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-   Delta Air Lines | SkyMiles (https://www.flyertalk.com/forum/delta-air-lines-skymiles-665/)
-   -   Delta computers down (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1783354-delta-computers-down.html)

scongro Aug 8, 2016 6:22 am


Originally Posted by RTW1 (Post 27031793)
Sensible IT'ers would make it their fist priority to get the systems back up, then evaluate what went wrong and only then take action. Knee jerks reactions based on news stories are normally the wrong ones.... So let's see what the problem really was.

No dispute there-getting angry in the heat of it doesn't help-I've been there before (albeit with a much smaller company than DL) and that's exactly what you do-get things working and then establish what exactly happened and remediate so you can avoid that in the future. It just wouldn't be shocking for the "remediate" to involve personnel changes.

raehl311 Aug 8, 2016 6:24 am


Originally Posted by rylan (Post 27031770)
Guess I'm glad I went home home yesterday night instead of taking a redeye and being stuck at my connection point...

So systems down for over 5hrs due to a power failure? Anyone else think that its plausible that is just a coverup story for a outside network instruction/hack?

These systems are never supposed to just lose power ever, and they are never supposed to all just be off at the same time ever.

So yeah, totally plausible... They have to bring the systems back up, probably in a certain order, and make sure they're talking to each other right.

This sort of thing is just never supposed to happen so recovery is likely very manual and slow.

PAX_fips Aug 8, 2016 6:25 am

I would put some money on storage fabric failure. Was with a "task force" to repair that at a large german car maker -- took two days+nights w/ some 50 people. And yes, heads rolled later, not upfront.

BOSstorageguy Aug 8, 2016 6:25 am

I've seen it happen before so it is possible, but did someone forget to fuel up the generators? :confused:

Thankfully I'm not flying anywhere this week.

MSPeconomist Aug 8, 2016 6:27 am

Maybe they forgot to feed the mice so that at some point those guys just stopped running in their little wheels to generate the power.

FlyerGuy10 Aug 8, 2016 6:30 am

VDB
 
I'm sure many on FT are considering this right now but what do you guys think about grabbing a refundable ticket and heading to the airport for a possible VDB?

scongro Aug 8, 2016 6:31 am


Originally Posted by BOSstorageguy (Post 27031838)
I've seen it happen before so it is possible, but did someone forget to fuel up the generators? :confused:

Thankfully I'm not flying anywhere this week.

I've seen stranger, but it sounds unlikely. Typically you test the generators at a regular interval so you have a refuel contract (assuming you're not on a natural gas line which I've personally never been). They come and top off the tanks because even the generator test will use some amount of NatGas.

The more plausible answer (given that we're all on the outside) is a battery failure. The generator can't kick on the second you lose power, so the batteries provide a bridge, if you will. Generally the batteries are only rated for a few minutes (as in design, they would only be used for seconds). However, something that can happen is from years and years of sitting there (or other reasons), the batteries don't have as much power so basically, the bridge collapses between utility power and generator power, and thus you have a power failure.

mbwmbw Aug 8, 2016 6:31 am


Originally Posted by FlyerGuy10 (Post 27031853)
I'm sure many on FT are considering this right now but what do you guys think about grabbing a refundable ticket and heading to the airport for a possible VDB?

I just purchased 5 tickets and called in and they are sending me $300 per a ticket since I am delayed. $1,500 nice :)

nevansm Aug 8, 2016 6:34 am


Originally Posted by RTW1 (Post 27031742)
What a lousy boss you would be, drawing conclusions without even knowing all the facts :td:.

In my example, the architect would probably be the one getting canned for bad guidance actually.

In all reality, everything can be redundant, simply put. Knowing only that Deltamatic is IBM zSeries or pSeries based, it's hard for me to believe that indeed it wasn't an outside system that caused the failure.

I hope they are transparent in what happened (even if it is something stupid).

Every1 Get A Life Aug 8, 2016 6:35 am


Originally Posted by FlyerGuy10 (Post 27031853)
I'm sure many on FT are considering this right now but what do you guys think about grabbing a refundable ticket and heading to the airport for a possible VDB?

Sleaze

jrkmsp Aug 8, 2016 6:35 am

I see more and more flights from foreign stations taking off. But still nothing mainline from nearby MSP. A couple Endeavour CRJs have departed.

readywhenyouare Aug 8, 2016 6:40 am

Great news, Deltamatic is back up and running!

http://i64.tinypic.com/xo2oe8.png

raehl311 Aug 8, 2016 6:42 am


Originally Posted by jrkmsp (Post 27031883)
I see more and more flights from foreign stations taking off. But still nothing mainline from nearby MSP. A couple Endeavour CRJs have departed.

Not surprising. They need the once-a-day jumbos moving and they also have the most time before arrival to get gates cleared etc.

Flights that land an hour after takeoff they may not be ready to deal with yet.

nevansm Aug 8, 2016 6:44 am


Originally Posted by readywhenyouare (Post 27031901)
Great news, Deltamatic is back up and running!

http://i64.tinypic.com/xo2oe8.png

Haven't seen that prompt in ages. HIMEM.exe was the WORST!

wrp96 Aug 8, 2016 6:45 am

Hope DL handles the recovery better than Southwest.


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