Citi Platinum AMEX has been upgraded [includes 2011 conversion discussion]
Mar 31, 2008, 3:25 pm
#406
Join Date: Oct 2006
Location: AUS, LAX
Programs: AA EXP - 2.2 MM, Admirals Club, Hilton Diamond, Marriott Titanium, Avis Presidents, National Exec
Posts: 1,581
Mar 31, 2008, 3:26 pm
#407
Join Date: Oct 2006
Location: AUS, LAX
Programs: AA EXP - 2.2 MM, Admirals Club, Hilton Diamond, Marriott Titanium, Avis Presidents, National Exec
Posts: 1,581
That absolutely sucks. I thought it was based on Expedia $ value; why would it be blacked out then? Or is this just the entre service?
Mar 31, 2008, 3:36 pm
#408
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
Methinks you are confusing two features. ThankYou points can be redeemed for flights through Expedia. There are no blackout dates or capacity restrictions, but there is a cost cap which effectively limits availability. The companion program is separate. No points are redeemed. Expedia is not involved. Different rules.
Apr 2, 2008, 2:54 pm
#409
Join Date: Oct 2006
Location: AUS, LAX
Programs: AA EXP - 2.2 MM, Admirals Club, Hilton Diamond, Marriott Titanium, Avis Presidents, National Exec
Posts: 1,581
Methinks you are confusing two features. ThankYou points can be redeemed for flights through Expedia. There are no blackout dates or capacity restrictions, but there is a cost cap which effectively limits availability. The companion program is separate. No points are redeemed. Expedia is not involved. Different rules.
1) I heard some different answers for this, can someone answer with certainty. How do I get the fixed rate mileage? I have both a Citi TYP account and an Expedia one.
2) Where do I sign-up for the Citi Monitoring thingy; I know I can probably find this on my own, but I thought I'd ask in case anyone had a direct link.
Thx
Apr 2, 2008, 3:25 pm
#410
Join Date: Oct 2006
Location: AUS, LAX
Programs: AA EXP - 2.2 MM, Admirals Club, Hilton Diamond, Marriott Titanium, Avis Presidents, National Exec
Posts: 1,581
Looks like I got the identity monitor working just fine. I can't add my expedia account but it says to call so I'll do that.
Apr 2, 2008, 4:09 pm
#411
Join Date: Jan 2007
Posts: 5,679
It's VIP Service desk. They are pretty good so far. They've been able to do both domestic and international dinner reservations with out a hitch. I suspect that Amex Plat is a little better with special deals and pre-blocked tables at trendy places, but as far as low Annual fee credit cards go, they have been the best.
Apr 2, 2008, 4:56 pm
#412
Join Date: Oct 2006
Location: AUS, LAX
Programs: AA EXP - 2.2 MM, Admirals Club, Hilton Diamond, Marriott Titanium, Avis Presidents, National Exec
Posts: 1,581
Thanks. It's of little value to me. I never used my AMEX PLTs desk. It just feels weird taking advice from a stranger. Also, I have two people I've worked with with Centurions and these are the two experiences; one experience with each person:
1. Trying to get dinner in Vegas with friend 1. Calls Centurion to try and get us a seat at Nobu and no-can-do. Del Frisco = no can do, Eiffel Tower Restaurant = no again. I can't remember where they got us into, but they did suggest some place I never heard of that wasn't all that packed. So clearly it's not like a Centurion concierge calls and places make room.
2. Reserved two hotel rooms in Great Neck, NY for me and boss (person #2). Get to hotel, receptionist tells us they only show one reservation and they have no vacancy. Only solution offered was to call AMEX since he said the error was on their part or for us to share a room.
Boss calls Centurion, explains situation. Centurion calls front desk (we're standing there) and the guy says, "There's nothing I can do like five times and starts getting rude and ultimately hangs up." There's only like two nice hotels in Great Neck, Centurion called the other one and also no vacancy. We gave up and ended up sharing a room.
I kind of understand the hotel experience since you can't make a room out of nothing. Giving us an open room (I'm sure others hadn't checked in since it was early in the day still, 4pm or so) would've caused issues for other travelers. However, I would think the clout of Centurion might make a hotel consider shafting someone who came in on a cheaptickets reservation and work on getting them different accommodations, but no one did anything out of the ordinary for us here. I felt the service was no different than had I booked with Expedia and got shafted. No apologies or offers, etc.
However, situation#1, restaurants. There's really not set limit on how many people can dine. Some parties take longer than usual, some take less. Fitting in a "VIP" guest with a total party of 2 is doable. Maybe another party waits an extra 10 minutes, maybe they make another table, etc. To hear 4-5 restaurants deny the Centurion concierge really devalued them in my mind.
I suppose I see the value in just getting in a cab and saying, "Make me a reservation at somewhere nice.", but I feel I could get that with a much lesser concierge. With Centurion, I expect to get admitted to places others wouldn't.
I spend 1/2 of what's required for Centurion, and I'd love to have one for some of the other benefits and overall clout, but not for the concierge service.
All that said, I doubt I'll ever use this one's.
