Jan 6, 2020, 3:22 pm
Last edit by: motoridersd
THIS IS THE 2020 EDITION OF THE RETENTION OFFER THREAD.
THE THREAD IS NOW ARCHIVED.
PLEASE FOLLOW THE DISCUSSION HERE:
https://www.flyertalk.com/forum/chase-ultimate-rewards/2031754-chase-retention-offers-2021-a.html
Please give us the following data:
Current retention offers (specify the date [mm/dd/yyyy], the card, the offer, how long you had the card and yearly spend)
When you call, you MUST ask if there are any offers on your account. Don't ask for an AF waiver, ask if they can credit your account the $95 (or whatever your AF is) to your account. They cannot remove the AF, but they can credit an amount to offset it. If you cancel your card within 30 days of receiving retention bonus, then Chase may claw back that bonus Note that Chase has shortened the period in which you can close the card and get the fee refunded. It is 30 days for most (or all?) cards.
If you don't get a retention bonus, the card you are holding may have the option of a downgrade. Cards that are downgraded may be upgraded at a later date. Consolidated discussion of that topic is here: http://www.flyertalk.com/forum/chase...16-onward.html
The archived 2019 edition is here: https://www.flyertalk.com/forum/chas...rs-2019-a.html
Chase IHG Rewards Club Premier VISA
6/9/20 - No offers. Paid the $89 annual fee
7/13/20 - No offers, cancelled (card opened March 2016 and upgraded to Premier in April 2020, but zero spend on it)
12/11/20 no offers (no spend) called twice
Chase IHG rewards Club Mastercard (older version of Chase IHG)
9/9/20- $25 credit. Zero spend.
11/25/20 - $25 credit. Zero spend required.
12/1/20 - $25 credit. Zero Spend required. Almost zero spend on card and have had it ~5 years, first retention offer.
12/7/20 - $25 credit, Zero spend required, Almost Zero Spend, had card for 7 years, first retention offer
Chase Sapphire Preferred
7/6/2020 offered and took $60 account credit, had card since 2011, $100,000 spend
12/26/2020 offered $60 statement credit. accepted. Took less than 1 min. Had card for 5 yrs. Spend ~10K this year.
12/26/2020 no retention offer. Downgraded to Freedom Unlimited. Spend, ~$6K a year.
1/2/2021 Many years, variable spend, 2019 was probably around 10K (as a Reserved), 2020 less for obvious reasons, no offer, closed
Chase Sapphire Reserve
12/30/2020 Offered $150. Annual spend ~ $40k. AF hit 1 December
Chase World of Hyatt Visa
9/4/20 No offer, had a high spend
11/19/20: $35 statement credit
Chase MP Explorer
13 Nov 2020, offered and accepted $60 credit, had card since 2004, $8000 spend in 2019, $800 year to date
Chase Marriott Boundless
03 Dec 2020. Offered and accepted $50 credit (towards $95 fee) with no spend required. $0 spend in last 12 months.
Chase Ritz Carlton Visa
31 Dec 2020. Offered and accepted $150 statement credit with no spend requirement. <$5k spend in 2020.
Chase Retention Offers (2020/ARCHIVED)
Jun 30, 2020, 2:29 am
#166
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
Jun 30, 2020, 11:29 am
#167
Join Date: Aug 2006
Location: Hold it down for The Bay, reppin' Oakland
Programs: Lowly UA silver, Marriott Ambassador/Tit4Lyf, IHG Plat
Posts: 1,763
Jun 30, 2020, 1:29 pm
#168
Moderator: Chase Ultimate Rewards
Join Date: Apr 2005
Location: SFO
Programs: UA 2P, MR LT Plat, IHG Plat, BW Dia, HH Au, Avis PC
Posts: 5,457
Today I called on my wife's card. Very similar age/usage pattern to mine. The front line rep was so eager to offer me the $100 credit that she didn't let me finish asking. Super pleasant, super fast call.
Jun 30, 2020, 1:44 pm
#169
Join Date: Aug 2018
Posts: 3
Hi, I understand your frustration, because Chase rarely has offered me anything in the past. So I was a bit surprised to receive this one.
After the retention specialist patiently listened my plea, he said "(retention) offers are not available to everybody, but let's take a look." At this point I was not expecting much, but then he found that statement credit. I was grateful.
After the retention specialist patiently listened my plea, he said "(retention) offers are not available to everybody, but let's take a look." At this point I was not expecting much, but then he found that statement credit. I was grateful.
