Jan 6, 2020, 3:22 pm
Last edit by: motoridersd
THIS IS THE 2020 EDITION OF THE RETENTION OFFER THREAD.
THE THREAD IS NOW ARCHIVED.
PLEASE FOLLOW THE DISCUSSION HERE:
https://www.flyertalk.com/forum/chase-ultimate-rewards/2031754-chase-retention-offers-2021-a.html
Please give us the following data:
Current retention offers (specify the date [mm/dd/yyyy], the card, the offer, how long you had the card and yearly spend)
When you call, you MUST ask if there are any offers on your account. Don't ask for an AF waiver, ask if they can credit your account the $95 (or whatever your AF is) to your account. They cannot remove the AF, but they can credit an amount to offset it. If you cancel your card within 30 days of receiving retention bonus, then Chase may claw back that bonus Note that Chase has shortened the period in which you can close the card and get the fee refunded. It is 30 days for most (or all?) cards.
If you don't get a retention bonus, the card you are holding may have the option of a downgrade. Cards that are downgraded may be upgraded at a later date. Consolidated discussion of that topic is here: http://www.flyertalk.com/forum/chase...16-onward.html
The archived 2019 edition is here: https://www.flyertalk.com/forum/chas...rs-2019-a.html
Chase IHG Rewards Club Premier VISA
6/9/20 - No offers. Paid the $89 annual fee
7/13/20 - No offers, cancelled (card opened March 2016 and upgraded to Premier in April 2020, but zero spend on it)
12/11/20 no offers (no spend) called twice
Chase IHG rewards Club Mastercard (older version of Chase IHG)
9/9/20- $25 credit. Zero spend.
11/25/20 - $25 credit. Zero spend required.
12/1/20 - $25 credit. Zero Spend required. Almost zero spend on card and have had it ~5 years, first retention offer.
12/7/20 - $25 credit, Zero spend required, Almost Zero Spend, had card for 7 years, first retention offer
Chase Sapphire Preferred
7/6/2020 offered and took $60 account credit, had card since 2011, $100,000 spend
12/26/2020 offered $60 statement credit. accepted. Took less than 1 min. Had card for 5 yrs. Spend ~10K this year.
12/26/2020 no retention offer. Downgraded to Freedom Unlimited. Spend, ~$6K a year.
1/2/2021 Many years, variable spend, 2019 was probably around 10K (as a Reserved), 2020 less for obvious reasons, no offer, closed
Chase Sapphire Reserve
12/30/2020 Offered $150. Annual spend ~ $40k. AF hit 1 December
Chase World of Hyatt Visa
9/4/20 No offer, had a high spend
11/19/20: $35 statement credit
Chase MP Explorer
13 Nov 2020, offered and accepted $60 credit, had card since 2004, $8000 spend in 2019, $800 year to date
Chase Marriott Boundless
03 Dec 2020. Offered and accepted $50 credit (towards $95 fee) with no spend required. $0 spend in last 12 months.
Chase Ritz Carlton Visa
31 Dec 2020. Offered and accepted $150 statement credit with no spend requirement. <$5k spend in 2020.
Chase Retention Offers (2020/ARCHIVED)
Sep 7, 2020, 1:56 pm
#271
Join Date: Jul 2014
Posts: 483
If you dont want to close the card, then dont tempt the fate. For a card that is no longer available for several years already, I am not sure they could restore the "accidental closure", unlike a card that is still available to new applicants.
Also given the current risk adverse policy, it may be not as easy as before to get another card with transfer ability even on the consumer side, let alone Chase has stopped issuing business cards since April. After all it is only $50 saving even if you get it, may not worth the risk. YMMV.
Your prev question is on Ink Preferred which does not get cat bonus earning at office supplies. So it is unclear what Ink Plus retention offer could relate to Ink Pref retention offer as they are all very much card specific, on top of cardholder specific - i.e. some accounts see the offers while other accounts see none of it, on the same product.
Also given the current risk adverse policy, it may be not as easy as before to get another card with transfer ability even on the consumer side, let alone Chase has stopped issuing business cards since April. After all it is only $50 saving even if you get it, may not worth the risk. YMMV.
Your prev question is on Ink Preferred which does not get cat bonus earning at office supplies. So it is unclear what Ink Plus retention offer could relate to Ink Pref retention offer as they are all very much card specific, on top of cardholder specific - i.e. some accounts see the offers while other accounts see none of it, on the same product.
Sep 9, 2020, 8:37 am
#272
Join Date: Mar 2010
Location: TPE, SFO, PAE
Posts: 862
Second AMF on the IHG Premier, Around $5K spending for the past year. Rep offered to either downgrade it to the no-fee card, or close the account. Rep also said the free night certificate would be voided after closing the account (which seems to be incorrect) and that I have 90 days from the AMF billing date to close the account for a refund.
Sep 9, 2020, 3:58 pm
#276
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
Sep 9, 2020, 5:33 pm
#277
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
Sep 9, 2020, 6:02 pm
#278
Join Date: Aug 2004
Programs: AA (EP), Hilton (Diamond), Marriott Bonvoy (Titanium)
Posts: 8,937
Sep 9, 2020, 6:15 pm
#279
FlyerTalk Evangelist
Join Date: May 2008
Location: San Francisco
Programs: GM on VX, UA, AA, HA, AS, SY; Budget Fastbreak
Posts: 27,631
is it possible to transfer the credit limit from the explorer to another chase card, before I close the explorer?
Sep 10, 2020, 8:14 am
#280
Join Date: Mar 2010
Location: TPE, SFO, PAE
Posts: 862
“Annual Membership Fee” is what appeared on my statement, so AMF was what I typed. Hope this clears up for anyone who was confused by it.
Sep 11, 2020, 9:49 am
#281
Join Date: Sep 2015
Location: flyover country
Posts: 2,435
Before I asked what it meant, I searched this thread and the Glossary. At that time, AMF appeared in this thread only when used by you, and there was no entry in the Glossary. In general, I would ask and suggest that people who use acronyms have them added to the Glossary. Failing that, at least define the acronym the first time it is used in a thread.
Sep 11, 2020, 11:24 pm
#282
FlyerTalk Evangelist
Join Date: May 2008
Location: San Francisco
Programs: GM on VX, UA, AA, HA, AS, SY; Budget Fastbreak
Posts: 27,631
Can we cancel on the chase website? Or do we have to phone?
Sep 12, 2020, 1:01 am
#283
Join Date: Feb 2012
Posts: 371
Thought I'd give it a try and called about my CSR. Agent talked about the $450 vs $550 fee, broadened use of the $300 travel credit, bonus point categories, etc. I pressed for more and they said that they would be able to check for retention offers if I'm calling to cancel the card. I said yes I'm considering it, so they checked and said theres nothing :-p
Sep 12, 2020, 9:49 am
#285
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,767
Second AMF on the IHG Premier, Around $5K spending for the past year. Rep offered to either downgrade it to the no-fee card, or close the account. Rep also said the free night certificate would be voided after closing the account (which seems to be incorrect) and that I have 90 days from the AMF billing date to close the account for a refund.
Make sure what is the "official policy" is the same as what the rep told me. My gut feeling is the rep is wrong. You dont want to count on being told by the rep without first checking what is the actual policy if you dont want any unpleasant surprise.