1. Trying to get dinner in Vegas with friend 1. Calls Centurion to try and get us a seat at Nobu and no-can-do. Del Frisco = no can do, Eiffel Tower Restaurant = no again. I can't remember where they got us into, but they did suggest some place I never heard of that wasn't all that packed. So clearly it's not like a Centurion concierge calls and places make room.
2. Reserved two hotel rooms in Great Neck, NY for me and boss (person #2). Get to hotel, receptionist tells us they only show one reservation and they have no vacancy. Only solution offered was to call AMEX since he said the error was on their part or for us to share a room.
Boss calls Centurion, explains situation. Centurion calls front desk (we're standing there) and the guy says, "There's nothing I can do like five times and starts getting rude and ultimately hangs up." There's only like two nice hotels in Great Neck, Centurion called the other one and also no vacancy. We gave up and ended up sharing a room.
I kind of understand the hotel experience since you can't make a room out of nothing. Giving us an open room (I'm sure others hadn't checked in since it was early in the day still, 4pm or so) would've caused issues for other travelers. However, I would think the clout of Centurion might make a hotel consider shafting someone who came in on a cheaptickets reservation and work on getting them different accommodations, but no one did anything out of the ordinary for us here. I felt the service was no different than had I booked with Expedia and got shafted. No apologies or offers, etc.
However, situation#1, restaurants. There's really not set limit on how many people can dine. Some parties take longer than usual, some take less. Fitting in a "VIP" guest with a total party of 2 is doable. Maybe another party waits an extra 10 minutes, maybe they make another table, etc. To hear 4-5 restaurants deny the Centurion concierge really devalued them in my mind.
I suppose I see the value in just getting in a cab and saying, "Make me a reservation at somewhere nice.", but I feel I could get that with a much lesser concierge. With Centurion, I expect to get admitted to places others wouldn't.
I spend 1/2 of what's required for Centurion, and I'd love to have one for some of the other benefits and overall clout, but not for the concierge service.
All that said, I doubt I'll ever use this one's.
Apr 14, 2008, 6:31 pm
#414
Join Date: Dec 2006
Location: USA
Posts: 3,945
PS: Welcome to Flyertalk!
May 12, 2008, 6:29 am
#415
Suspended
Join Date: Aug 2005
Location: BOS
Posts: 15,027
1. Login to your expedia.com account.
2. Under account overview, go to ThankYou Network options and click on "Update your ThankYou account number".
3. Delete your ThankYou Network account number.
4. Hit "Accept these changes".
5. Go back to the Account overview.
6. Click on "Learn how to enroll in ThankYou Network".
7. Hit "Sign in" under "Have an Expedia Account".
8. It will take you to "Become a ThankYou Member" page. Fill in all the information as if you are signing up for ThankYou Network membership for the first time. Complete this process to generate a new ThankYou Network account number.
9. Go back to "Account overview" by clicking on "Account" at the top of the page and enter or update your newly generated ThankYou Account number into the "ThankYou Network options". In most cases, it should have already been updated automatically when you generate a new account number.
10. Copy this account number and go to you ThankYou Network account at www.thankyou.com and add this new account as one of the sponsor.
11. Bingo!
2. Under account overview, go to ThankYou Network options and click on "Update your ThankYou account number".
3. Delete your ThankYou Network account number.
4. Hit "Accept these changes".
5. Go back to the Account overview.
6. Click on "Learn how to enroll in ThankYou Network".
7. Hit "Sign in" under "Have an Expedia Account".
8. It will take you to "Become a ThankYou Member" page. Fill in all the information as if you are signing up for ThankYou Network membership for the first time. Complete this process to generate a new ThankYou Network account number.
9. Go back to "Account overview" by clicking on "Account" at the top of the page and enter or update your newly generated ThankYou Account number into the "ThankYou Network options". In most cases, it should have already been updated automatically when you generate a new account number.
10. Copy this account number and go to you ThankYou Network account at www.thankyou.com and add this new account as one of the sponsor.
11. Bingo!
May 12, 2008, 2:11 pm
#417
Original Poster
Join Date: Mar 2007
Programs: DL Plat, AA Plat, HH Diamond, Marriott Gold, SPG Gold, AMEX Plat, Merrill+, Citi AMEX Chairman
Posts: 463
May 12, 2008, 2:36 pm
#418
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
Computer databases are not always updated instantly. Wait a few days, try to merge the Expedia assigned ThankYou account number to the one you are using to accumulate points. If it still doesn't work call ThankYou Network customer service (not the customer service number for your card), and ask them to fix it.
May 12, 2008, 3:15 pm
#419
Suspended
Join Date: Aug 2005
Location: BOS
Posts: 15,027
Computer databases are not always updated instantly. Wait a few days, try to merge the Expedia assigned ThankYou account number to the one you are using to accumulate points. If it still doesn't work call ThankYou Network customer service (not the customer service number for your card), and ask them to fix it.
May 12, 2008, 6:09 pm
#420
Join Date: Jul 2006
Location: East Coast
Programs: All major Airlines, Hotel Chains, Credit Cards and Car Rentals
Posts: 1,263