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Old Jan 6, 2020, 3:22 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: motoridersd

THIS IS THE 2020 EDITION OF THE RETENTION OFFER THREAD.
THE THREAD IS NOW ARCHIVED.
PLEASE FOLLOW THE DISCUSSION HERE:
https://www.flyertalk.com/forum/chase-ultimate-rewards/2031754-chase-retention-offers-2021-a.html

Please give us the following data:
Current retention offers (specify the date [mm/dd/yyyy], the card, the offer, how long you had the card and yearly spend)

When you call, you MUST ask if there are any offers on your account. Don't ask for an AF waiver, ask if they can credit your account the $95 (or whatever your AF is) to your account. They cannot remove the AF, but they can credit an amount to offset it. If you cancel your card within 30 days of receiving retention bonus, then Chase may claw back that bonus Note that Chase has shortened the period in which you can close the card and get the fee refunded. It is 30 days for most (or all?) cards.

If you don't get a retention bonus, the card you are holding may have the option of a downgrade. Cards that are downgraded may be upgraded at a later date. Consolidated discussion of that topic is here: http://www.flyertalk.com/forum/chase...16-onward.html

The archived 2019 edition is here: https://www.flyertalk.com/forum/chas...rs-2019-a.html

Chase IHG Rewards Club Premier VISA

6/9/20 - No offers. Paid the $89 annual fee
7/13/20 - No offers, cancelled (card opened March 2016 and upgraded to Premier in April 2020, but zero spend on it)
12/11/20 no offers (no spend) called twice

Chase IHG rewards Club Mastercard (older version of Chase IHG)
9/9/20- $25 credit. Zero spend.
11/25/20 - $25 credit. Zero spend required.
12/1/20 - $25 credit. Zero Spend required. Almost zero spend on card and have had it ~5 years, first retention offer.
12/7/20 - $25 credit, Zero spend required, Almost Zero Spend, had card for 7 years, first retention offer

Chase Sapphire Preferred

7/6/2020 offered and took $60 account credit, had card since 2011, $100,000 spend
12/26/2020 offered $60 statement credit. accepted. Took less than 1 min. Had card for 5 yrs. Spend ~10K this year.
12/26/2020 no retention offer. Downgraded to Freedom Unlimited. Spend, ~$6K a year.
1/2/2021 Many years, variable spend, 2019 was probably around 10K (as a Reserved), 2020 less for obvious reasons, no offer, closed

Chase Sapphire Reserve

12/30/2020 Offered $150. Annual spend ~ $40k. AF hit 1 December

Chase World of Hyatt Visa
9/4/20 No offer, had a high spend
11/19/20: $35 statement credit

Chase MP Explorer
13 Nov 2020, offered and accepted $60 credit, had card since 2004, $8000 spend in 2019, $800 year to date

Chase Marriott Boundless
03 Dec 2020. Offered and accepted $50 credit (towards $95 fee) with no spend required. $0 spend in last 12 months.

Chase Ritz Carlton Visa
31 Dec 2020. Offered and accepted $150 statement credit with no spend requirement. <$5k spend in 2020.
















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Chase Retention Offers (2020/ARCHIVED)

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Old Jul 13, 2020, 1:42 pm
  #181  
mia
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Join Date: Jun 2003
Location: Miami, Mpls & London
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Originally Posted by tmousewins
Does anyone have any updates on Chase Ritz Carlton card?,
Use Search this Thread with they keyword Ritz and you will see a half dozen reports of a $150 credit,
mia is offline  
Old Jul 13, 2020, 1:52 pm
  #182  
 
Join Date: Jul 2016
Posts: 50
Will do thanks...I looked in the chase 2019 and 2020 thread here...
tmousewins is offline  
Old Jul 15, 2020, 6:20 am
  #183  
 
Join Date: Jul 2013
Posts: 89
Hyatt card

I've called Chase three times after the $75 annual fee posted on July 1st; no offers at all.
BarronConrad is offline  
Old Jul 15, 2020, 7:30 am
  #184  
 
Join Date: Sep 2008
Location: AUS
Programs: BAEC Gold, AA PPro, Hyatt Globalist, Amex Plat
Posts: 7,043
Originally Posted by BarronConrad
I've called Chase three times after the $75 annual fee posted on July 1st; no offers at all.
Do you plan to cancel the card?

