Jan 6, 2020, 3:22 pm
Last edit by: motoridersd
THIS IS THE 2020 EDITION OF THE RETENTION OFFER THREAD.
THE THREAD IS NOW ARCHIVED.
PLEASE FOLLOW THE DISCUSSION HERE:
https://www.flyertalk.com/forum/chase-ultimate-rewards/2031754-chase-retention-offers-2021-a.html
Please give us the following data:
Current retention offers (specify the date [mm/dd/yyyy], the card, the offer, how long you had the card and yearly spend)
When you call, you MUST ask if there are any offers on your account. Don't ask for an AF waiver, ask if they can credit your account the $95 (or whatever your AF is) to your account. They cannot remove the AF, but they can credit an amount to offset it. If you cancel your card within 30 days of receiving retention bonus, then Chase may claw back that bonus Note that Chase has shortened the period in which you can close the card and get the fee refunded. It is 30 days for most (or all?) cards.
If you don't get a retention bonus, the card you are holding may have the option of a downgrade. Cards that are downgraded may be upgraded at a later date. Consolidated discussion of that topic is here: http://www.flyertalk.com/forum/chase...16-onward.html
The archived 2019 edition is here: https://www.flyertalk.com/forum/chas...rs-2019-a.html
Chase IHG Rewards Club Premier VISA
6/9/20 - No offers. Paid the $89 annual fee
7/13/20 - No offers, cancelled (card opened March 2016 and upgraded to Premier in April 2020, but zero spend on it)
12/11/20 no offers (no spend) called twice
Chase IHG rewards Club Mastercard (older version of Chase IHG)
9/9/20- $25 credit. Zero spend.
11/25/20 - $25 credit. Zero spend required.
12/1/20 - $25 credit. Zero Spend required. Almost zero spend on card and have had it ~5 years, first retention offer.
12/7/20 - $25 credit, Zero spend required, Almost Zero Spend, had card for 7 years, first retention offer
Chase Sapphire Preferred
7/6/2020 offered and took $60 account credit, had card since 2011, $100,000 spend
12/26/2020 offered $60 statement credit. accepted. Took less than 1 min. Had card for 5 yrs. Spend ~10K this year.
12/26/2020 no retention offer. Downgraded to Freedom Unlimited. Spend, ~$6K a year.
1/2/2021 Many years, variable spend, 2019 was probably around 10K (as a Reserved), 2020 less for obvious reasons, no offer, closed
Chase Sapphire Reserve
12/30/2020 Offered $150. Annual spend ~ $40k. AF hit 1 December
Chase World of Hyatt Visa
9/4/20 No offer, had a high spend
11/19/20: $35 statement credit
Chase MP Explorer
13 Nov 2020, offered and accepted $60 credit, had card since 2004, $8000 spend in 2019, $800 year to date
Chase Marriott Boundless
03 Dec 2020. Offered and accepted $50 credit (towards $95 fee) with no spend required. $0 spend in last 12 months.
Chase Ritz Carlton Visa
31 Dec 2020. Offered and accepted $150 statement credit with no spend requirement. <$5k spend in 2020.
Chase Retention Offers (2020/ARCHIVED)
Jun 14, 2020, 9:09 am
#136
Join Date: Nov 2016
Posts: 121
Marriott Boundless - negligible spend on card (~$100), paid AFs for the past few times.
Called twice, both times reps immediately replied no credits available...doesn't feel like they even tried to look.
Called twice, both times reps immediately replied no credits available...doesn't feel like they even tried to look.
Last edited by Yunnnn; Jun 14, 2020 at 9:14 am
Jun 15, 2020, 11:28 am
#137
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
British Airways
Offered a $50 statement credit, no spend. No other offers. Accepted.
Jun 15, 2020, 1:31 pm
#138
Moderator: Chase Ultimate Rewards
Join Date: Apr 2005
Location: SFO
Programs: UA 2P, MR LT Plat, IHG Plat, BW Dia, HH Au, Avis PC
Posts: 5,457
Marriott Boundless Personal Card
Marriott Boundless Personal, have had it for years, minimal spend, no offers, even with a supervisor (I didn't ask for one, the front line rep just transferred me without asking)
Will probably cancel... have a few weeks left to decide.
Will probably cancel... have a few weeks left to decide.
Jun 16, 2020, 10:43 am
#139
Join Date: Apr 2014
Posts: 78
United MileagePlus Explorer card. $95 annual fee due yesterday. Not a whole lot of use in the last year. I asked if there was a statement credit or any break on the fee, pointed out I am not traveling lately but hope to do so in the future, and have multiple cards and accounts with Chase (all our banking is there). Was told the only offer was a limited-time low APR rate, which I don't care about. Cancelled.