Jul 2, 2020, 12:24 pm
#170
Join Date: Sep 2018
Posts: 28
Southwest Premier Business, minimal spend
$50 statement credit. Last year received $100 statement credit.
this is the 2nd year asking for a retention offer
$50 statement credit. Last year received $100 statement credit.
this is the 2nd year asking for a retention offer
Jul 3, 2020, 9:23 pm
#171
Join Date: Nov 2002
Posts: 353
No for United MP Exp AF
No offers for United MP Exp AF. Rep did find and offer a $60 statement credit for my Sapphire Preferred.
Jul 5, 2020, 2:22 pm
#172
Join Date: May 2012
Location: HNL
Programs: AS MVPG, HA Plat
Posts: 1,268
Ritz $150 statement credit, no spend required. Limited spending on this card in the last year but substantial on other Chase cards.
Jul 7, 2020, 4:03 pm
#173
Join Date: Jan 2017
Posts: 200
I got charged $69 annual fee on jan 1 on my Southwest Plus card. I believe you get 3000 points anniversery bonus points. You get that only after the $69 AF is paid? I am looking to cancel it and don't expect any retention but wait to get the 3000 points first? Thanks
Jul 8, 2020, 10:27 am
#174
Join Date: Apr 2013
Location: Houston
Programs: UA Gold, Hertz President's Circle
Posts: 35
$450 annual fee billed June 1. Offered $100 statement credit and ability to redeem 23,333 United Miles to offset the remaining $350.
To my knowledge, this is one of the last cards with Price Protection and it has been useful when buying high ticket items like TVs, etc. With the United Clubs closed, price protection is the only useful card benefit. Any thoughts on keeping it versus canceling and opening a Club Infinite Card with sign-up bonus once travel returns to normal?
To my knowledge, this is one of the last cards with Price Protection and it has been useful when buying high ticket items like TVs, etc. With the United Clubs closed, price protection is the only useful card benefit. Any thoughts on keeping it versus canceling and opening a Club Infinite Card with sign-up bonus once travel returns to normal?
$100 statement credit posted on June 30.
I called again today (July 8th) and said I was still considering canceling the card since the vast majority of the United Clubs are closed. I was offered an additional $100 statement credit that will post in 1 - 2 billing cycles.
My thought is that Chase is offering $100 statement credits each quarter if the majority of United Clubs are closed. I'll call back again in October if the situation remains the same.
Jul 8, 2020, 11:11 am
#175
Join Date: Jul 2020
Posts: 2
No luck
chase sapphire preferred annual fee $95 called in 3 times no offers to offset the charge. I have the card for 4 years now Wad offered to downgrade but I already have the no AF one .won't offer me anything so I'll have to close it .the only perk I'll miss is 1.1 point transfer to airlines .
Last edited by Mikiu003; Jul 8, 2020 at 11:20 am
Jul 9, 2020, 11:46 am
#176
Join Date: Aug 2012
Location: Dreamland
Posts: 928
Southwest Premier Business - $99 first renewal - hadn't spent since minimum spend hit 11 months ago - called - $100 statement credit offered immediately - taken, kept open
Jul 11, 2020, 11:44 pm
#177
Join Date: Jul 2011
Posts: 399
Called after I got billed annual fee on Chase Marriott Bonvoy. To be hones, I dont use the card that often. Rep did not offer me any credit so I canceled. Was kind of pissed , would have kept it another year if she waived even half the fee
Anyone know if possible to get any credit on Sapphire Reserve? I heard they are doing $450 instead of $550 renewal (mine happens in October) but wondering if possible to get anything more. Do people simply ask for a retention offer or play the cancel game?
Anyone know if possible to get any credit on Sapphire Reserve? I heard they are doing $450 instead of $550 renewal (mine happens in October) but wondering if possible to get anything more. Do people simply ask for a retention offer or play the cancel game?
Jul 12, 2020, 7:07 am
#178
Join Date: Sep 2011
Posts: 1,857
Chase occasionally will offer $60 retention credit on Sapphire Preferred, but a retention credit for Sapphire Reserve is a unicorn. It doesn't happen.
Jul 13, 2020, 11:48 am
#179
Join Date: Jul 2016
Posts: 50
Chase Sapphire Reserve
Holder since 6/2018
Called, said cancelled, she checked for retention offers, none available. Told her I will think about it. They did give the $100 off automatically now during covid and allowed the $300 travel credit to be used for dining. So there's that.
Called, said cancelled, she checked for retention offers, none available. Told her I will think about it. They did give the $100 off automatically now during covid and allowed the $300 travel credit to be used for dining. So there's that.
Jul 13, 2020, 12:39 pm
#180
Join Date: Jul 2016
Posts: 50
Chase Ritz Carlton
Does anyone have any updates on Chase Ritz Carlton card? No longer commercially available, so they have you there. They have no special incentives to keep the card. Just called, no offers. AF is $450. Ouch during covid.