United States English" doesn't do a darn thing. And there's no option to close the pop-over and get back to the main page. They force you to select a region and language, but none of the selection links actually work.

I've tried multiple browsers, cleared cookies, cache, and all the usual suspects.

Me too. iPad app insists I speak Canadian English, eh.

I can pick Espa�ol just fine...

Surely you jest.

Could not resist.

Cheers

Today, when trying to pay for a flight with an eCredit, Delta.com takes me to the screen where I can see all three of mine listed. The line at the top tells me to select the one I want to use, and then click continue.

However, there is no button to select a voucher, and no continue button shown (perhaps it pops up after you select your voucher, but I'll never know). I had to call in and had an agent book my ticket. Luckily, she knew how to waive the $25 fee that the system automatically charges to PM/DMs using vouchers if you don't get an agent that waives it correctly.

.dumb server down?

nevermind

I have TSA pre-check priviliges on United. My next flight is on Delta. Can I use the pre-check lane?

Is pre-check related to the airline?

If your pre-check privilege on UAL is related to a medallion status, then no, but if your pre-check privilege is related to having Global Entry, Nexus or Sentri then just go into the the "Secure Flight information" of your reservation and put in your Trusted Traveler number (the PASSID # that is in your Nexus or Sentri card, or on your GOES account) - that will hopefully get you the three "beeps".

Just had to post here...I had a bad experience on 2/4 and posted a comment/complaint using their online tool...ha ha ha. I am Platinum/Reserve/MillionMiler and here's what I get from "premium sales and service". BTW, the response came on 2/15!!

Thank you for contacting us.

We are sorry to hear that you are disappointed with the redesign of delta.com..

We are committed to offering you a superior travel experience -- in the air, on the ground and through our digital tools, such as delta.com and the Fly Delta app. As a result, we are completely rebuilding all of our digital tools to provide you with a powerful and simple experience every step of your trip.

The website has been redesigned to offer a personalized experience. We hope you will take a few minutes to explore some of the new features by visiting the link below. It is our hope that you will give our web site a second look and explore the improvements we meant to deliver:

http://www.delta.com/whats-new/index.html

Your feedback is important to us. Thank you again for taking the time to write. Your comments will be shared with senior leadership.

HA! A second look? I'm on there almost daily checking for an award ticket, I don't need to be treated like it was my first time using the site!!

Trying to book RDM-PBI via SLC and ATL... dl.com keeps showing all segments as "Not Upgrade Eligible" even though the equipment is 753's except for RDM-SLC. When playing with itineraries to reduce price (which btw when booked multi-city as RDM-SLC and SLC-PBI price drops from $621 to $281) I got it to display "Upgrade Eligible" once but then timed out. Anybody else having similar problems?

For abt a week now DL.com is kicking me off as soon as I put in my password...btw I have a Mac...is this systematic?