They were not going to get the $95 either way but could have kept me as a user of the card! ¯\_(ツ)_/¯
They were not going to get the $95 either way but could have kept me as a user of the card! ¯\_(ツ)_/¯
Jun 16, 2020, 2:35 pm
#140
Join Date: Nov 2012
Location: ATL
Programs: Bonvoy Ambassador, Hyatt Globalist, Hilton Gold, AA EXP, UA Silver, former DL DM
Posts: 2,001
Ritz Carlton VISA
Data point: called today to ask whether offers were available (my annual fee just posted) and was told I could receive a $150 "courtesy credit". Not bad! In a year where it's not easy to use the card's benefits, the credit helps justify keeping the card.
Last edited by mia; Jun 16, 2020 at 2:51 pm
Jun 16, 2020, 3:51 pm
#141
Join Date: Mar 2007
Location: MSP
Programs: Marriott Lifetime Titanium, UA Silver, Hertz 5*
Posts: 913
Has anyone seen these $100 credits post on their accounts? I cant seem to recall what time frame he gave me. I had called on 6/11
Jun 16, 2020, 3:52 pm
#142
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
How long does it usually take for a no-spend statement credit retention offer to post?
Jun 16, 2020, 4:48 pm
#143
Join Date: Aug 2002
Posts: 2,219
Jun 17, 2020, 10:43 am
#144
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,018
United MileagePlus Explorer card. $95 annual fee due yesterday. Not a whole lot of use in the last year. I asked if there was a statement credit or any break on the fee, pointed out I am not traveling lately but hope to do so in the future, and have multiple cards and accounts with Chase (all our banking is there). Was told the only offer was a limited-time low APR rate, which I don't care about. Cancelled.
They were not going to get the $95 either way but could have kept me as a user of the card! ¯\_(ツ)_/¯
They were not going to get the $95 either way but could have kept me as a user of the card! ¯\_(ツ)_/¯
Jun 18, 2020, 12:34 pm
#145
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
Jun 19, 2020, 4:33 pm
#146
Join Date: Jul 2013
Posts: 89
Southwest Premier Business
No offers after calling four times in the last two weeks and saying I was thinking of cancelling. The AF posted on June 1st. I've only spent $4 on the card in the last year.
Jun 19, 2020, 8:20 pm
#147
Join Date: Dec 2008
Location: DUB-BOS
Programs: various
Posts: 3,693
Marriott Boundless, 5yrs old, negligible spend.
Encouraged by posts upthread, called up asking for fee relief due to Covid and agent offered to look before telling me no offers. HUCA with same result, other than this time suggesting downgrade to Bold.
3rd time a charm, right - so called up a next day and this time said I was thinking of closing. Agent asked my name.....and then told me account was closed
Called back later and they re-instated it, but stunned how quickly it was closed, especially when I just said I was 'considering' it. Never even asked if I was sure.
The free night is worth the fee for now, though we will see what 2021 brings.
Encouraged by posts upthread, called up asking for fee relief due to Covid and agent offered to look before telling me no offers. HUCA with same result, other than this time suggesting downgrade to Bold.
3rd time a charm, right - so called up a next day and this time said I was thinking of closing. Agent asked my name.....and then told me account was closed
Called back later and they re-instated it, but stunned how quickly it was closed, especially when I just said I was 'considering' it. Never even asked if I was sure.
The free night is worth the fee for now, though we will see what 2021 brings.
Jun 20, 2020, 10:28 am
#148
Join Date: Jul 2013
Posts: 89
That's alarming! I'm just about to give up on trying to get retention offers from Chase, but in the past I've only been able to get an offer (sometimes) by saying I'm thinking of cancelling. I'm surprised you were able to re-open the account.
Jun 20, 2020, 7:50 pm
#149
Join Date: Dec 2008
Location: DUB-BOS
Programs: various
Posts: 3,693
Apparently Chase will re-open within 30 days. No credit pull, same card number.
Jun 21, 2020, 1:44 pm
#150
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,767
Called after 2 weeks when AF billed on June 1st. No offer on Ink Plus owned for 5 years and only had one retention offer at year 2. Spend was about 11K prev 12 months.
May call one more time after statement closed in a few days. This is the only Chase card I have that has transferrability so I may keep it until I am eligible to get another Sapphire card or the Ink Pref in Jan 2021.
May call one more time after statement closed in a few days. This is the only Chase card I have that has transferrability so I may keep it until I am eligible to get another Sapphire card or the Ink Pref in Jan 2021.