FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Delta Air Lines | SkyMiles (https://www.flyertalk.com/forum/delta-air-lines-skymiles-665/)
-   -   Delta computers down (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1783354-delta-computers-down.html)

MSPeconomist Aug 8, 2016 8:23 am

Now I see flights being zeroed out, starting with one that's delayed (but past scheduled departure time) and then the next two, followed by one with very little availability and then the last nonstop late this evening seems too ahve lots of inventory in all fare classes according to EF.

ScrodmanFL Aug 8, 2016 8:24 am


Originally Posted by MasterGeek (Post 27032122)
I didn't book a flight with Delta. Is there a way to pose as a victim and get some compensation ?

Here's a good lawyer for ya:

https://en.wikipedia.org/wiki/Jackie_Chiles

KDCAflyer Aug 8, 2016 8:24 am


Originally Posted by wrp96 (Post 27032348)
Only if AA doesn't have it's own meltdown anytime soon.

They have a meltdown if there's a thunderstorm within 300 miles of DFW or ORD.


Originally Posted by MasterGeek (Post 27032357)
This is just Karma biatch punishing Delta for its shady non-transparent award flight practices :D

Yeah, sure it is. :rolleyes:

Bear4Asian Aug 8, 2016 8:25 am

A couple things:

Just checked three future trips on Delta.com. Nine days, 44 days and 99 days out mix of international and domestic. All are exactly the same as yesterday when I monitored. No changes.

I've read through most of 13 pages of this string and there's some pretty rank speculation. It's easy to throw stones, especuially for self appointed experts. Having said that, Delta should be transparent about what really happened.

MSPeconomist Aug 8, 2016 8:28 am


Originally Posted by MasterGeek (Post 27032122)
I didn't book a flight with Delta. Is there a way to pose as a victim and get some compensation ?

Are you from Philadelphia? On time a city bus with about ten passengers was involved in a minor accident. About two hundred people filed claims for back injuries.

xliioper Aug 8, 2016 8:29 am


Originally Posted by Falimz (Post 27032341)
Yea, that's true. But with airlines, the customer impact and lost good will from outages like this is huge. If I can't place an order with Amazon for the day or 2 it's not nearly as big a deal.

Sounds like you are not familiar with AWS and cloud-based services. Many thousands of customers were affected that had nothing to do with taking orders on Amazon.

StayingHomeIsBetter Aug 8, 2016 8:30 am


Originally Posted by walterD (Post 27032000)
According to the flight captain of JFK-SLC this morning, a routine scheduled switch to the backup generator this morning at 2:30am caused a fire that destroyed both the backup and the primary. Firefighters took a while to extinguish the fire. Power is now back up and 400 out of the 500 servers rebooted, still waiting for the last 100 to have the whole system fully functional.

If this is true, locating the back-up close enough to the primary such that a single event (fire) can take them both out is rather shortsighted.

Miesque Aug 8, 2016 8:30 am


Originally Posted by gooselee (Post 27032321)
Posting mostly to follow the updates.

Have a domestic flight Wednesday night and then leave for vacation on Thursday. Assuming/hoping that the long-hauls are getting priority as things get back online and things will have settled down a bit by then...


I have a domestic flight with one connection Wed night (to kick off my long weekend vacation) and they are not long haul so I am really hoping this works itself through the system by then because I am pretty sure RIC-ATL and ATL-ORD are going to be at the low end of the priority list.

I do really feel for those that had morning flights today, what an incredibly crappy way to start a work week.

SSF556 Aug 8, 2016 8:34 am

My flight today GSP to FLL has up and disappeared like a fart in the wind...

malexander131 Aug 8, 2016 8:36 am


Originally Posted by MSPeconomist (Post 27032379)
Are you from Philadelphia? On time a city bus with about ten passengers was involved in a minor accident. About two hundred people filed claims for back injuries.

Haha. SEPTA (Philadelphia's transit agency) actually worked with the state AG at one point a few years ago and staged something like this as a honeypot. Something like 40 people tried to file claims and got subsequently arrested for fraud...

Start_at_UIN Aug 8, 2016 8:39 am

FWIW I was able to OLCI for my flight tomorrow @ 9:21AM no prob. Was looking at SDC options and some of the later flights had quite a bit of availability, but didn't need to SDC since the 8:17 Cape Air flight was full and the main reason I wanted to SDC was getting off the 6AM.

StayingHomeIsBetter Aug 8, 2016 8:44 am

http://creativejamie.files.wordpress...t-drinking.jpg

My sympathies to all the delayed Pax.

And... it looks like I picked the right week to choose Amtrak. :D



And, also... there is a certain fraternity here who will be delayed posting since they are busy contacting their brokers. ;)

jadenus Aug 8, 2016 8:46 am


Originally Posted by StayingHomeIsBetter (Post 27032394)
If this is true, locating the back-up close enough to the primary such that a single event (fire) can take them both out is rather shortsighted.

I agree, it is. But occurrences like these are how you get new controls in place. The control before probably read "Servers must have a backup power supply with sufficient capacity to sustain the servers until the primary can be brought back online." Now it's the same, except "...and must be located far enough away..."

gooselee Aug 8, 2016 8:50 am


Originally Posted by Miesque (Post 27032399)
I have a domestic flight with one connection Wed night (to kick off my long weekend vacation) and they are not long haul so I am really hoping this works itself through the system by then because I am pretty sure RIC-ATL and ATL-ORD are going to be at the low end of the priority list.

I do really feel for those that had morning flights today, what an incredibly crappy way to start a work week.

Yeah. I'm also extremely glad I'm not travelling for work today/this week.

That said, my flight on Wednesday is a short one to position for the long haul. But it's ATL-DTW so hopefully hub-hub is on my side if things aren't worked out by then.

For everyone's sake, I do hope things are reasonably back to normal by then.

mudpuppy Aug 8, 2016 8:52 am


Originally Posted by StayingHomeIsBetter (Post 27032394)
If this is true, locating the back-up close enough to the primary such that a single event (fire) can take them both out is rather shortsighted.

In order to have primary and backup systems, there has to be a way to switch between the two. I don't know this is what happened in this case, but failure at that interconnect point, especially a catastrophic failure involving an arc and fire of the interconnect throwover switch, can easily damage both the primary and backup. Hopefully they can isolate that damage and bring back one of the systems, but by then apparently Delta's IT system was in a critical failure.

I'm an engineer at an electric utility and these types of failures aren't everyday occurrences, but they do happen and are foreseeable. To me it's incredible Delta isn't able to fail over their data system to another location in case of a power outage.


All times are GMT -6. The time now is 4:08 pm.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.