Delta.com Bug Reporting: The Official Master Thread
Apr 23, 2012 | 6:52 am
#1247
Join Date: Oct 2010
Location: USA
Programs: DL PM - IC RA - HHonors Gold - Hertz Gold - AA - US - CO - Choice Privileges
Posts: 2,085
delta.com Online Support
For help navigating through our website or with how our site works, email us or call. You may contact delta.com Online Support 24 hours a day, 7 days a week.
Department Telephone Number
delta.com Online Support 888-750-3284
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Travel Within the United States
You may contact Reservation Sales 24 hours a day, 7 days a week.
Department Telephone Numbers
General Sales & Service 800-221-1212
404-765-5000
800-323-2323 for SkyMiles Members
800-325-1999 for Flight Information
Delta Shuttle 800-221-1212
Hearing & Speech Impaired (TDD) 800-831-4488
For help navigating through our website or with how our site works, email us or call. You may contact delta.com Online Support 24 hours a day, 7 days a week.
Department Telephone Number
delta.com Online Support 888-750-3284
Return to top
--------------------------------------------------------------------------------
Travel Within the United States
You may contact Reservation Sales 24 hours a day, 7 days a week.
Department Telephone Numbers
General Sales & Service 800-221-1212
404-765-5000
800-323-2323 for SkyMiles Members
800-325-1999 for Flight Information
Delta Shuttle 800-221-1212
Hearing & Speech Impaired (TDD) 800-831-4488
Apr 23, 2012 | 6:52 am
#1248
Join Date: Oct 2002
Location: LAS
Programs: PA FT, TW Gold, NW/CO PE, VK Eagleflyer
Posts: 7,173
Apr 23, 2012 | 7:19 am
#1249
FlyerTalk Evangelist
Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, UA Silver, HH Diamond, IHG Plat, Hyatt Plat, Marriott Titanium, Nat'l EE, Avis PC, Hertz PC
Posts: 16,637
There's also the 1200-odd post Delta.com bug reporting thread:
http://www.flyertalk.com/forum/delta...er-thread.html
http://www.flyertalk.com/forum/delta...er-thread.html
Apr 26, 2012 | 9:00 am
#1251
Join Date: Nov 2000
Location: ATL
Programs: 4MM/DM, Marriott Lifetime PM, Hilton Diamond, SPG Platinum
Posts: 1,370
Boarding Pass to Phone
Trying to checkin online and have the boarding pass sent to my cell phone. Done this for months now but yesterday and today, the e-mail sent won't download the information?
Anyone else experience this?
Anyone else experience this?
Apr 27, 2012 | 5:49 am
#1252
Join Date: Apr 2006
Location: Ohio and Colorado
Programs: AA Gold MM, HH Gold, Delta, Bonvoy,SWA
Posts: 954
Cheers
Apr 28, 2012 | 7:35 pm
#1253
Join Date: Nov 2011
Location: Ann Arbor, MI
Programs: Delta DM, SPG Plat, Priority Club Plat, Club Carlson Gold, Hertz
Posts: 72
Trip Details
Is anyone else having trouble viewing their booked itineraries on delta.com? For the last few hours, every time I click on "view trip details" I get the "retrieving your itinerary" page and then it just goes to a blank white screen.
I booked a trip this morning and am re-thinking the flights I chose but can't get to it to make changes.
I booked a trip this morning and am re-thinking the flights I chose but can't get to it to make changes.
May 1, 2012 | 5:22 pm
#1254
Join Date: Nov 2009
Location: Trenton, NJ (PHL, EWR)
Programs: A3 Gold, BA Bronze
Posts: 1,633
Tried searching, but came up empty. I've booked a complex itinerary (with multiple different airlines) with a DL ticket # through Vayama. Now, trying to remember when I entered my name and info in if I was dumb enough to put "Mr" as my middle name. DL.com has it, uh, a bit messed up. Essentially, to use my FT handle, as "Fly Mr IgglesFly." Normal? Cause for concern?
May 6, 2012 | 11:38 am
#1255
Join Date: Feb 2008
Programs: DL 5MM; 360; AA EXP
Posts: 1,501
DL.com is the absolute worst website (yes, I know I'm preaching to the choir). I tried to book an A fare MSY-LAS and use a credit voucher as partial payment. The website kept telling me the fare had changed (almost tripled 
) after I hit purchase. Tried every reasonable set of flights and got the same message--even though the site was still touting $471.10 at purchase, each fare had just changed to a minimum of $1100. So, I decided to try one more time. Cleared my cookies etc. Did NOT try to use the voucher. Lo and Behold...I could get the flights I wanted for $471.10. Called the DIamond line to complain. The agent was sympathetic, but, said there was nothing he could do. Really, really annoying . Next up--TTU.
) after I hit purchase. Tried every reasonable set of flights and got the same message--even though the site was still touting $471.10 at purchase, each fare had just changed to a minimum of $1100. So, I decided to try one more time. Cleared my cookies etc. Did NOT try to use the voucher. Lo and Behold...I could get the flights I wanted for $471.10. Called the DIamond line to complain. The agent was sympathetic, but, said there was nothing he could do. Really, really annoying . Next up--TTU.
May 24, 2012 | 2:17 pm
#1256
Join Date: Jun 2005
Location: Huntsville, AL
Programs: DL DM 2.017 MM, Hilton Life Diamond, IHG Diamond, Avis CHM, Marriott Titanium (life gold), AA Gold
Posts: 8,052
May 24, 2012 | 2:52 pm
#1257
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,856
Traveling with my Dad last weekend on the same PNR, I'm a FO, he's no status. I checked us in on Delta's mobile site from my phone then when I got to my hotel later, went to print our boarding passes. Despite going all the way through check-in on my phone, when I logged onto DL.com from the hotel computer we were shown as non-checked in 
Had to start the whole process over before I could get BPs.
Had to start the whole process over before I could get BPs.
May 25, 2012 | 9:10 am
#1259
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,856
May 25, 2012 | 10:26 am
#1260
Join Date: Dec 2008
Location: Mostly living in the basement
Programs: Free Agent Level 2; MR LT(!)TE, HH SE, ALL SE, BAC Silver, DL MM, UA PS, 2V Fanboi, CBP GE
Posts: 5,362
AS codeshares are showing up as "Economy Comfort may be available", which isn't right (unless you want to parse "may" in a non-intuitive manner).
eg: DL 9196 EWR-SEA on 7/26.
eg: DL 9196 EWR-SEA on 7/26.