Regards
scubadu is offline  
Old Jul 16, 2020, 5:49 am
  #185  
 
Join Date: Jul 2013
Posts: 89
No, I'll keep it. I just miss the days when I could get an offer for almost every Chase card.
BarronConrad is offline  
Old Jul 16, 2020, 10:34 am
  #186  
 
Join Date: Apr 2014
Location: The Sunshine State
Posts: 146
Ritz Carlton Visa Card no more

Originally Posted by mia
Use Search this Thread with they keyword Ritz and you will see a half dozen reports of a $150 credit,
Ritz Card annual fee of $395 posted so I called retention as I've had this card since 2014 and they offered the $150 credit but no more so decided to downgrade to the no fee Bonvoy Bold as the features and benefits of the Ritz card aren't usable this year and may not be fully usable next year either. I can always go back to the Ritz card but then be subject to the $450 annual fee so I'm perhaps done with this premium card.
anjeo is offline  
Old Jul 16, 2020, 12:19 pm
  #187  
 
Join Date: Jun 2001
Location: SFO/ATL/MEL/BKK
Programs: Marriott Plat, Hilton Diamond, IHG Diamond, Hyatt Globalist UA 1K MM, Delta Diamond
Posts: 2,678
I apologize for the stupid question. Do you ask for retention when you have a lot of points (Say 70K) or do you drain your points? Also I have a CSP About 6K per month spend. I am considering upgrading to CSR. My AF is up this month. Should I get a retention offer and then upgrade? Considering dropping AMEX platinum as the PP dining is a good bennie for me.
ryan754 is offline  
Old Jul 16, 2020, 4:16 pm
  #188  
 
Join Date: Jan 2017
Posts: 200
can anyone tell me you get the 3k southwest anniversy points after you pay the $69 annual fee? I got charged $69 fee
Sherab Sherab is offline  
Old Jul 16, 2020, 7:43 pm
  #189  
 
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
Originally Posted by BarronConrad
I've called Chase three times after the $75 annual fee posted on July 1st; no offers at all.
As serpens mentioned (in post 157) when replying to my similar post last month, the $75 annual fee Hyatt card has been replaced by a more expensive card, so Hyatt isn't making any efforts to keep people in the cheap version.
anabolism is offline  
Old Jul 17, 2020, 11:03 am
  #190  
 
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,318
Originally Posted by anjeo
Ritz Card annual fee of $395 posted so I called retention as I've had this card since 2014 and they offered the $150 credit but no more so decided to downgrade to the no fee Bonvoy Bold as the features and benefits of the Ritz card aren't usable this year and may not be fully usable next year either. I can always go back to the Ritz card but then be subject to the $450 annual fee so I'm perhaps done with this premium card.
Didn't think you could go back to the ritz card, as it closed to new applicants.
beachfan is offline  
Old Jul 17, 2020, 11:15 am
  #191  
 
Join Date: Dec 2004
Location: USA
Programs: AA Plat, BA, DL MM, NH, UA, IHG Plat
Posts: 62
Ritz Carlton Visa Retention

The annual fee was just charged. I called and asked about retention and was given offer of a $150 statement credit which I accepted.
ny flyer is offline  
Old Jul 17, 2020, 11:18 am
  #192  
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Join Date: Jul 2003
Location: Florida
Posts: 29,767
Originally Posted by beachfan
Didn't think you could go back to the ritz card, as it closed to new applicants.
I thought there was still an upgrade route even after it was no longer available to new applicant?
Happy is offline  
Old Jul 18, 2020, 6:04 pm
  #193  
 
Join Date: May 2006
Posts: 3
I called and was offered a $35 statement credit within 1-2 billing cycles on my Hyatt Credit Card that has a $75 annual fee. No requirements for statement credit, will automatically post within 1-2 statements as long as I keep the account open.
j1500 is offline  
Old Jul 19, 2020, 8:01 am
  #194  
 
Join Date: Jul 2013
Posts: 89
Originally Posted by j1500
I called and was offered a $35 statement credit within 1-2 billing cycles on my Hyatt Credit Card that has a $75 annual fee. No requirements for statement credit, will automatically post within 1-2 statements as long as I keep the account open.
Hi how much did you spend on it in the last year?
BarronConrad is offline  
Old Jul 19, 2020, 8:14 am
  #195  
 
Join Date: Apr 2014
Location: The Sunshine State
Posts: 146
Going back to the ritz carlton card

Chase allows card holders of other personal Marriott-branded Chase cards — such as the Bonvoy bold or Bonvoy Boundless — to do a product change back to the Ritz-Carlton card as long as they have had their cards for at least 12 months according the retention dept individual I spoke to - the only difference for me will be the annual fee as I was grandfathered in at $395 and if I go back it will be $450 per year, not sure how long they will honor a request to go back to the Ritz Card.
anjeo is offline  


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