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-   Delta Air Lines | SkyMiles (https://www.flyertalk.com/forum/delta-air-lines-skymiles-665/)
-   -   Delta computers down (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1783354-delta-computers-down.html)

rylan Aug 8, 2016 6:07 am

Guess I'm glad I went home home yesterday night instead of taking a redeye and being stuck at my connection point...

So systems down for over 5hrs due to a power failure? Anyone else think that its plausible that is just a coverup story for a outside network instruction/hack?

LoganFlyer Aug 8, 2016 6:07 am

A couple of flights here at Logan are now boarding. But the BP scanners aren't registering the BPs correctly, so they're having to manually process the boarding.

MSPeconomist Aug 8, 2016 6:09 am

There's a waiver posted on delta.dumb for all DL travel today: Rebook and fly by August 12th with change fees waived, but you pay the fare difference or cancel for a voucher, again with the change fee waived. Of course, full refunds for cancelled or badly delayed flights are available.

ADDED: The app seems to be back up. I can check flight status, which I couldn't do earlier.

scongro Aug 8, 2016 6:10 am

Quote:

Originally Posted by rylan (Post 27031770)
So systems down for over 5hrs due to a power failure? Anyone else think that its plausible that is just a coverup story for a outside network instruction/hack?

Without being on the inside who knows, but if systems go down hard, it could definitely happen. Plus, when systems go down hard that means they aren't shut down in sequence (which a lot of systems have to be), so it could be a mess for a long, long time.

Typically when there's a intrusion, systems are working sporadically. It sounds like from a few folks here that for a period, core systems were just offline.

yoogene Aug 8, 2016 6:11 am

Flight from ILM Wilmington to LGA just started boarding.

rylan Aug 8, 2016 6:11 am

So did all of the NRT-US flights get cxld due to timeouts or missing the curfew?

RTW1 Aug 8, 2016 6:12 am

Quote:

Originally Posted by scongro (Post 27031764)
Not to go down this route, but I'm in IT as well and I feel the exact same way as the poster that said, "heads would roll". A company like Delta employs quite a lot of people to ensure this exact thing doesn't happen.

Sensible IT'ers would make it their fist priority to get the systems back up, then evaluate what went wrong and only then take action. Knee jerks reactions based on news stories are normally the wrong ones.... So let's see what the problem really was.

RatherBeOnATrain Aug 8, 2016 6:13 am

NPR reporting airport flight status boards are incorrect
 
National Public Radio just reported (about 8:10 AM EST) that airport flight status boards are incorrect -- the boards are showing that flights are on time, but the flights are really cancelled.

pvn Aug 8, 2016 6:14 am

miles from my flights last night have posted.

mother- Aug 8, 2016 6:15 am

Quote:

Originally Posted by RTW1 (Post 27031793)
https://media.licdn.com/mpr/mpr/shri...M2IzMzg1MQ.jpgSo let's see what the problem really was.


bretthexum Aug 8, 2016 6:15 am

NRT-LAX is now boarding ... Let's see if we get in air tho

jmgriffin Aug 8, 2016 6:17 am

It's pretty wild to see that only 24 Delta aircraft are airborne at the moment:

http://weekendblitz.com/wp-content/u...2-1000x467.png

http://weekendblitz.com/wp-content/u...3-1000x498.png

Duke787 Aug 8, 2016 6:19 am

Best of luck to all y'all flying today.

I remember getting caught up in one of UAs outages in 2012 when all sCO flights were fine but all sUA flights were down and I was in SFO waiting to get on an sUA 777 back to IAD. Took about 5 hours before we finally got out.

Hopefully things get back up and running soon

SSF556 Aug 8, 2016 6:20 am

Epic :td:

jrkmsp Aug 8, 2016 6:21 am

Quote:

Originally Posted by jmgriffin (Post 27031814)
It's pretty wild to see that only 24 Delta aircraft are airborne at the moment:

http://weekendblitz.com/wp-content/u...2-1000x467.png

http://weekendblitz.com/wp-content/u...3-1000x498.png

Just did this as well. Surreal.


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