Delta.com Bug Reporting: The Official Master Thread
Mar 15, 2012 | 11:12 pm
#1231
Join Date: Feb 2004
Location: NYC
Programs: Amtrak Select Plus, Marriott Platinum, Marriott Lifetime Gold, Hilton Diamond
Posts: 3,133
Can't book anything tonight on IE or Chrome. What a piece of junk website.
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Mar 27, 2012 | 9:39 am
#1232
Join Date: Sep 2011
Location: New York, NY
Programs: Delta PM, Starwood Gold
Posts: 114
Can't book anything tonight on IE or Chrome. What a piece of junk website.
Unable to process your request
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- Use of multiple browser windows/tabs
- Too much time has elapsed since your previous entries
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Click here to start over. If you continue to experience a problem, please contact our Online Customer Support Desk at 1-888-750-3284. Non-US based customers, please call the Delta Reservation Sales office for your country.
Unable to process your request
We are unable to continue with your booking for one of the following reasons:
- Use of multiple browser windows/tabs
- Too much time has elapsed since your previous entries
- Use of your browser's back/forward buttons
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Mar 27, 2012 | 12:47 pm
#1233
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,856
I tried using a $50 e-cert last night and I was able to find it by the certificate number but when I went to hit "continue" and the button wasn't there. I went back, selected "I have a certificate" again, typed in my credit card number and hit continue and it charged the whole amount to my card 
Guess I'll use my cert on a different routing
Guess I'll use my cert on a different routing
Mar 31, 2012 | 7:50 am
#1234
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,856
I tried to change seats on an upcoming itinerary today and was again given an error message and told to try again later, I sure like calling Delta to move from 27A to 20A
Mar 31, 2012 | 1:57 pm
#1235
Join Date: Jan 2010
Location: Twin Cities
Programs: Delta DM MM, IHG Plat, Hilton DM, Marriott SE, Emerald EE, Oakdale Gun Club, NRA & GOA Life Member
Posts: 3,870
I can't shop by price on delta.dumb any more. It always reverts to "view flights based on schedule". Anyone else seeing this?
Apr 2, 2012 | 12:52 am
#1236
FlyerTalk Evangelist
Join Date: Oct 2001
Location: check swarm
Programs: DL DM & 2MM, AS Gold, SPG LT Titanium, Hyatt Globalist, Cava Sun member
Posts: 14,439
any word on adding back saved profiles for travelers we book for.... nwa.com style? (Pull down list of family, friends, etc. with their contact info, passport info, TSA info, etc.)
Apr 2, 2012 | 8:04 am
#1237
Join Date: Jul 2009
Location: LAX
Programs: AS, Marriott, Hyatt, National
Posts: 879
I experience this issue sometimes when looking at fares originating in a smaller market with limited flights, where DL only wants to show me broken fares (and only a price at the very end). This also happened before the "enhancement."
Apr 4, 2012 | 4:35 am
#1238
Join Date: Nov 2006
Location: MEL
Programs: DL, QF, QR Silver, Bonvoy Lifetime Gold
Posts: 7,315
I've been trying for 2 days to book an intra-EU ticket (direct KL flights, to/from AMS) and it NEVER works.
What a crappy website...
Unable to process your request
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- Use of multiple browser windows/tabs
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Click here to start over. If you continue to experience a problem, please contact our Online Customer Support Desk at 1-888-750-3284. Non-US based customers, please call the Delta Reservation Sales office for your country.
Message#100508
We are unable to continue with your booking for one of the following reasons:
- Use of multiple browser windows/tabs
- Too much time has elapsed since your previous entries
- Use of your browser's back/forward buttons
- A bookmarked page has expired
Click here to start over. If you continue to experience a problem, please contact our Online Customer Support Desk at 1-888-750-3284. Non-US based customers, please call the Delta Reservation Sales office for your country.
Message#100508
Apr 4, 2012 | 5:19 pm
#1239
Join Date: Jun 2005
Location: RNO
Posts: 376
delta.com is currently showing all kinds of phantom availability. Click on an offered flight and it as likely as not will then error out "Ha, ha, fooled you! Try again.". (I am NOT talking about the calendar. I am talking about errors that have persisted more than 48 hrs.)
Apr 7, 2012 | 2:03 am
#1240
Join Date: Jan 2010
Location: Twin Cities
Programs: Delta DM MM, IHG Plat, Hilton DM, Marriott SE, Emerald EE, Oakdale Gun Club, NRA & GOA Life Member
Posts: 3,870
Apr 7, 2012 | 6:06 pm
#1241
Join Date: Aug 2011
Location: JFK/LGA/EWR
Posts: 1,298
Woke uo to find a message from trip it to check in for my flight from SIN tomorrow. Go to DL app on iPad which doesn't show the trip but gives me a check in indicator. Using it causes app to crash. Go to delta.com which shows it in itinerary but clicking it gives me an error saying itin does not exist although the checkin link does work. Ticket# doesn't work either. Contact delta assist who says reservation is fine but I'm not the only one in SIN having this problem.
That got me out of bed in a hurry!
That got me out of bed in a hurry!
Apr 23, 2012 | 6:07 am
#1243
Join Date: Apr 2004
Posts: 1,614
Attention Delta IT: Website Issue
I am trying to book an AVL - LON, CDG - AVL R/T for late September or early August.
My problem is with the "Layover Duration" on the available flights page. It is locked in at a minimum of eight hours and a maximum of nine. While a layover in the three hour range might be advisable, especially on the return, eight is a bit extreme.
Would someone at DL please look into this.
Thanks.
My problem is with the "Layover Duration" on the available flights page. It is locked in at a minimum of eight hours and a maximum of nine. While a layover in the three hour range might be advisable, especially on the return, eight is a bit extreme.
Would someone at DL please look into this.
Thanks.
Last edited by RSSrsvp; Apr 23, 2012 at 8:11 am Reason: Merged into the official master thread
Apr 23, 2012 | 6:12 am
#1245
Join Date: Oct 2010
Location: USA
Programs: DL PM - IC RA - HHonors Gold - Hertz Gold - AA - US - CO - Choice Privileges
Posts: 2,085