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carvalh2 Apr 29, 2010 8:12 am

I did run into this situation at PHL once.

CO 1E Apr 29, 2010 8:12 am


Originally Posted by Phudnik (Post 13865063)
I agree. I'd be shocked if anything improved for consumers. It seems to me mergers in this business combine the worst features of each company from a consumer point of view.

! One need only take a gander at the new DL/NW to see where the consumer will end up after CO and UA unite.

! Higher fares: check.

! Massive mileage devaluation/redemption rate inflation: check.

! Drastically reduced saver award availability: check.

:rolleyes:

Phudnik Apr 29, 2010 8:13 am


Originally Posted by CO 1E (Post 13865074)
! I think PHL is my least favorite hub airport in the country.

! I have only experienced PHL as an O&D airport, and it's not bad for that (decent shops and restaurants; the new D-E connector helps). The worst airport I have connected in is the old "bus terminal" at CVG.


Originally Posted by carvalh2 (Post 13865089)
Many CO PHL employees can be :rolleyes: but some are ^.

! That is true of all airline employees at PHL, with the exception of anyone who works in terminal F'ed, who are uniformly awful (outside of the people at the US club, who are great.)

belynch Apr 29, 2010 8:14 am


Originally Posted by ConciergeMike (Post 13865111)
! You have good reason for this opinion:

! The absurdity of terminal F'ed.

CO 1E Apr 29, 2010 8:14 am


Originally Posted by sdm1130 (Post 13865084)
+1. It's actually lower than ATL in my book and I really hate ATL.

! Agree on both counts. At least ATL runs somewhat smoothly (relative to PHL).

Steph3n Apr 29, 2010 8:16 am

! I am busy at work, what is new

CO 1E Apr 29, 2010 8:16 am


Originally Posted by ConciergeMike (Post 13865053)
Maybe teh routing rules will stay in place.

! Whose: CO's or UA's?

Phudnik Apr 29, 2010 8:16 am


Originally Posted by Phudnik (Post 13865126)
terminal F'ed


Originally Posted by belynch (Post 13865131)
terminal F'ed

! Great :rolleyes: think alike.

Hartmann Apr 29, 2010 8:16 am

I am a little frustrated with the Le Meridien SFO. I called the corporate number yesterday to get a folio, they transferred me to the hotel who sent me the folio by e-mail. Great.

While I had the employee on the phone I mentioned that the $8 charge needed to be removed so she said she would transfer me to accounting, who was out of the office.

This is the second time I've had issues with billing and dealing with accounting. The first time I never received a call back from the hotel until I escalated the issue and now I don't expect call back until I do the same.

ConciergeMike Apr 29, 2010 8:17 am


Originally Posted by carvalh2 (Post 13865115)
I did run into this situation at PHL once.


Originally Posted by carvalh2 (Post 13651329)
and did not even bother to look at the guys card.

! Happened to me at PHL when I listed Copa Connection for teh companion upgrade.

! GA just (indifferently, he is the putz that I speak of) took my word for it that I was *G, and did his best to look pissed off that I was asking him to do something outside the ordinary.

! Compare this to the GA at PHL who was kind enough to list us for upgrades for an onward flight when we were on space-available certs.

ConciergeMike Apr 29, 2010 8:18 am


Originally Posted by CO 1E (Post 13865150)
! Whose: CO's or UA's?

! UA's would be something of a more logical choice, no?

! More hubs and more outstations means more potential connections for people, ergo more allowable segments.

photog72 Apr 29, 2010 8:18 am


Originally Posted by ConciergeMike (Post 13865111)
! You have good reason for this opinion:

! - Presence of US
! - Delay prone
! - It's Philly
! - Poor concourse design for aircraft movement

! All that being said, my experience is typically different from the majority of the population here.

! I fly for leisure exclusively, and I prefer early morning flights. I have no
! place to be, and I generally leave at gawdawful times of the morning, so
! there are few times when I become frustrated by cascading problems.

+1. Having lived in PHL as an O&D pax, I never really had problems there. Took off in the early morning, and arrived late in the evening. Always avoided the rush.


Originally Posted by CO 1E (Post 13865074)
! I think PHL is my least favorite hub airport in the country.

MIA is my least favorite. I haven't been there since the new terminal was built. Is it any better?

ConciergeMike Apr 29, 2010 8:19 am


Originally Posted by Hartmann (Post 13865157)
I am a little frustrated with the Le Meridien SFO. I called the corporate number yesterday to get a folio, they transferred me to the hotel who sent me the folio by e-mail. Great.

While I had the employee on the phone I mentioned that the $8 charge needed to be removed so she said she would transfer me to accounting, who was out of the office.

This is the second time I've had issues with billing and dealing with accounting. The first time I never received a call back from the hotel until I escalated the issue and now I don't expect call back until I do the same.

! Hotel accounting is damn near always "out of the office".

Hartmann Apr 29, 2010 8:19 am


Originally Posted by photog72 (Post 13865173)
MIA is my least favorite. I haven't been there since the new terminal was built. Is it any better?

The new terminal is very nice.

The AA terminals are :rolleyes:

Steph3n Apr 29, 2010 8:21 am


Originally Posted by ConciergeMike (Post 13865053)
Maybe teh routing rules will stay in place.

! .bomb routing rules are already creeping into co search results.
! am seeing a lot of 4+ segment trips for only $10 more than cheapest.

! trip to FLL was offered to go IAH and CLE, for $20 more, but timing all bad I am in rush of late.


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