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-   Delta Air Lines | SkyMiles (https://www.flyertalk.com/forum/delta-air-lines-skymiles-665/)
-   -   Delta computers down (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1783354-delta-computers-down.html)

Dieuwer Aug 8, 2016 6:47 am

Considering Anderson's love of old but proven technology, the DL computer running on Cobol 1.0 must have run into a snag when one (or more) of the triode tubes burned out at the punchcard mainframe. :D

jrkmsp Aug 8, 2016 6:51 am


Originally Posted by wrp96 (Post 27031914)
Hope DL handles the recovery better than Southwest.

I think that's one thing we can count on. Delta's systems will automatically rebook passengers, something Southwest can't do, and it has a good track record of speedy recoveries from cancellations. Sure, today will be messy, but I doubt we'll see the scale of cancellations Southwest did — especially into the next few days.

bubbashow Aug 8, 2016 6:53 am


Originally Posted by FlyerGuy10 (Post 27031853)
I'm sure many on FT are considering this right now but what do you guys think about grabbing a refundable ticket and heading to the airport for a possible VDB?

Sounds like completely immoral activity that borders on fraudulent. Is it at the VDB you tell DL how valuable of a flyer you are?

btonkid12345 Aug 8, 2016 6:55 am


Originally Posted by bubbashow (Post 27031941)
Sounds like completely immoral activity that borders on fraudulent. Is it at the VDB you tell DL how valuable of a flyer you are?

^

KDCAflyer Aug 8, 2016 6:56 am


Originally Posted by bubbashow (Post 27031941)
Sounds like completely immoral activity that borders on fraudulent. Is it at the VDB you tell DL how valuable of a flyer you are?

Yeah, anyone who does this should have their accounts cancelled. A certain blogger out there was banned from United Airlines for similar activity.

MSPeconomist Aug 8, 2016 6:59 am


Originally Posted by FlyerGuy10 (Post 27031853)
I'm sure many on FT are considering this right now but what do you guys think about grabbing a refundable ticket and heading to the airport for a possible VDB?

That's disgusting.

It takes seats from inventory so that they're not available for those who are stuck and need that space. Plus you tie up GA time as they're trying to get delayed flights out ASAP.

FlyerGuy10 Aug 8, 2016 6:59 am


Originally Posted by bubbashow (Post 27031941)
Sounds like completely immoral activity that borders on fraudulent. Is it at the VDB you tell DL how valuable of a flyer you are?

Let's not moralize here, lots of people on this forum have openly discussed doing this in the past

jacobac00 Aug 8, 2016 6:59 am


Originally Posted by raehl311 (Post 27031832)
These systems are never supposed to just lose power ever, and they are never supposed to all just be off at the same time ever.

So yeah, totally plausible... They have to bring the systems back up, probably in a certain order, and make sure they're talking to each other right.

This sort of thing is just never supposed to happen so recovery is likely very manual and slow.

If you design the system right, it doesn't matter. If you don't pay your tech debt and have systems that are 30 years old but "proven", then yes, a lot of down time when something "unexpected" happens is a given. If you can't account for a "never supposed to happen" you need to fire your IT heads because their disaster recovery plan is junk.

Which is why it's a shame that they will never be transparent about what really happened. Those of us in the trade would love to learn from their mistakes.

jacobac00 Aug 8, 2016 7:00 am


Originally Posted by MSPeconomist (Post 27031958)
That's disgusting.

Well, this is the Delta forum. :D

rileydogmi Aug 8, 2016 7:00 am

On TPA-ATL - pilot said ground stop in ATL extended until 9:15am EST - we are sitting off runway waiting for takeoff. This is the 5am flight - boarded at 8:15am

DiverDave Aug 8, 2016 7:01 am


Originally Posted by bubbashow (Post 27031941)
Sounds like completely immoral activity that borders on fraudulent. Is it at the VDB you tell DL how valuable of a flyer you are?

You nailed it. ^ ^

Though I would think about most flights would be zeroed out while everything gets sorted.

Fortunately, I am not flying today, but I am sure the cleanup will continue into tomorrow when I am flying.

David

MSPeconomist Aug 8, 2016 7:02 am


Originally Posted by mbwmbw (Post 27031860)
I just purchased 5 tickets and called in and they are sending me $300 per a ticket since I am delayed. $1,500 nice :)

It's fraudulent ticketing if you didn't intend to fly or if the tickets are inconsistent (contradict each other). If audited, your FF account could be nuked for this.

BobH Aug 8, 2016 7:02 am

Network radio says system is back up --- lots of bumping opportunities today???

Bob H

hoff41 Aug 8, 2016 7:04 am


Originally Posted by mbwmbw (Post 27031860)
I just purchased 5 tickets and called in and they are sending me $300 per a ticket since I am delayed. $1,500 nice :)

Hope thats a joke, pretty underhanded...

walterD Aug 8, 2016 7:06 am

According to the flight captain of JFK-SLC this morning, a routine scheduled switch to the backup generator this morning at 2:30am caused a fire that destroyed both the backup and the primary. Firefighters took a while to extinguish the fire. Power is now back up and 400 out of the 500 servers rebooted, still waiting for the last 100 to have the whole system fully functional.


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